Cisco III System Message Guide - Page 99

Chapter 2 Messages and Recovery Procedures CWAN_HA Messages OL-11469-02 plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Examine both the active supervisor engine and the redundant supervisor engine for messages. Error Message %CWAN_HA-2-CCB_RECORD_ERROR: CCB record failed for slot [dec]. Explanation The high availability component for WAN modules failed to record new state information for the specified slot. The system is falling back to RPR mode for high availability. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Examine both the active supervisor engine and the redundant supervisor engine for messages. Error Message %CWAN_HA-2-IFCFG_PLAYBACK_ERROR: Interface Configuration command [int] playback failed for slot [int]/[int]. Explanation The high availability component for WAN modules failed to synchronize new state information for the specified slot. The redundant system is no longer synchronized with the active system. The redundant supervisor engine was reloaded shortly after this error was encountered. Recommended Action If this error recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %CWAN_HA-2-IFCFG_RECORD_ERROR: Interface Configuration command [int] record failed for slot [int]/[int]. Explanation The high availability component for WAN modules failed to record some new state information for the specified slot. The system is falling back to RPR mode for high availability. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY 2-69