Cisco III System Message Guide - Page 59

C7600_SIP200_SPIRX Messages, C7600_SIP200_SPIRX-3

Page 59 highlights

Chapter 2 Messages and Recovery Procedures C7600_SIP200_SPIRX Messages information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %C7600_SIP200_MP-4-TIMEOUT: Master CPU request timed out [chars] Explanation The line-card CPU contains two CPU cores, one of which is the master CPU. The non-master CPU is not responding in time to the request from the master CPU. This warning indicates a transient software problem. The line card should continue to operate normally. Recommended Action If the problem recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. C7600_SIP200_SPIRX Messages This section contains SIP 200 SPI4.2 bus ingress interface (C7600_SIP200_SPIRX) messages. C7600_SIP200_SPIRX-3 Error Message %C7600_SIP200_SPIRX-3-INITFAIL: Failed to configure the ingress SPI4.2 device. Error = [hex] Explanation The system cannot program or configure the ingress SPI4.2 device on the line card. This condition indicates an internal hardware error. Recommended Action If this problem recurs, search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ under Product cat6000. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create or contact your Cisco technical support representative and provide the representative with the output of the show tech-support command for the line card and the show platform hardware spi4 spa-id efc channel [channel-id] command for the SPA. OL-11469-02 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY 2-29

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2-29
Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2
Messages and Recovery Procedures
C7600_SIP200_SPIRX Messages
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the
show logging
and
show tech-support
commands and your
pertinent troubleshooting logs.
Error Message
%C7600_SIP200_MP-4-TIMEOUT: Master CPU request timed out [chars]
Explanation
The line-card CPU contains two CPU cores, one of which is the master CPU. The
non-master CPU is not responding in time to the request from the master CPU. This warning
indicates a transient software problem. The line card should continue to operate normally.
Recommended Action
If the problem recurs, copy the message exactly as it appears on the console or
in the system log. Research and attempt to resolve the issue using the tools and utilities provided at
. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at
, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the
show logging
and
show tech-support
commands and your
pertinent troubleshooting logs.
C7600_SIP200_SPIRX Messages
This section contains SIP 200 SPI4.2 bus ingress interface (C7600_SIP200_SPIRX) messages.
C7600_SIP200_SPIRX-3
Error Message
%C7600_SIP200_SPIRX-3-INITFAIL: Failed to configure the ingress SPI4.2
device. Error = [hex]
Explanation
The system cannot program or configure the ingress SPI4.2 device on the line card. This
condition indicates an internal hardware error.
Recommended Action
If this problem recurs, search for resolved software issues using the Bug
Toolkit at
under Product cat6000. If you still require
assistance, open a case with the Technical Assistance Center via the Internet
or contact your Cisco technical support
representative and provide the representative with the output of the
show tech-support
command
for the line card and the
show platform hardware spi4
spa-id
efc channel
[
channel-id
] command
for the SPA.