Symantec 10744983 Administration Guide - Page 150

150 Working with Spam Quarantine Configuring Spam Quarantine Specifying Spam Quarantine message and size thresholds Table 5-2 describes options to limit the number of messages in Spam Quarantine or the size of Spam Quarantine, and configure Spam Quarantine threshold settings. Table 5-2 Spam Quarantine Thresholds Threshold Description Maximum size of quarantine database Maximum amount of disk space used for quarantined messages for all users. When a new message arrives after the threshold has been reached, a group of the oldest messages are deleted, and the new message is kept. Maximum size per user Maximum amount of disk space used for quarantine messages per user. When a new message arrives after the threshold has been reached, a group of the oldest messages for the user are deleted, and the new message is kept. Maximum number of messages Maximum number of messages for all users (the same message sent to multiple recipients counts as one message). When a new message arrives after the threshold has been reached, a group of the oldest messages are deleted, and the new message is kept. Maximum number of messages per user Maximum number of quarantine messages per user. When a new message arrives after the threshold has been reached, a group of the oldest messages for the user are deleted, and the new message is kept. To specify Spam Quarantine message and size thresholds 1 In the Control Center, click Settings > Quarantine. 2 Under Thresholds, for each type of threshold you want to configure, select the check box and enter the size or message threshold. You can configure multiple thresholds. 3 Click Save. No alert or notification occurs if Spam Quarantine thresholds are exceeded. However, you can be alerted when disk space is low, which may be caused by a large number of messages in the Spam Quarantine database. Troubleshooting Spam Quarantine The following sections describe some problems that may occur with Spam Quarantine.