Cisco III System Message Guide - Page 32

ACE-6, logging, show tech-support

Page 32 highlights

ACE Messages Chapter 2 Messages and Recovery Procedures ACE-6 messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %ACE-6-SWITCHOVER: VPN-SM switchover: [dec]/[dec] has been [chars] [dec]/[dec] Explanation A module-to-module switchover has occurred. System performance is not affected. Recommended Action No action is required. Error Message %ACE-6-UNEXP_INBOUND_IPSEC: [chars]: received unexpected IPsec packet: src IP: [IP_address]; dst IP: [IP_address]; (count=[dec]) Explanation An IPsec packet was unexpectedly forwarded to the RP. Recommended Action If this message appears when booting the router and enabling the hardware crypto accelerator, then this message is normal and can be safely ignored. Otherwise, copy the error message exactly as it appears on the console or in the system log, and report it to your Cisco technical support representative. Error Message %ACE-6-UNEXP_OUTBOUND_IPSEC: [chars]: received unexpected IPsec packet: src IP: [IP_address]; dst IP: [IP_address]; firsthop/lasthop = [chars]/[chars] (count=[dec]) Explanation An IPsec packet was unexpectedly forwarded to the RP. Recommended Action If this message appears when booting the router and enabling the hardware crypto accelerator, then this message is normal and can be safely ignored. Otherwise, copy the error message exactly as it appears on the console or in the system log, and report it to your Cisco technical support representative. Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY 2-2 OL-11469-02

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2-2
Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2
Messages and Recovery Procedures
ACE Messages
messages, these tools and utilities will supply clarifying information. Search for resolved software
issues using the Bug Toolkit at
. If you still require
assistance, open a case with the Technical Assistance Center via the Internet at
, or contact your Cisco technical support
representative and provide the representative with the information you have gathered. Attach the
following information to your case in nonzipped, plain-text (.txt) format: the output of the
show
logging
and
show tech-support
commands and your pertinent troubleshooting logs.
ACE-6
Error Message
%ACE-6-SWITCHOVER: VPN-SM switchover: [dec]/[dec] has been [chars]
[dec]/[dec]
Explanation
A module-to-module switchover has occurred. System performance is not affected.
Recommended Action
No action is required.
Error Message
%ACE-6-UNEXP_INBOUND_IPSEC: [chars]: received unexpected IPsec packet:
src IP: [IP_address]; dst IP: [IP_address]; (count=[dec])
Explanation
An IPsec packet was unexpectedly forwarded to the RP.
Recommended Action
If this message appears when booting the router and enabling the hardware
crypto accelerator, then this message is normal and can be safely ignored. Otherwise, copy the error
message exactly as it appears on the console or in the system log, and report it to your Cisco
technical support representative.
Error Message
%ACE-6-UNEXP_OUTBOUND_IPSEC: [chars]: received unexpected IPsec
packet: src IP: [IP_address]; dst IP: [IP_address]; firsthop/lasthop =
[chars]/[chars] (count=[dec])
Explanation
An IPsec packet was unexpectedly forwarded to the RP.
Recommended Action
If this message appears when booting the router and enabling the hardware
crypto accelerator, then this message is normal and can be safely ignored. Otherwise, copy the error
message exactly as it appears on the console or in the system log, and report it to your Cisco
technical support representative.