Cisco III System Message Guide - Page 44

C6K_PLATFORM Messages Chapter 2 Messages and Recovery Procedures C6K_PLATFORM Messages This section contains general Catalyst 6500 series switch and Cisco 7600 series router platform (C6K_PLATFORM) messages. C6K_PLATFORM-0 Error Message %C6K_PLATFORM-0-UNKNOWN_CHASSIS: The chassis type is not known.([hex]) Explanation The Cisco IOS software installed on the system does not recognize the chassis type specified in the error message. Recommended Action Ensure that your Cisco IOS software release train supports the chassis type. Upgrade your system to the latest Cisco IOS software release in your release train. C6K_PLATFORM-2 Error Message %C6K_PLATFORM-2-PEER_RESET: [chars] is being reset by the [chars] Explanation The local CPU is being reset by the peer CPU when the peer CPU reloads because of exceptions. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. C6K_PLATFORM-3 Error Message %C6K_PLATFORM-3-INFO1: [chars]=[hex] [chars]=[hex] Explanation This message provides information regarding the internal state of the SiByte processor. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the 2-14 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY OL-11469-02