Cisco III System Message Guide - Page 101

Chapter 2 Messages and Recovery Procedures CWAN_HA Messages Error Message %CWAN_HA-3-IFCFG_NO_UNIQUE_KEY: No unique-key generator registered for interface configuration command [int]. Explanation The high availability component for WAN modules is unable to properly synchronize state information for the current configuration. The system is falling back to RPR mode for high availability. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Examine both the active supervisor engine and the redundant supervisor engine for messages. CWAN_HA-4 Error Message %CWAN_HA-4-NOSRPBULKSYNC: Failed to [chars] srp bulk data (slot=[dec], intf=[dec], type=[dec]), ret code [dec] Explanation The synchronization of RP bulk data and SRP bulk data failed from the active supervisor engine to the redundant supervisor engine. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %CWAN_HA-4-NOSRPSYNC: Failed to sync srp packet (slot=[dec],intf=[dec]) to standby, HA_SYNC_STATUS=[dec] Explanation The RP dynamic synchronization of SRP packets failed from the active supervisor engine to the redundant supervisor engine. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the OL-11469-02 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY 2-71