Symantec 10744983 Administration Guide - Page 79

Configuring email filtering 79 About email filtering ■ When using the Modify the subject action, you can specify the character set encoding to use. If the encoding you choose is different than the encoding used by the original message, either the message or the modified subject line will not be displayed correctly. ■ When using the Save to disk action on Solaris, Linux, or Windows, you must specify a writeable directory. ■ By default, inbound and outbound messages containing a virus are cleaned of the virus. Inbound and outbound messages containing a mass-mailing worm, unscannable messages, including malformed MIME messages, are deleted. You may want to change the default setting for unscannable messages if you are concerned about losing important messages. Multiple actions per verdict Within a filtering policy, you can create compound actions, performing multiple actions for a particular verdict. An example follows: 1 Defining a virus policy, the administrator selects the Virus verdict and then assigns the actions, Clean, Add annotation, and Send notification to the policy. 2 Defining a Group Policy, the administrator assigns members then selects the new virus policy. 3 An email message is received whose recipients include someone in the new Group Policy. 4 Symantec Mail Security cleans the message, annotates it, then sends a notification to its intended recipients. Table 4-3 describes lists the limitations on combining actions within a filtering policy. Table 4-3 Compatibility of filtering actions by verdict Action Compatibility with other actions Can be added multiple times? Add a header Any except Delete the message No Add annotation Any except Delete the message One for header or one for footer, but not both Add BCC recipients Any except Delete the message Yes Archive the message Any No