HP EX475 HP EX470, EX475 MediaSmart Server - User's Guide - Page 116

To reset the server, Close, Windows Home Server, Options, Reset the Windows Home Server, Console,

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Using Server Recovery and Factory Reset on page 7-7 Choosing Server Recovery or Factory Reset? on page 7-7 Recovering or resetting the server on page 7-8 No server found on page 7-12 Recovery fails on page 7-12 File transfer failure on page 7-13 If you cannot access the Windows Home Server on page 7-14 Health indicator codes on page 7-14 What to do if the server is unresponsive If the server appears to be unresponsive, do either of the following: • Reset the server • Shutdown and restart the server manually Reset the server How to reset the server from the Windows Home Server Console. To reset the server 1 If the Windows Home Server Console is open, click the Close button in the upper-left corner of the console. 2 Double-click the Windows Home Server icon in the task tray. 3 On the Windows Home Server Console startup page, click Options. 4 From the drop-down menu, select Reset the Windows Home Server Console. 5 Click OK to verify that you want to reset the console. Shutdown and restart the server manually How to force the server to turn off and restart. To perform a soft shut down and restart 1 On the back of the server, press the Power button. 2 The health light should begin blinking. 7-2 Troubleshooting Version Update 1.1.1

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Troubleshooting
Version Update 1.1.1
7-2
Using Server Recovery and Factory Reset on page 7-7
Choosing Server Recovery or Factory Reset? on page 7-7
Recovering or resetting the server on page 7-8
No server found on page 7-12
Recovery fails on page 7-12
File transfer failure on page 7-13
If you cannot access the Windows Home Server on page7-14
Health indicator codes on page 7-14
What to do if the server is unresponsive
If the server appears to be unresponsive, do either of the following:
•
Reset the server
•
Shutdown and restart the server manually
Reset the server
How to reset the server from the Windows Home Server Console.
To reset the server
1
If the Windows Home Server Console is open, click the
Close
button in
the upper-left corner of the console.
2
Double-click the
Windows Home Server
icon
in the task tray.
3
On the Windows Home Server Console startup page, click
Options
.
4
From the drop-down menu, select
Reset the Windows Home Server
Console
.
5
Click
OK
to verify that you want to reset the console.
Shutdown and restart the server manually
How to force the server to turn off and restart.
To perform a soft shut down and restart
1
On the back of the server, press the
Power
button.
2
The health light should begin blinking.