HP PageWide XL 5000 User Guide - Page 80

Printhead troubleshooting, Cleaning container, Printhead maintenance

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Printhead maintenance The printer and the maintenance cartridge clean the printheads automatically. Avoid removing printheads unnecessarily. Printhead troubleshooting 1. Check that you have the correct type of printhead (model number). 2. Check that you have removed the orange protective caps from the printhead. 3. Check that the printhead is correctly oriented: compare it with the others. 4. Check that you have closed and latched the printhead cover. 5. If you still have problems when printing, see Print quality on page 144. Cleaning container The cleaning container is a replaceable part that collects waste ink in liquid form, with a capacity of about 2 liters. The cleaning container is designed to keep the printer's waste ink from damaging the printer and dirtying its surroundings. In order to achieve these objectives, you must ensure that it is correctly installed and maintained, changing it when prompted by the front panel. TIP: You are recommended to wear gloves when replacing the cleaning container. Always replace the cleaning container with the printer switched on, otherwise the counters may not work properly. If the printer continues operating while the container is incorrectly installed or connected, HP will not be responsible for any resulting damage or cleaning expenses. You can check the cleaning container status in the front panel. Cleaning container status ● Ready ● Missing: The cleaning container is not detected. 74 Chapter 3 Ink system ENWW

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Printhead maintenance
The printer and the maintenance cartridge clean the printheads automatically.
Avoid removing printheads unnecessarily.
Printhead troubleshooting
1.
Check that you have the correct type of printhead (model number).
2.
Check that you have removed the orange protective caps from the printhead.
3.
Check that the printhead is correctly oriented: compare it with the others.
4.
Check that you have closed and latched the printhead cover.
5.
If you still have problems when printing, see
Print quality
on page
144
.
Cleaning container
The cleaning container is a replaceable part that collects waste ink in liquid form, with a capacity of about 2 liters.
The cleaning container is designed to keep the printer’s waste ink from damaging the printer and dirtying its
surroundings.
In order to achieve these objectives, you must ensure that it is correctly installed and maintained, changing it
when prompted by the front panel.
TIP:
You are recommended to wear gloves when replacing the cleaning container.
Always replace the cleaning container with the printer switched on, otherwise the counters may not work
properly.
If the printer continues operating while the container is incorrectly installed or connected, HP will not be
responsible for any resulting damage or cleaning expenses.
You can check the cleaning container status in the front panel.
Cleaning container status
●
Ready
●
Missing
: The cleaning container is not detected.
74
Chapter 3
Ink system
ENWW