HP LH4r HP NetRAID-4M Installation Guide - Page 108

Using the Controller Service Features, Start, Programs, Administrative Tools, Event Log

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Hewlett-Packard NetRAID-4M Controller Installation Guide - Is the RAID controller or SCSI adapter with the boot device the first to be scanned by the system? You can usually set this in the System BIOS. s If you receive a Plug & Play configuration error message during BIOS scan, you may need to redistribute adapters to eliminate the problem. s Are the SCSI channels terminated properly, and are all SCSI devices turned on? s Are all SCSI channel cables and power cables connected securely? Be sure to carefully check the pins in the 68-pin cables. s Does each device on the channel have a unique SCSI ID? If the controller will not boot, power off all disks and attempt to reboot. If the system boots and it is the first time the disks are connected, it is likely that the SCSI ID's are set incorrectly. s Does the controller appear in the FAST open dialog? If not, check the System Event Log report for any errors reported by the controller. To do this press Start, Programs, Administrative Tools, Event Log. s Did the HP NetRAID-4M pass self-test? If not, a message similar to the following will appear on boot-up: WARNING! The HP NetRAID-4M selftest has failed. Contact your technical service representative to determine the cause of failure and to see if a replacement controller is required. Using the Controller Service Features The HP NetRAID-4M BIOS provides a Controller Service utility that allows you to view a detailed log of BIOS events and change some advanced BIOS settings. This utility should be accessed in cases where your HP NetRAID-4M controller will not start because of a configuration problem. C-2

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C-2
Hewlett-Packard NetRAID-4M Controller Installation Guide
–
Is the RAID controller or SCSI adapter with the boot device
the first to be scanned by the system? You can usually set
this in the System BIOS.
■
If you receive a Plug & Play configuration error message
during BIOS scan, you may need to redistribute adapters to
eliminate the problem.
■
Are the SCSI channels terminated properly, and are all SCSI
devices turned on?
■
Are all SCSI channel cables and power cables connected
securely? Be sure to carefully check the pins in the 68-pin
cables.
■
Does each device on the channel have a unique SCSI ID? If the
controller will not boot, power off all disks and attempt to
reboot. If the system boots and it is the first time the disks are
connected, it is likely that the SCSI ID
’
s are set incorrectly.
■
Does the controller appear in the FAST open dialog? If not,
check the System Event Log report for any errors reported by
the controller. To do this press
Start, Programs,
Administrative Tools, Event Log
.
■
Did the HP NetRAID-4M pass self-test? If not, a message
similar to the following will appear on boot-up:
WARNING! The HP NetRAID-4M selftest has
failed.
Contact your technical service representative to determine the
cause of failure and to see if a replacement controller is
required.
Using the Controller Service Features
The HP NetRAID-4M BIOS provides a Controller Service utility that
allows you to view a detailed log of BIOS events and change some
advanced BIOS settings. This utility should be accessed in cases
where your HP NetRAID-4M controller will not start because of a
configuration problem.