Symantec 10744983 Administration Guide - Page 148

148 Working with Spam Quarantine Configuring Spam Quarantine To choose a notification format 1 In the Control Center, click Settings > Quarantine. 2 If needed, click on the Spam tab. 3 Under Notification Settings, click one of the following items in the Notification format list: Multipart (HTML and text) HTML only Text only Send notification messages in MIME multipart format. Users will see either the HTML version or the text version depending on the type of email client they are using and the email client settings. The View and Release links do not appear next to each message in the text version of the summary message. Send notification messages in MIME type text/html only. Send notification messages in MIME type text/plain only. If you choose Text only, the View and Release links do not appear next to each message in the summary message. 4 Check the Include View link box to include a View link next to each message in the notification digest message summary. When a user clicks on the View link in a notification digest message, the selected message is displayed in Spam Quarantine in the default browser. This check box is only available if you choose Multipart (HTML and text) or HTML only notification format. If you remove the %NEW_QUARANTINE_MESSAGES% variable from the notification digest template, the new message summary, including the View links, won't be available. 5 Check the Include Release link box to include a Release link next to each message in the notification digest message summary. The Release link is for misidentified messages. When a user clicks on the Release link in a notification digest message, the adjacent message is released from Spam Quarantine and sent to the user's normal inbox. This check box is only available if you choose Multipart (HTML and text) or HTML only notification format. If you remove the %NEW_QUARANTINE_MESSAGES% variable from the notification digest template, the new message summary, including the Release links, won't be available. 6 Click Save.