Cisco III System Message Guide - Page 58

C7600_SIP200_MP Messages Chapter 2 Messages and Recovery Procedures C7600_SIP200_MP-1 Error Message %C7600_SIP200_MP-1-UNSAFE: Multiprocessor error on [chars] Explanation The line-card CPU contains two CPU cores, one of which is the master CPU. The CPU specified in the error message attempted to perform an operation that is illegal for multiprocessor operation between the two CPU cores. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. C7600_SIP200_MP-3 Error Message %C7600_SIP200_MP-3-INIT_FAILURE: Second CPU initialization failed Explanation The line-card CPU unit has two CPU cores in it. The second CPU core is not initialized successfully, so the line card is operating with one CPU core only. You may also see a SYS-2-MALLOCFAIL warning message. Recommended Action If this message appears when a line card boots up, reload the line card by entering the hw-module module slot reset command. Also, check the amount of memory on the line card by entering the show controller cwan command. C7600_SIP200_MP-4 Error Message %C7600_SIP200_MP-4-PAUSE: Non-master CPU is suspended for too long, from [hex]([int]) to [hex] for [int] CPU cycles. [chars] Explanation The line-card CPU contains two CPU cores, one of which is the master CPU. The master CPU caused the second non-master CPU to be suspended for too long a time. This condition could cause the non-master CPU to drop packets. This warning indicates a transient software problem, and the line card should continue to operate normally. Recommended Action If the problem recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the 2-28 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY OL-11469-02