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Epson 7850p User Manual - Page 175

Solving Problems

UPC - 010343845992

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1 Solving Problems This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can't solve yourself. This chapter explains the following: ■ Using the projector's on-screen help system ■ What to do when the projector's status lights flash ■ Solving problems with the image or sound ■ Solving problems with EasyManagement ■ Solving problems with the remote control ■ Contacting technical support Solving Problems 175

Section	Page
Front Matter	1
Important Safety Information	2
Copyright Notice	2
Contents	3
Welcome	9
Using Your Documentation	10
Getting More Information	10
Registration and Warranty	11
Unpacking the Projector	12
Additional Components	13
Optional Accessories	14
Displaying and Adjusting the Image	15
Positioning the Projector	16
Projecting the Image	18
Turning on the Projector	18
Selecting the Image Source	20
Troubleshooting Display Problems	21
You Can’t Project an Image	21
The Projector and Laptop Don’t Display the Same Image	21
Adjusting the Image	24
Focusing and Zooming Your Image	24
Adjusting the Height of Your Image	25
Adjusting the Image Shape	26
Correcting Computer Images	28
Shutting Down the Projector	29
Using the Remote Control	31
Activating and Using the Remote Control	32
Using the Navigation Buttons	33
Replacing the Batteries	34
Controlling the Picture and Sound	35
Switching Between Picture Sources	35
Previewing Picture Sources	36
Adjusting the Image Shape	37
Turning Off the Picture and Sound	38
Stopping Action	38
Zooming Your Image	39
Displaying a Picture-in-Picture Video	39
Controlling the Volume	40
Highlighting Your Presentation	41
Using the Pointer Tool	41
Customizing the Pointer Tools	42
Projecting Images Without a Screen	43
Making Initial Color Corrections	43
Adjusting Color Corrections for a New Surface	44
Operating Your Computer with the Remote Control	44
Enabling Password Protection	45
Starting the Projector with a Password	47
Connecting to Computers, Cameras, and Other Equipment	49
Connecting to a Computer	50
Connecting to the Computer Port	51
Connecting to the BNC Connectors	53
Connecting to the DVI Port	54
Using the Macintosh Desktop Adapter	55
Connecting the Cable for Remote Mouse Control	56
Connecting an External Monitor	57
Connecting to Video Equipment	58
Connecting a Composite Video Source	59
Connecting an S-Video Source	60
Connecting a Component Video Source	61
Connecting an RGB Video Source	62
Connecting to a Digital Camera	64
Removing the USB Cable	64
Playing Sound Through the Projector	65
Connecting Audio Equipment to the Projector	65
Connecting External Speakers	66
Presenting Through a Wireless Network	67
Starting EasyMP	68
Configuring the Connection	70
Using Ad Hoc Mode	70
Using Access Point Mode	77
Projecting Wirelessly	89
Using the Control Bar	94
Connecting in IP Connect Mode	95
Switching Between Users	98
Removing the Wireless 802.11b Card	99
Presenting from a Memory Card or Digital Camera	101
Creating a Scenario	102
Converting a PowerPoint File to a Scenario	102
Creating a Scenario from Scratch	104
Transferring Your Scenario to a Memory Card	111
Inserting the Memory Card in the Projector	113
Removing the Card	114
Presenting Scenarios	115
Controlling Your Presentation	116
Editing Your Scenario on the Projector	116
Creating a Slideshow on the Fly	118
Displaying the Slideshow	118
Changing Timing and Other Settings	119
Presenting Image Files on Your Digital Camera	120
Using the Projector’s Menus	123
Using the Menu System	124
Restoring the Default Settings	125
Adjusting the Image Quality	126
Adjusting Images from Video Sources	126
Adjusting Computer Images	127
Adjusting the Image Size, Shape, and Position	129
Adjusting the Color	130
Adjusting the Sound	131
Creating Your Own Startup Screen	132
Capturing the Image	132
Choosing When to Display the Image	134
Controlling Multiple Projectors	135
Setting the Projector ID	135
Changing the Remote Control ID	136
Customizing Projector Features	137
Image Setup Options	137
Remote Monitoring Setup Options	138
Miscellaneous Setup Options	139
Managing Projectors	141
Connecting and Configuring the Projector on a Wired Network	142
Using EMP Monitor	144
Opening and Closing EMP Monitor	144
Registering a Projector	145
Monitoring Your Projectors	147
Controlling Your Projectors	149
Configuring the Monitoring Interval	151
Using E-mail Alerts	152
Understanding the Notification Messages	155
Using a Browser to Monitor Projectors	156
Using Projector Groups	158
Creating a Group	158
Connecting to a Projector in a Group	161
Exporting a Projector Group	163
Importing a Projector Group	165
Maintaining the Projector	167
Cleaning the Lens	168
Cleaning the Projector Case	168
Cleaning the Air Filters and Vents	169
Replacing the Lamp and Air Filters	170
Resetting the Lamp Timer	173
Transporting the Projector	174
Solving Problems	175
Using On-Screen Help	176
Checking Projector Status	177
What To Do When the Lights Flash	177
Viewing Lamp Usage and Other Information	179
Solving Problems with the ImageorSound	180
Solving EasyManagement Problems	186
Solving Problems with the Remote Control	190
Where To Get Help	191
Telephone Support Services	191
Software Installation	193
Windows System Requirements	193
Macintosh System Requirements	194
Installing the Software on a Windows System	195
Installing the Software on a Macintosh	196
Projector Installation	199
Installation Guidelines	199
Technical Specifications	201
General	201
Projection Lamp	202
Remote Control	202
Mouse Compatibility	202
Dimensions	202
Electrical	202
Environmental	203
Safety	203
Compatible Video Formats	204
Notices	207
Important Safety Instructions	207
Remote Control Information	209
Declaration of Conformity	210
FCC Compliance Statement	211
Warranty	212
Index	215
Product Images	223
Front/Top	223
Back	223