Symantec 10744983 Administration Guide - Page 145
Changing the notification digest templates
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Working with Spam Quarantine 145 Configuring Spam Quarantine Separate notification templates for standard and distribution list messages By default, the notification templates for standard quarantined messages and quarantined distribution list messages are different. This allows you to customize the notification templates for each type of quarantined message. Changing the notification digest frequency To change the frequency at which notification messages are sent to users, follow the steps below. The default frequency is every day. To not send notification messages, change the Notification frequency to NEVER. To change the notification digest frequency 1 In the Control Center, click Settings > Quarantine. 2 If needed, click the Spam tab. 3 Choose the desired setting from the Notification frequency drop-down list. 4 Choose the desired setting from the Notification start time drop-down lists. 5 Click Save. Changing the notification digest templates The notification digest templates determine the appearance of notification messages sent to users as well as the message subject and send from address. The default notification templates are similar to the text listed below. The distribution list notification template lacks the information about logging in. In your browser, the text doesn't wrap, so you'll have to scroll horizontally to view some of the lines. This prevents unusual line breaks or extra lines if you choose to send notifications in HTML format. Spam Quarantine Summary for %USER_NAME% There are %NEW_MESSAGE_COUNT% new messages in your Spam Quarantine since you received your last Spam Quarantine Summary. These messages will automatically be deleted after %QUARANTINE_DAYS% days. To review the complete text of these messages, go to %QUARANTINE_URL% and log in NEW QUARANTINE MESSAGES NEW_QUARANTINE_MESSAGES