Symantec 10744983 Administration Guide - Page 154

154 Working with Spam Quarantine Configuring Spam Quarantine 3 Click File > Add/Remove Snap-in. 4 Click Add and select Active Directory Schema from the list. 5 In the left pane, expand Active Directory Schema, and click Attributes. 6 In the right pane, locate and double-click the nCName attribute. 7 Check the Replicate this attribute to the Global Catalog check box. If an error occurs after performing the steps above, make sure that the current domain controller has permission to modify the schema. To grant permission to the current domain controller (if necessary) 1 Open the Active Directory Schema snap-in as described above. 2 In the left pane, click Active Directory Schema to select it. 3 Click Action > Operations Master. 4 Check the check box for The Schema may be modified on this Domain Controller. If replication to the Global Catalog cannot be modified as described above, contact your Symantec representative for a work-around. Duplicate messages appear in Spam Quarantine You may notice multiple copies of the same message when logged into Spam Quarantine as an administrator. When you read one of the messages, all of them are marked as read. This behavior is intentional. If a message is addressed to multiple users at your company, Spam Quarantine stores one copy of the message in its database, although the status (read, deleted, etc.) of each user's message is stored per-user. Because the administrator views all users' messages, the administrator sees every user's copy of the message. If the administrator clicks on Release, a copy of the message is redelivered to each affected user mailbox. Maximum number of messages in Spam Quarantine If you don't set any Spam Quarantine thresholds and your system has adequate capacity, there is an 80 GB MySQL limit on the number of messages that can be stored in Spam Quarantine (the same message sent to multiple recipients counts as one message). See "Specifying Spam Quarantine message and size thresholds" on page 150.