Samsung SM-J327P User Guide - Page 45

Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Apps > Settings > System Update > Download updates manually menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone's software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phone's software using the System Update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, tap Apps > Settings > Accounts 2. Tap On/Off next to each option to enable backup. > Accounts > Google. 3. Tap More options > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, tap Apps ActiveSync. > Settings > Accounts 2. Tap On/Off next to each option to enable backup. > Accounts > Microsoft Exchange 3. Tap More options > Sync now to sync your Google Account information. To back up stored text messages: 1. From home, tap Apps > Messages . 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Basic Operations 35