HP EX475 HP EX470, EX475 MediaSmart Server - User's Guide - Page 140

Trouble uploading large files to Webshare.

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Page 140 highlights

Selecting URL from address field in web browser loads "page that opens cannot be closed without closing the entire application". Webshare Visitor or Administrator is selecting URL from address field in web browser and after login the page that opens cannot be closed without closing the entire application. Browser remembers previous credentials. Type IP into browser address field, (e.g. www.192.168.1.103) and save the login page as a Favorite. Webshare user is unable to log out of Webshare. Browser remembers previous credentials. There is no logout screen for Webshare. Closing the browser will log out the user if credentials not saved. Trouble uploading large files to Webshare. May keep timing out. Give directions for configuring FTP functionality of imbedded 2003 Server Clicking on Photo Webshare on CC causes command error. Click OK on error and attempt to open Photo Webshare again. Browser cannot display the page when accessing through URL. • UPnP disabled. Enable UPnP. • Web sites are turned off. Turn Web sites on. • Multiple DHCP devices are on the network. Verify that there is only one DHCP server on the network - VOIP devices often are DHCP servers. 7-26 Troubleshooting Version Update 1.1.1

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Troubleshooting
Version Update 1.1.1
7-26
Selecting URL from address field in web browser loads
“page that opens cannot be closed without closing the
entire application”.
Webshare Visitor or Administrator is selecting URL from address field in web
browser and after login the page that opens cannot be closed without closing
the entire application.
Browser remembers previous credentials.
Type IP into browser address field, (e.g. www.192.168.1.103) and save the
login page as a Favorite.
Webshare user is unable to log out of Webshare.
Browser remembers previous credentials.
There is no logout screen for Webshare. Closing the browser will log out the
user if credentials not saved.
Trouble uploading large files to Webshare.
May keep timing out.
Give directions for configuring FTP functionality of imbedded 2003 Server
Clicking on Photo Webshare on CC causes command
error.
Click
OK
on error and attempt to open Photo Webshare again
.
Browser cannot display the page when accessing through
URL.
•
UPnP disabled.
Enable UPnP.
•
Web sites are turned off.
Turn Web sites on.
•
Multiple DHCP devices are on the network.
Verify that there is only one DHCP server on the network - VOIP devices
often are DHCP servers.