HP 9085mfp HP 9085mfp - (English) System Administrator Guide - Page 137

Troubleshooting Tips continued, IN MIXED ORIGINAL MODE, A MESSAGE TO LOAD A REQUIRED PAPER SIZE

Page 137 highlights

Troubleshooting Tips (continued) THE ORIGINAL PAPER IS MISHANDLED OR SKEWED IN THE DOCUMENT FEEDER Originals should conform to the recommended size and weight. Be sure originals are not stapled. Align originals evenly in the RADF. Check to make sure paper guides meet the width of mixed size originals. COPY IMAGE IS SKEWED WHEN BYPASS IS USED Be sure copy paper is inserted straight. USING ECM, COPIES CANNOT BE MADE AFTER PASSWORD IS ENTERED Check to see if the message EXCEEDS LIMIT is displayed. Contact Key Operator to reset limit. FINISHER DOES NOT OPERATE Touch OUTPUT MENU. Check for a paper misfeed and remove it, as required. Properly close finisher door. RADF INDICATOR WILL NOT LIGHT AFTER [AUTO RESET] IS PRESSED Fully close RADF. RADF LIGHT IS FLASHING The document feeder is ready to accept originals. Insert originals on RADF tray, press [AUTO RESET], then [START]. ADD TONER MESSAGE IS DISPLAYED New toner supply is needed. Follow instructions for adding toner. CALL FOR PM IS DISPLAYED IN MESSAGE AREA Contact your service representative for Preventive Maintenance. APS SELECTS THE WRONG PAPER SIZE Paper guides must be adjusted exactly to the size of originals. 5 Troubleshooting Call for Service Preventive Maintenance Clearing Mishandled Paper JAM Key ADD PAPER Key Memory Overflow Power OFF/ON Screen Copying Hints IN MIXED ORIGINAL MODE, A MESSAGE TO LOAD A REQUIRED PAPER SIZE DISPLAYS, EVEN THOUGH THAT SIZE IS LOADED IN ONE OF THE TRAYS Paper sizes loaded in the trays must be consistent with the tray position size; otherwise, the tray key on the Basic Screen will blink. THE BASIC SCREEN DOES NOT DISPLAY SETTINGS AS DESCRIBED IN INSTRUCTION MANUAL Check with the Key Operator, as Initial Settings may have been changed. "PLEASE CHECK ORIGINAL" This message displays when the mfp detects a non-standard paper size on the platen glass. Select paper size and press [START]. 1.00 magnification will be selected automatically. If this message continues to display after selecting paper size, select 1.00 magnification, even if it is already indicated, then press [START]. If desired, ask your service representative to enable the machine to default to 1.00 magnification in this situation. 5-15

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Troubleshooting Tips (continued)
5-15
THE ORIGINAL PAPER IS MISHANDLED OR SKEWED IN THE DOCUMENT
FEEDER
Originals should conform to the recommended size and weight.
Be sure originals are not stapled.
Check to make sure paper guides meet the width of mixed size originals.
COPY IMAGE IS SKEWED WHEN BYPASS IS USED
Be sure copy paper is inserted straight.
USING E
CM
, COPIES CANNOT BE MADE AFTER PASSWORD IS ENTERED
Check to see if the message EXCEEDS LIMIT is displayed.
Contact Key Operator to reset limit.
FINISHER DOES NOT OPERATE
Touch
OUTPUT MENU
.
Check for a paper misfeed and remove it, as required. Properly close finisher door.
ADD TONER MESSAGE IS DISPLAYED
New toner supply is needed. Follow instructions for adding toner.
CALL FOR PM IS DISPLAYED IN MESSAGE AREA
Contact your service representative for Preventive Maintenance.
APS SELECTS THE WRONG PAPER SIZE
Paper guides must be adjusted exactly to the size of originals.
IN MIXED ORIGINAL MODE, A MESSAGE TO LOAD A REQUIRED PAPER SIZE
DISPLAYS, EVEN THOUGH THAT SIZE IS LOADED IN ONE OF THE TRAYS
Paper sizes loaded in the trays must be consistent with the tray position size;
otherwise, the tray key on the Basic Screen will blink.
THE BASIC SCREEN DOES NOT DISPLAY SETTINGS AS DESCRIBED IN
INSTRUCTION MANUAL
Check with the Key Operator, as Initial Settings may have been changed.
“PLEASE CHECK ORIGINAL”
platen glass.
Select paper size and press [
START
]. 1.00 magnification will be selected automatically.
If this message continues to display after selecting paper size, select 1.00
magnification, even if it is already indicated, then press [
START
]. If desired, ask your
service representative to enable the machine to default to 1.00 magnification in this
situation.
5
Trouble-
shooting
Call for
Service
Preventive
Maintenance
Clearing
Mishandled
Paper
JAM Key
ADD PAPER
Key
Memory
Overflow
Power OFF/ON
Screen
Copying
Hints
Align originals evenly in the RADF.
RADF INDICATOR WILL NOT LIGHT AFTER [
AUTO RESET
] IS PRESSED
The document feeder is ready to accept originals.
Fully close RADF.
Insert originals on RADF tray, press [
AUTO RESET
], then [
START
].
RADF LIGHT IS FLASHING
This message displays when the mfp detects a non-standard paper size on the