HP Z200 HP Z200 SFF Workstation Maintenance and Service Guide - Page 194
Product support
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Product support Table D-2 Product support Topic Additional information Technical support Business Support Center (BSC) IT Resource Center (ITRC) HP Business and IT Services. HP Hardware Support Services Warranty information Location For online access to technical support information and tools, see www.hp.com/go/bizsupport. Support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. The following communication and diagnostic tools are also available: ● Instant Chat ● Instant Support ● Diagnose Problem Refer to the computer Maintenance and Service Guide for more information on how to receive support. Before you contact technical support, refer to the computer Maintenance and Service Guide for a listing of information you need to have available. For links to all technical support resources, see http://www.hp.com/go/bizsupport. For software/driver downloads, warranty information, taskrelated documents, user manuals, or service manuals, see http://www.hp.com/go/bizsupport. To access a searchable knowledge base for IT professionals, go to http://www.hp.com/go/bizsupport and follow the IT Resource Center link. For business and IT information, see http://www.hp.com/ hps/. For hardware service information, see http://www.hp.com/ hps/hardware/. To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool. To locate an existing Care Pack, see http://www.hp.com/go/ lookuptool. To extend a standard product warranty, see http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty. 182 Appendix D Locating HP resources ENWW