HP 9120 HP Officejet 9100 - User Guide - Page 165

The all-in-one takes a long time to print a job, s print, but are totally blank

Page 165 highlights

ENWW • Windows: From the software program, on the File menu, click Print. Make sure that the Print to File option is not selected. • Macintosh: On the main pop-up menu in the Print dialog box, make sure that the Print to file option is not selected. z Check the network setup • Make sure that your all-in-one is correctly set up in the network environment. For information about setting up and using the all-in-one on a network, see the HP Jetdirect Administrator's Guide on Starter CD 1. • Turn off the all-in-one, and then turn it on. The all-in-one takes a long time to print a job z Check the characteristics of the print job • Several characteristics can increase the time that it takes to print a job. For example, duplexed jobs take longer to print than jobs that print on one side. Jobs that use high-quality settings and documents that contain many fonts, graphics, and color photos also take longer to print. z Check the system configuration • Make sure that your computer meets the system requirements (see Specifications). Although the all-in-one is designed to function with a computer that meets the minimum system requirements, all-in-one performance is optimized with a computer that meets the recommended system requirements. z Make sure that the computer has sufficient hard disk space • If you are printing graphics-intensive files, make sure that you have enough hard disk space. z Make sure that the port setting configuration in the computer is set to Enhanced/ Extended Capabilities Port (ECP) (Windows 98 computers only) • See the computer documentation for information about how to change your port setting, or contact your computer manufacturer. z Make sure that the computer has enough resources available (Windows computers only) • If less than 80 percent of the computer resources are available, printing could be significantly slower. To make more computer resources available, close all unused programs and resend the print job. • If necessary, restart the system, and then resend the print job. z Check to see if the all-in-one was recently returned to the ready state • After you exit a mode and return the all-in-one to the ready state, an asterisk (*) appears beside READY on the control panel display for a short time. During this time, the all-in-one is reserved for walk-up use. Any print jobs sent during this time print only after the asterisk disappears. Pages print, but are totally blank z Check the control panel for error messages • See Control-panel messages for a list and explanations of messages. z Check the printheads • The protective tape might not have been removed from the printheads. Check each printhead by removing it from the all-in-one. Pull off the protective tape if it is still attached. Then reinstall the printheads. See Replacing the printheads for more information. Solving print problems 163

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ENWW
Solving print problems
163
Windows:
From the software program, on the
File
menu, click
Print
. Make sure that
the
Print to File
option is not selected.
Macintosh:
On the main pop-up menu in the
Print
dialog box, make sure that the
Print to file
option is not selected.
Check the network setup
Make sure that your all-in-one is correctly set up in the network environment. For
information about setting up and using the all-in-one on a network, see the
HP Jetdirect
Administrator’s Guide
on Starter CD 1.
Turn off the all-in-one, and then turn it on.
The all-in-one takes a long time to print a job
Check the characteristics of the print job
Several characteristics can increase the time that it takes to print a job. For example,
duplexed jobs take longer to print than jobs that print on one side. Jobs that use
high-quality settings and documents that contain many fonts, graphics, and color
photos also take longer to print.
Check the system configuration
Make sure that your computer meets the system requirements (see
Specifications
).
Although the all-in-one is designed to function with a computer that meets the minimum
system requirements, all-in-one performance is optimized with a computer that meets
the recommended system requirements.
Make sure that the computer has sufficient hard disk space
If you are printing graphics-intensive files, make sure that you have enough hard disk
space.
Make sure that the port setting configuration in the computer is set to Enhanced/
Extended Capabilities Port (ECP) (Windows 98 computers only)
See the computer documentation for information about how to change your port setting,
or contact your computer manufacturer.
Make sure that the computer has enough resources available (Windows computers
only)
If less than 80 percent of the computer resources are available, printing could be
significantly slower. To make more computer resources available, close all unused
programs and resend the print job.
If necessary, restart the system, and then resend the print job.
Check to see if the all-in-one was recently returned to the ready state
After you exit a mode and return the all-in-one to the ready state, an asterisk (*)
appears beside
READY
on the control panel display for a short time. During this time, the
all-in-one is reserved for walk-up use. Any print jobs sent during this time print only
after the asterisk disappears.
Pages print, but are totally blank
Check the control panel for error messages
See
Control-panel messages
for a list and explanations of messages.
Check the printheads
The protective tape might not have been removed from the printheads. Check each
printhead by removing it from the all-in-one. Pull off the protective tape if it is still
attached. Then reinstall the printheads. See
Replacing the printheads
for more
information.