HP 9120 HP Officejet 9100 - User Guide - Page 167
Wrong fonts are printed, Text is jagged at the edges, documentation
UPC - 829160117782
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z Check the file that is being printed • The size of the document that you are printing might be larger than the media size in the tray. Make sure that the layout of the document you are trying to print will fit on a media size supported by the all-in-one, and then load the correct media size. Make sure that you select the correct page orientation. z Check the media • Make sure that the media width and length adjusters fit snugly but gently against the edges of the stack. • Make sure that the media meets the specifications. Some media types are not suitable for use with your all-in-one, and might not feed correctly into the all-in-one. See Choosing the print media for more information. Wrong fonts are printed z Check the fonts • Make sure that you correctly apply the font that you want to use. For example, in a graphics program, place the words in the size that that you want them to appear; do not enlarge them by dragging and sizing. • Make sure that the font is available in your computer. The fonts used in the document might not match the fonts that are currently available in your computer, or the type of font that is used is not designed to be printed. Make sure that the font is available in the font selection box of your software program, and make sure that it is a TrueType™ font. TrueType is a technology that can create fonts of any size from a basic font outline. TrueType fonts are scalable. They can be scaled at any time for use on the computer screen or the all-in-one. This is the standard font-scaling technology in Windows. z Check the printer driver • Make sure that the all-in-one is selected as the current or default device. For information about setting the default device, see the onscreen Help for your computer operating system. z Check the software program • The software program might be the source of the problem. On Starter CD 1, see the readme file for known software conflicts. Otherwise, check your software program documentation, or contact the software manufacturer for more specific help for this problem. Text is jagged at the edges z Check the fonts • Make sure that the correct type of font has been chosen. Some software programs offer custom fonts or use bitmap images of text that have jagged edges when skewed, enlarged, or printed. By using TrueType fonts, you can ensure that the all-in-one is able to print smooth fonts. When selecting a font, look for the TrueType icon. z Check the media • You might be using an incorrect media type. This all-in-one is designed to work well with most office paper types or quality 25-percent cotton bond paper. Because the all-in-one uses ink to produce an image, media that accepts ink well produces the best results. Media that is heavily textured or does not accept ink well can cause graphics and text to print poorly. To determine if the media type is the cause of the problem, try printing the same document on a type of media that has previously worked well with your all-in-one. See Choosing the print media for more information. ENWW Solving print problems 165