HP Z200 HP Z200 SFF Workstation Maintenance and Service Guide - Page 154

Overview, HP Vision Diagnostics benefits are - video card

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the operating system and so make it easy to isolate potential issues that may be operating system related versus hardware. HP Vision Diagnostics benefits are: ● Capture complete system configuration information that can be shared as an HTML file, including: ◦ System serial number ◦ System product number ◦ System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ◦ And more... ● Comprehensive list of diagnostic test available with new added features: ◦ Highly configurable testing options: quick / complete / custom / interactive / non-interactive ◦ Specific failing memory DIMM identification ◦ Tests video card memory ◦ Launches DST Smart tests for both SATA and SAS drives ◦ Many other tests and diagnostics ● Diagnostic Failure Code Output - A unique warranty code is generated for each failure which can be used to validate diagnostic use for a specific system ● Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics ● True End2End diagnostics - same diagnostics modules used in factory ● Easy to obtain ◦ Download from Web ◦ USB key bootable or CD bootable ◦ Included with restore media It is expected that these Vision diagnostics will be run on supported products when attempting to troubleshoot system issues. Overview The HP Vision Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. The Survey tab is displayed when you invoke HP Vision Diagnostics. This tab shows the current configuration of the computer. From the Survey tab, there is access to several categories of information about the computer. Other tabs provide additional information, including diagnostic test options and test results. The information in each screen of the utility can be saved as an html file and stored on a diskette or USB flash drive. 142 Chapter 6 Diagnostics and troubleshooting ENWW

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the operating system and so make it easy to isolate potential issues that may be operating system related
versus hardware.
HP Vision Diagnostics benefits are:
●
Capture complete system configuration information that can be shared as an HTML file, including:
◦
System serial number
◦
System product number
◦
System BIOS revision
◦
Memory size and configuration
◦
Processor information
◦
Storage device information and configuration
◦
Graphics / audio / communications information and configuration
◦
And more...
●
Comprehensive list of diagnostic test available with new added features:
◦
Highly configurable testing options: quick / complete / custom / interactive / non-interactive
◦
Specific failing memory DIMM identification
◦
Tests video card memory
◦
Launches DST Smart tests for both SATA and SAS drives
◦
Many other tests and diagnostics
●
Diagnostic Failure Code Output – A unique warranty code is generated for each failure which can
be used to validate diagnostic use for a specific system
●
Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics
●
True End2End diagnostics – same diagnostics modules used in factory
●
Easy to obtain
◦
Download from Web
◦
USB key bootable or CD bootable
◦
Included with restore media
It is expected that these Vision diagnostics will be run on supported products when attempting to
troubleshoot system issues.
Overview
The HP Vision Diagnostics utility allows you to view information about the hardware configuration of the
computer and perform hardware diagnostic tests on the subsystems of the computer. The utility
simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
The Survey tab is displayed when you invoke HP Vision Diagnostics. This tab shows the current
configuration of the computer. From the Survey tab, there is access to several categories of information
about the computer. Other tabs provide additional information, including diagnostic test options and test
results. The information in each screen of the utility can be saved as an html file and stored on a diskette
or USB flash drive.
142
Chapter 6
Diagnostics and troubleshooting
ENWW