HP LH4r HP NetRAID-4M Installation Guide - Page 107

Troubleshooting

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C Troubleshooting Check the following list of troubleshooting suggestions if you have problems installing or using the HP NetRAID-4M controller and the SCSI devices attached to it: s Does the HP NetRAID-4M BIOS banner (similar to the following) appear during bootup? HP NetRAID-4M> Adaptec HP NetRAID-4M BIOS HP NetRAID-4M> (c) Copyright 2000 Adaptec, Inc. If the banner appears, it indicates that the system recognizes the HP NetRAID-4M as part of the hardware configuration. If it does not appear, check the following: - Is the HP NetRAID-4M properly seated in a bus master PCI expansion slot? Refer to your computer documentation for the slot location, or try another PCI slot. - Is the HP NetRAID-4M daughter card securely fastened to the HP NetRAID-4M? - Does your computer's CMOS setup require you to enable PCI bus parameters (see your computer documentation)? If so, run the CMOS Setup program and assign the parameters - typically IRQ, Enable PCI Slot, and Enable Bus Master. - Does the motherboard meet the minimum requirements listed on page 1-4? If not, contact Hewlett-Packard for a motherboard firmware upgrade. C-1

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C-1
C
Troubleshooting
Check the following list of troubleshooting suggestions if you have
problems installing or using the HP NetRAID-4M controller and the
SCSI devices attached to it:
■
Does the HP NetRAID-4M BIOS banner (similar to the
following) appear during bootup?
HP NetRAID-4M> Adaptec HP NetRAID-4M BIOS
<Date>
HP NetRAID-4M> (c) Copyright 2000 Adaptec,
Inc.
If the banner appears, it indicates that the system recognizes
the HP NetRAID-4M as part of the hardware configuration. If
it does not appear, check the following:
–
Is the HP NetRAID-4M properly seated in a bus master PCI
expansion slot? Refer to your computer documentation for
the slot location, or try another PCI slot.
–
Is the HP NetRAID-4M daughter card securely fastened to
the HP NetRAID-4M?
–
Does your computer
’
s CMOS setup require you to enable
PCI bus parameters (see your computer documentation)? If
so, run the CMOS Setup program and assign the parameters
—
typically IRQ, Enable PCI Slot, and Enable Bus Master.
–
Does the motherboard meet the minimum requirements
listed on page 1-4? If not, contact Hewlett-Packard for a
motherboard firmware upgrade.