Cisco III System Message Guide - Page 157

Chapter 2 Messages and Recovery Procedures EOS Messages http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. EOS Messages This section contains Eos ASIC (EOS) messages. EOS-2 Error Message %EOS-2-EOS_INIT_FAILURE : The EOS FPGA initialization failed due to [chars] Explanation The Eos FPGA initialization was not successful because of a hardware problem with the board. This condition will cause packets to drop. Recommended Action Contact your Cisco technical support representative to obtain a replacement board. Error Message %EOS-2-EOS_INT : [chars] Explanation A fatal interrupt has occurred. As a result, the device has been reinitialized. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %EOS-2-INT : [chars] Explanation A fatal interrupt has occurred. As a result, the device has been reinitialized. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the OL-11469-02 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY 2-127