Cisco III System Message Guide - Page 75

show logging, show tech-support, show hw-module slot fpd, With some messages

Page 75 highlights

Chapter 2 Messages and Recovery Procedures C7600_SSC600 Messages OL-11469-02 will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %C7600_SSC600-3-DP_PROGRAMMING: [chars] FPGA failed to program. Explanation This FPGA failed to program. This condition indicates a hardware failure, possibly due to a failed FPD upgrade. Recommended Action Enter the show hw-module slot fpd command to gather more information about the specific nature of the condition. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %C7600_SSC600-3-DPRX_ERR: [chars]. Explanation There was an error receiving data from the SPA, possibly due to data corruption. Recommended Action If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %C7600_SSC600-3-DPTX_ERR: [chars]. Explanation There was an error sending data to the SPA, possibly due to data corruption. Recommended Action If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY 2-45

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2-45
Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2
Messages and Recovery Procedures
C7600_SSC600 Messages
will supply clarifying information. Search for resolved software issues using the Bug Toolkit at
. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at
, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the
show logging
and
show tech-support
commands and your
pertinent troubleshooting logs.
Error Message
%C7600_SSC600-3-DP_PROGRAMMING: [chars] FPGA failed to program.
Explanation
This FPGA failed to program. This condition indicates a hardware failure, possibly due
to a failed FPD upgrade.
Recommended Action
Enter the
show hw-module slot fpd
command to gather more information
about the specific nature of the condition. If this message recurs, copy the message exactly as it
appears on the console or in the system log. Research and attempt to resolve the issue using the tools
and utilities provided at
. With some messages, these tools and utilities
will supply clarifying information. Search for resolved software issues using the Bug Toolkit at
. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at
, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the
show logging
and
show tech-support
commands and your
pertinent troubleshooting logs.
Error Message
%C7600_SSC600-3-DPRX_ERR: [chars].
Explanation
There was an error receiving data from the SPA, possibly due to data corruption.
Recommended Action
If this message recurs, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at
. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at
, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the
show logging
and
show tech-support
commands and your
pertinent troubleshooting logs.
Error Message
%C7600_SSC600-3-DPTX_ERR: [chars].
Explanation
There was an error sending data to the SPA, possibly due to data corruption.
Recommended Action
If this message recurs, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at
. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at
, or
contact your Cisco technical support representative and provide the representative with the