Symantec 10744983 Administration Guide - Page 167

Testing Symantec Mail Security 167 Verifying filtering to Spam Quarantine 5 In the Control Center, click Status > Overview after several minutes have passed. Typically, a few moments are sufficient time for statistics to update on the Control Center. The Viruses counter on the Overview page increases by one if filtering is working. 6 Check the mailbox for the test account to verify receipt of the cleaned message with the text indicating cleaning has occurred. Verifying filtering to Spam Quarantine If you configure the Symantec Mail Security to forward spam messages to Spam Quarantine as described below, you should see spam messages when you enter Spam Quarantine. There can be a slight delay until the first spam message arrives, depending on the amount of spam received at your organization. If new spam messages arrive for a user while that user is viewing quarantined messages, the new spam messages will be displayed after a page change. For example, if you're viewing an individual message and then return to the message list, any newly arrived messages are added to the message list and displayed in accordance with the sorting order. Symantec Mail Security must be configured to forward spam messages to Spam Quarantine. If the default configuration is not changed, Symantec Mail Security inserts [Spam] in the subject line of spam messages and delivers them to users' normal inbox rather than to Spam Quarantine. Any antispam message category can be configured via policy to forward messages to Spam Quarantine for groups assigned to that policy. You can choose to have all, some or none of the available message types forwarded to Spam Quarantine, depending on the policies set for each. To verify sending a spam message to Spam Quarantine 1 Using an email client such as Microsoft Outlook Express, open an email addressed to an account that belongs to a group configured to filter spam to Spam Quarantine. 2 Give the message a subject that is easy to find such as Test Spam Message. 3 To classify the message as spam, include the following URL on a line by itself: http://www.example.com/url-1.blocked/ 4 Send the message.