HP 9120 HP Officejet 9100 - User Guide - Page 156
Solving all-in-one problems, The all-in-one has no power and no lights are lit on the control panel
UPC - 829160117782
View all HP 9120 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 156 highlights
Solving all-in-one problems Note If the following topics do not help, see Contacting customer support for information about HP support. z The all-in-one has no power and no lights are lit on the control panel z The all-in-one is not responding z The Attention light blinks z The Attention light blinks alternately with the Ready light z The all-in-one shuts down unexpectedly If the all-in-one is used on a network, see the HP Jetdirect Administrator's Guide on Starter CD 1 for network troubleshooting information. The all-in-one has no power and no lights are lit on the control panel z Check the power • Make sure that the power cord is securely connected to both the all-in-one and to a working power outlet, and that the all-in-one is turned on. • If the power cord is connected to a power strip or surge protection device, make sure that the power strip or surge protection device is switched on and functioning correctly. The all-in-one is not responding z Check the status of the all-in-one • The all-in-one might be coming out of PowerSave mode after a period of inactivity, which delays processing for a short while. Wait until the all-in-one reaches the READY state. • Check the control panel for messages. See Control-panel messages for a list and explanations of all-in-one messages. z Check the all-in-one setup • Make sure that the ink cartridges, printheads, and print media are loaded correctly. • Make sure that all cords and cables are firmly connected-for example, the power cord from the all-in-one to the power outlet, the network interface cable (for a network connection), and the cable from the all-in-one to the computer (for a direct connection). • If you are using a parallel interface connection, make sure that the correct port (LPTx, where "x" is the port number) is selected and that the all-in-one is connected directly to the computer. If the all-in-one is connected to a switchbox, make sure that you have selected the correct switch. Or, connect the all-in-one directly to the computer without the switchbox. • Make sure that the all-in-one is selected as the current or default device. See the onscreen Help for your computer operating system for information about setting the default device. z Check the power • If the all-in-one is not turned on, press (POWER) on the all-in-one. After a brief startup, the Ready light on the control panel should be a steady green. 154 10 - Maintaining and troubleshooting ENWW