HP EX475 HP EX470, EX475 MediaSmart Server - User's Guide - Page 147

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7 In the right pane of the Settings panel, you must now select at least one of the shared folders for sharing by selecting the On radio button. 8 Click Apply. This will automatically start WMC, which will then share all of the files in the selected shared folders. If your DMA does not display WMC from the HP MediaSmart Server, or none of your files are found by the DMA. 1 Check that WMC is enabled (use the above steps to get to the Media Sharing settings, and verify that at least one of the shared folders is On). 2 Check that the HP MediaSmart Server and DMA are both connected to the same home network (a router or firewall between them could interfere with the discovery and content sharing protocols). 3 Restart the DMA. 4 Restart the HP Media Smart server. If some of your files (e.g., files newly copied to the server) are not found by the DMA. 1 Check that the files were copied to the correct location. Only the Music, Photos and Videos shared folders may be enabled for media sharing. Note that if one of these folders is enabled for media sharing; then all folders below that are also enabled for media sharing. 2 Re-enable the shared folder for media sharing. ƒ Go to the Media Sharing Settings panel (see the instructions above for how to get here). ƒ Turn sharing Off for the shared folder with the missing files and select Apply. ƒ Turn sharing back On for the shared folder and select Apply. 3 Restart the DMA. 4 Restart the HP MediaSmart Server. File doesn't appear. File type may not be supported, may need to convert file to supported type. Troubleshooting 7-33

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Troubleshooting
7-33
7
In the right pane of the Settings panel, you must now select at least one of
the shared folders for sharing by selecting the On radio button.
8
Click
Apply
.
This will automatically start WMC, which will then share all of the files in
the selected shared folders.
If your DMA does not display WMC from the HP MediaSmart
Server, or none of your files are found by the DMA.
1
Check that WMC is enabled (use the above steps to get to the Media
Sharing settings, and verify that at least one of the shared folders is On).
2
Check that the HP MediaSmart Server and DMA are both connected to
the same home network (a router or firewall between them could interfere
with the discovery and content sharing protocols).
3
Restart the DMA.
4
Restart the HP Media Smart server.
If some of your files (e.g., files newly copied to the server) are
not found by the DMA.
1
Check that the files were copied to the correct location. Only the Music,
Photos and Videos shared folders may be enabled for media sharing.
Note that if one of these folders is enabled for media sharing; then all
folders below that are also enabled for media sharing.
2
Re-enable the shared folder for media sharing.
±
Go to the Media Sharing Settings panel (see the instructions above for
how to get here).
±
Turn sharing Off for the shared folder with the missing files and select
Apply
.
±
Turn sharing back On for the shared folder and select
Apply
.
3
Restart the DMA.
4
Restart the HP MediaSmart Server.
File doesn't appear.
File type may not be supported, may need to convert file to supported type.