Cisco III System Message Guide - Page 112

CWPA Messages Chapter 2 Messages and Recovery Procedures contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. CWPA Messages This section contains Catalyst 6500 series switch and Cisco 7600 series router port adapter module (CWPA) messages. CWPA-2 Error Message %CWPA-2-BAD_HWVERS: Unable to determine board hardware version Explanation The module software cannot read the module hardware version. This condition indicates a hardware error. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %CWPA-2-PAOIR: Port adapter OIR not supported, reloading Explanation An OIR operation occurred on the port adapters of the specified module, but OIR is not supported on the port adapter. This error has caused the module to fail and reload. Recommended Action Do not attempt OIR on the port adapters of the specified module. Error Message %CWPA-2-PA_VOLFAIL: Port adapter [dec]V failed, Reloading flexwan Explanation The module encountered an error involving power delivery to the module. Probable causes for this error are an environmental condition, an overtemperature condition, or inconsistent voltage to the module. Recommended Action Verify that the input voltage and the temperature of the module are within acceptable ranges. 2-82 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY OL-11469-02