Symantec 10744983 Administration Guide - Page 134
Details on the administrator message list Delete, Delete All
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134 Working with Spam Quarantine Working with messages in Spam Quarantine for administrators To delete individual messages 1 Click on the check box to the left of each message to select a message for deletion. 2 When you've selected all the messages on the current page that you want to delete, click Delete. Deleting a message in the administrator's Spam Quarantine also deletes the message from the applicable user's Spam Quarantine. For example, if you delete Kathy's spam messages in the administrator's Spam Quarantine, Kathy won't be able to see those messages when accessing Spam Quarantine. To delete all messages ◆ Click Delete All to delete all the messages in Spam Quarantine, including those on other pages. This deletes all users' quarantined messages. To search messages ◆ Type in one of the search boxes or specify a date range to search messages for a specific recipient, sender, subject, message ID, or date range. See "Searching messages" on page 137. To navigate through messages ◆ Click one of the following buttons to navigate through message list pages: Go to beginning of messages Go to the end of messages. This button is displayed if there are less than 50 pages of messages after the current page. Go to previous page of messages Go to next page of messages Choose up to 500 pages before or after the current page of messages To set the entries per page ◆ On the Entries per page drop-down list, click a number. Details on the administrator message list page Note the following Spam Quarantine behavior: