HP Photosmart 2570 User Guide - Page 43

Network troubleshooting, Parameter, Description, I received a System Requirements Error: No TCP/IP

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Chapter 4 (continued) Parameter Device Name Passkey Visibility Security Description The device name assigned to the printer, which can identify it on a Bluetooth device. A value that the user must enter in order to print via Bluetooth. Shows whether or not the HP All-in-One is visible to Bluetooth devices that are within range. ● Visible to all: Any Bluetooth device within range can print to the HP All-in-One. ● Not visible: Only Bluetooth devices that have stored the device address of the HP All-in-One can print to it. The level of security set for an HP All-in-One connected by Bluetooth. ● Low: The HP All-in-One does not require a passkey. Any Bluetooth device within range can print to it. ● High: The HP All-in-One requires a passkey from the Bluetooth device before allowing the device to send a print job. Network troubleshooting This section addresses network setup problems you might encounter after establishing the network connection, inserting the CD and starting the software installation. I received a System Requirements Error: No TCP/IP Your Local Area Network (LAN) card (NIC) is not installed properly. Solution: Make sure your LAN card is installed properly and set up for TCP/IP. See the instructions that came with your LAN card. The Printer Not Found screen appears during installation A firewall, anti-virus, or anti-spyware program is preventing the HP All-in-One from accessing your computer. Solution: Temporarily disable the firewall, anti-virus, or anti-spyware, and uninstall and then reinstall the HP All-in-One software. You can re-enable your firewall, antivirus, or anti-spyware program after installation is complete. If you see firewall popup messages, you must accept or allow the pop-up messages. For more information, see the documentation provided with the firewall software. A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Solution: Try temporarily disabling the VPN before proceeding with the installation. Note The HP All-in-One functionality will be limited during VPN sessions. Network setup 40 HP Photosmart 2570 All-in-One series

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Parameter
Description
Device Name
The device name assigned to the printer, which can identify it on a
Bluetooth device.
Passkey
A value that the user must enter in order to print via Bluetooth.
Visibility
Shows whether or not the HP All-in-One is visible to Bluetooth
devices that are within range.
●
Visible to all
: Any Bluetooth device within range can print to
the HP All-in-One.
●
Not visible
: Only Bluetooth devices that have stored the
device address of the HP All-in-One can print to it.
Security
The level of security set for an HP All-in-One connected by
Bluetooth.
●
Low
: The HP All-in-One does not require a passkey. Any
Bluetooth device within range can print to it.
●
High
: The HP All-in-One requires a passkey from the
Bluetooth device before allowing the device to send a print job.
Network troubleshooting
This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.
I received a System Requirements Error: No TCP/IP
Your Local Area Network (LAN) card (NIC) is not installed properly.
Solution
: Make sure your LAN card is installed properly and set up for TCP/IP. See
the instructions that came with your LAN card.
The Printer Not Found screen appears during installation
A firewall, anti-virus, or anti-spyware program is preventing the HP All-in-One from
accessing your computer.
Solution
: Temporarily disable the firewall, anti-virus, or anti-spyware, and uninstall
and then reinstall the HP All-in-One software. You can re-enable your firewall, anti-
virus, or anti-spyware program after installation is complete. If you see firewall pop-
up messages, you must accept or allow the pop-up messages.
For more information, see the documentation provided with the firewall software.
A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing
your computer.
Solution
: Try temporarily disabling the VPN before proceeding with the installation.
Note
The HP All-in-One functionality will be limited during VPN sessions.
Chapter 4
(continued)
40
HP Photosmart 2570 All-in-One series
Network setup