HP Z200 HP Z200 SFF Workstation Maintenance and Service Guide - Page 170

Diagnostics and troubleshooting

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Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 214-DIMM Configuration Warning DIMMs are not installed correctly (not See the service label on the computer access panel for paired correctly). the correct memory configurations, and reseat the DIMMs accordingly. 215-DIMM Configuration Error 216-Memory Size Exceeds Maximum Supported The amount of memory installed exceeds that supported by the hardware. 1. Verify how much memory the computer supports. 2. Remove the excess memory. 301-Keyboard Error Keyboard failure. 1. Reconnect the keyboard with the computer powered off. 2. Check the connector for bent or missing pins. 3. Be sure that none of the keys are pressed. 4. Replace the keyboard. 303-Keyboard Controller Error I/O board keyboard controller is defective or is not set properly. 1. Reconnect the keyboard with the computer powered off. 2. Connect a keyboard directly to the computer (instead of through a switch box). 3. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with the computer powered off. 2. Connect a keyboard directly to the computer (instead of through a switch box). 3. Be sure that none of the keys are pressed. 4. Replace keyboard. 5. Replace system board. 510-Splash Screen image corrupted Splash Screen image has errors. Update system BIOS. 511-CPU Fan not detected Fan is not connected or is defective. 1. Reseat the fan cable. 2. Reseat the fan. 3. Replace the fan. 512-Chassis fan not detected Fan missing, disconnected, or defective. 1. Reseat the fan cable. 2. Reseat the fan. 3. Replace the fan. 513-Front Chassis fan not detected Front fan missing, disconnected, or defective. 1. Reseat the fan cable. 2. Reseat the fan. 3. Replace the fan. 514-Memory fan not detected Memory fan missing, disconnected, or 1. Reseat the fan cable. defective. 2. Reseat the fan. 3. Replace the fan. 158 Chapter 6 Diagnostics and troubleshooting ENWW

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Screen message
Probable cause
Recommended action
214—DIMM Configuration
Warning
DIMMs are not installed correctly (not
paired correctly).
See the service label on the computer access panel for
the correct memory configurations, and reseat the
DIMMs accordingly.
215—DIMM Configuration
Error
216—Memory Size Exceeds
Maximum Supported
The amount of memory installed
exceeds that supported by the
hardware.
1.
Verify how much memory the computer supports.
2.
Remove the excess memory.
301—Keyboard Error
Keyboard failure.
1.
Reconnect the keyboard with the computer
powered off.
2.
Check the connector for bent or missing pins.
3.
Be sure that none of the keys are pressed.
4.
Replace the keyboard.
303—Keyboard Controller
Error
I/O board keyboard controller is
defective or is not set properly.
1.
Reconnect the keyboard with the computer
powered
off.
2.
Connect a keyboard directly to the computer
(instead of through a switch box).
3.
Replace the system board.
304—Keyboard or System
Unit Error
Keyboard failure.
1.
Reconnect the keyboard with the computer
powered off.
2.
Connect a keyboard directly to the computer
(instead of through a switch box).
3.
Be sure that none of the keys are pressed.
4.
Replace keyboard.
5.
Replace system board.
510—Splash Screen image
corrupted
Splash Screen image has errors.
Update system BIOS.
511—CPU Fan not detected
Fan is not connected or is defective.
1.
Reseat the fan cable.
2.
Reseat the fan.
3.
Replace the fan.
512—Chassis fan not detected
Fan missing, disconnected, or
defective.
1.
Reseat the fan cable.
2.
Reseat the fan.
3.
Replace the fan.
513—Front Chassis fan not
detected
Front fan missing, disconnected, or
defective.
1.
Reseat the fan cable.
2.
Reseat the fan.
3.
Replace the fan.
514—Memory fan not
detected
Memory fan missing, disconnected, or
defective.
1.
Reseat the fan cable.
2.
Reseat the fan.
3.
Replace the fan.
Table 6-9
POST error messages
(continued)
158
Chapter 6
Diagnostics and troubleshooting
ENWW