Symantec 10744983 Administration Guide - Page 140

140 Working with Spam Quarantine Configuring Spam Quarantine Differences between the administrator and user search pages The pages displayed for administrators and other users on your network have the following differences: ■ Quarantine administrators can search for recipients. ■ In the Search Results page, users can only delete their own quarantined messages. Quarantine administrators can delete all users' quarantined messages. Configuring Spam Quarantine Most Spam Quarantine settings are accessed by clicking Quarantine Settings on the Settings tab, then clicking on the Spam tab, if necessary. Delivering messages to Spam Quarantine from the Scanner Use the Group Policies filtering actions to deliver spam messages to Spam Quarantine. Note: Spam Quarantine does not require a separate SMTP mail server to send notifications and resend misidentified messages. However, an SMTP mail server must be available to receive notifications and misidentified messages sent by Spam Quarantine. Set this SMTP server on the Control Center Settings page. The SMTP server you choose should be downstream from the Scanner, as notifications and misidentified messages do not require filtering. To deliver suspected spam messages to Spam Quarantine 1 In the Control Center, click Policies > Spam. 2 Click Add. 3 Under Policy name, type Spam Quarantine or a descriptive name of your choice. 4 Under Apply to, click Inbound messages. 5 Under Groups, check the box next to the groups that should have their email quarantined. 6 Under Conditions, choose If a message is suspected spam. You may want to also configure spam to be deleted. Alternatively, you could configure both spam and suspected spam to be quarantined. 7 Under Perform the following action, click Hold message in Spam Quarantine.