Dell PowerEdge XE2420 EMC Installation and Service Manual - Page 150

Manually updating Service Tag, Trusted Platform Module, Upgrading the Trusted Platform Module,

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Manually updating Service Tag After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system Service Tag, use the System Setup menu to enter the Service Tag. Steps 1. Turn on the system. 2. To enter the System Setup, press F2. 3. Click Service Tag Settings. 4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5. Click OK. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on another system board. Removing the TPM Steps 1. If required, remove the control panel assembly to have access to TPM port on system board. 2. Locate the TPM connector on the system board. 3. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 4. Slide the TPM module out from its connector. 5. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board. 6. Pull the plastic rivet out of its slot on the system board. Installing the TPM Steps 1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board. 150 Installing and removing system components

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Manually updating Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using
System
Setup
.
About this task
If you know the system Service Tag, use the
System Setup
menu to enter the Service Tag.
Steps
1.
Turn on the system.
2.
To enter the
System Setup
, press
F2
.
3.
Click
Service Tag Settings
.
4.
Enter the Service Tag.
NOTE:
You can enter the Service Tag only when the
Service Tag
field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5.
Click
OK
.
Trusted Platform Module
Upgrading the Trusted Platform Module
Prerequisites
NOTE:
●
Ensure that your operating system supports the version of the TPM module being installed.
●
Ensure that you download and install the latest BIOS firmware on your system.
●
Ensure that the BIOS is configured to enable UEFI boot mode.
About this task
CAUTION:
Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM
cannot be reinstalled or installed on another system board.
Removing the TPM
Steps
1.
If required, remove the control panel assembly to have access to TPM port on system board.
2.
Locate the TPM connector on the system board.
3.
Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
4.
Slide the TPM module out from its connector.
5.
Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
6.
Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1.
To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2.
Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
150
Installing and removing system components