HP PageWide XL 5000 User Guide - Page 131

Scanning to file is slow, Copying blueprints with low contrast and dirty blue areas

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● Check that the folder is shared. ● Check that you can put files into the same folder from a different computer on the network, using the printer's logon credentials. ● Check that the printer and the remote computer are in the same network subnet; if they are not, check that the network routers are configured to forward the CIFS protocol traffic (also known as Samba). Scanning to file is slow Scanning large formats creates large files. This means that scanning to file can take time even under optimal system configurations and conditions. This is especially true when scanning across a network. However, if you think scanning to file with your system is unreasonably slow, the following steps may help you to locate and solve the problem. 1. Use the front panel to check the status of your scan job. If it is taking an intolerably long time, you can select the job and then cancel it. 2. Check that the Resolution setting is right for the job. Not all scanning tasks require high resolutions. If you lower the resolution, you will speed up the scanning process. For JPEG and PDF scan jobs, you can also change the Quality setting. Lower quality values produce smaller files. 3. Check your network configuration. Your network should be a Gigabit Ethernet or one of a higher transfer rate in order to achieve optimal scanning speeds. If your network is a 10/100 Ethernet configuration, you can expect slower transfer of the scan data and thus slower scanning speeds. 4. Contact your network administrator for information about your network configuration, transfer rates, scanto-file destinations on the network and possible solutions for increasing the speeds. 5. If scanning to files on the network is too slow and the network configuration cannot be amended to correct this, improved speeds can be achieved by scanning to a USB flash drive. 6. If scanning to a USB flash drive seems slow, check your USB flash drive interface compatibility. Your system supports a Hi-Speed USB interface. Your USB flash drive should be compatible with Hi-Speed USB (sometimes known as USB 2). Also check that your USB flash drive contains enough storage space for scanned large-format images. Copying blueprints with low contrast and dirty blue areas You can improve print quality by using the following settings. For strong cleaning ● Background removal: 4 ● Black enhancement: 6 ● Contrast: 2 To clean while preserving thin lines ● Background removal: 5 ● Black enhancement: 6 ● Contrast: 1 ENWW Scanner troubleshooting 125

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●
Check that the folder is shared.
●
Check that you can put
files
into the same folder from a
different
computer on the network, using the
printer's logon credentials.
●
Check that the printer and the remote computer are in the same network subnet; if they are not, check that
the network routers are
configured
to forward the CIFS protocol
traffic
(also known as Samba).
Scanning to
file
is slow
Scanning large formats creates large
files.
This means that scanning to
file
can take time even under optimal
system
configurations
and conditions. This is especially true when scanning across a network. However, if you
think scanning to
file
with your system is unreasonably slow, the following steps may help you to locate and
solve the problem.
1.
Use the front panel to check the status of your scan job. If it is taking an intolerably long time, you can
select the job and then cancel it.
2.
Check that the
Resolution
setting is right for the job. Not all scanning tasks require high resolutions. If you
lower the resolution, you will speed up the scanning process. For JPEG and PDF scan jobs, you can also
change the
Quality
setting. Lower quality values produce smaller
files.
3.
Check your network
configuration.
Your network should be a Gigabit Ethernet or one of a higher transfer
rate in order to achieve optimal scanning speeds. If your network is a 10/100 Ethernet
configuration,
you
can expect slower transfer of the scan data and thus slower scanning speeds.
4.
Contact your network administrator for information about your network
configuration,
transfer rates,
scan-
to-file
destinations on the network and possible solutions for increasing the speeds.
5.
If scanning to
files
on the network is too slow and the network
configuration
cannot be amended to correct
this, improved speeds can be achieved by scanning to a USB
flash
drive.
6.
If scanning to a USB
flash
drive seems slow, check your USB
flash
drive interface compatibility. Your system
supports a Hi-Speed USB interface. Your USB
flash
drive should be compatible with Hi-Speed USB
(sometimes known as USB 2). Also check that your USB
flash
drive contains enough storage space for
scanned large-format images.
Copying blueprints with low contrast and dirty blue areas
You can improve print quality by using the following settings.
For strong cleaning
●
Background removal: 4
●
Black enhancement: 6
●
Contrast: 2
To clean while preserving thin lines
●
Background removal: 5
●
Black enhancement: 6
●
Contrast: 1
ENWW
Scanner troubleshooting
125