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Symantec 11281411 Administration Guide - Page 213

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Index 213 R Refresh feature 30 registry value for access list 50 registry values changing to enable Continuous LiveUpdate 164 for client log forwarding 203 for roaming clients 191 remote access programs 90 roam servers 180 RoamAdmn.exe about 180 command-line options 189 roaming client support configuring for clients 186 from Symantec System Center console 184 how it works 181 roaming clients about 179 analyzing and mapping the antivirus network 182 components 180 configuring load balancing, failover servers, and alternate servers 189 creating hierarchical server list 184 difference between /nearest_parent and / nearest_GRC servers 189 enabling and configuring with Grc.dat 186 export command 190 failover servers for 185 forwarding alerts for 192 forwarding to Quarantine 192 implementing 181 registry values 191 server list 180 specifying server types 184 roaming servers configuring roaming support 187 example 188 identifying 182 sample registry values 188 Run Program alert, configuring 69 running tasks at the client group level, configuring settings 54 S SavRoam.exe 180, 181 command-line options 189 Scan History icons 200 sorting columns 194 Scan History data, exporting 202 scan with Bloodhound heuristics 104 scanning by program type 137 configuring Auto-Protect scans 96 manual scans 110 email 105 exclusions 108, 113 for viruses 89 History 194 option precedence 95 recommended file extensions 135 scheduled scans, configuring 113 selected files and folders 137 scans assigning actions 123 Bloodhound 101, 104 configuring for compressed files 141 configuring manual scans 141 deleting scheduled 119 dimmed or missing options 95 displaying warning message on client 128 manual, scheduled, and Auto-Protect scan options 123 option precedence 95 options Auto-Protect for files 96 manual 141 scheduled scans 113 to exclude files from scanning 132 scheduled scans deleting 119 disabling 119 editing 119 running on demand 120 selecting files and folders to scan 137 setting Auto-Protect for files 96 CPU utilization 144 options on multiple selected computers 95 scheduled scans

Section	Page
Symantec AntiVirus™ Corporate Edition Administrator’s Guide	1
Contents	5
Section 1. Managing Symantec AntiVirus	11
1. Managing Symantec AntiVirus	13
About managing Symantec AntiVirus	13
Managing with the Symantec System Center	14
Using console views	15
Saving console settings	16
Understanding Symantec System Center icons	17
Discovering computers and refreshing the console	19
Auditing computers	31
About clients and servers	37
About primary servers	37
About secondary servers	38
About parent servers	38
About server and client groups	38
Deciding whether to manage with server groups and/or client groups	39
Server and client group scenario	40
Managing with server groups	41
Creating server groups	41
Locking and unlocking server groups	42
Working with server group passwords	43
Renaming server groups	45
Selecting a primary server for a server group	45
Changing primary and parent servers	46
Moving a server to a different server group	46
Viewing server groups	47
Deleting server groups	48
Enhancing server group security	48
How the access list works	48
Implementing enhanced server group security	49
Managing with client groups	53
Creating new client groups	53
Adding clients to a client group	53
Configuring settings and running tasks at the client group level	54
Finding client group settings	54
Moving clients in client groups	54
Viewing client groups	54
Filtering the client group view	56
Renaming client groups	57
Deleting client groups	57
Configuring clients directly	58
Changing an unmanaged client into a managed client (and the reverse)	58
How settings propagate	59
New Grc.dat files overwrite old Grc.dat files	60
2. Setting up the Alert Management System	61
About the Alert Management System	61
How Alert Management System works	62
Configuring alert actions	63
Alert configuration tasks	63
Configuring alert action messages	64
Speeding up alert configuration	66
Configuring the Message Box alert action	68
Configuring the Broadcast alert action	69
Configuring the Run Program alert action	69
Configuring the Load An NLM alert action	70
Configuring the Send Internet Mail alert action	71
Configuring the Send Page alert action	72
Configuring the Send SNMP Trap alert action	74
Configuring the Write To Event Log alert action	77
Working with configured alerts	77
Testing configured alert actions	78
Deleting an alert action from an alert	78
Exporting alert actions to other computers	78
Using the Alert Management System Alert Log	80
Viewing detailed alert information	82
Filtering the Alert Log display list	83
Forwarding alerts from unmanaged clients	84
Section 2. Configuring Symantec AntiVirus	87
3. Scanning for viruses and other threats	89
About threats	89
About scans in Symantec AntiVirus	91
Understanding Auto-Protect scans	92
Understanding scheduled scans	92
Understanding manual scans	92
Selecting computers to scan	93
Configuring Auto-Protect scans	96
Configuring Auto-Protect for files	96
Configuring Auto-Protect email scanning for groupware applications	105
Configuring Auto-Protect scanning for Internet email	106
How to specify exclusions	108
Configuring Auto-Protect settings	109
How to lock and unlock Auto-Protect options	110
Configuring manual scans	110
How to specify exclusions	113
Deleting files and folders that are left on computers by threats	113
Configuring scheduled scans	113
Scheduling scans for server groups or individual Symantec AntiVirus servers	114
Scheduling scans for Symantec AntiVirus clients	116
Setting options for missed scheduled scans	119
Editing, deleting, or disabling a scheduled scan	119
Running a scheduled scan on demand	120
Deleting files and folders that are left on computers by threats	121
Handling Symantec AntiVirus clients with intermittent connectivity	121
Configuring scan options	123
How to assign primary actions and secondary actions for detected viruses	123
How to assign primary actions and secondary actions for other detected threats	124
Controlling the user experience	125
Scanning for in-memory threats	132
Excluding files from scanning	132
Selecting file types and extensions to scan for viruses	134
Enabling expanded threat categories	139
Setting options for scanning compressed files	141
Configuring HSM settings	141
Setting CPU utilization	144
4. Updating virus definitions files	145
About virus definitions files	145
Virus definitions files update methods	146
Best practice: Using the Virus Definition Transport Method and LiveUpdate together	147
Best practice: Using Continuous LiveUpdate on 64-bit computers	147
Updating virus definitions files on Symantec AntiVirus servers	148
Updating and configuring Symantec AntiVirus servers using the Virus Definition Transport Method	148
Updating servers using LiveUpdate	154
Updating servers with Intelligent Updater	157
Updating servers using Central Quarantine polling	157
Minimizing network traffic and handling missed updates	158
Updating virus definitions files on Symantec AntiVirus clients	160
Updating virus definitions files on Symantec AntiVirus clients immediately	162
Configuring managed clients to use an internal LiveUpdate server	163
Enabling and configuring Continuous LiveUpdate for managed clients	164
Setting LiveUpdate usage policies	165
Controlling virus definitions files	166
Verifying the version number of virus definitions files	167
Viewing the threat list	167
Rolling back virus definitions files	167
Testing virus definitions files	168
Update scenarios	169
About scanning after updating virus definitions files	169
5. Responding to virus outbreaks	171
About responding to virus outbreaks	171
Preparing for a virus outbreak	172
Creating a virus outbreak plan	172
Defining Symantec AntiVirus actions for handling suspicious files	174
Automatically purging suspicious files from local Quarantines	174
Handling a virus outbreak on your network	175
Using virus alerts and messages	176
Running a virus sweep	176
Tracking virus alerts using Event Logs and Histories	177
Tracking submissions to Symantec Security Response with Central Quarantine Console	177
6. Managing roaming clients	179
About roaming clients	179
Roaming client components	180
How roaming works	181
Implementing roaming	181
Analyzing and mapping your Symantec AntiVirus network	182
Identifying servers for each hierarchical level	183
Creating a list of 0 level Symantec AntiVirus servers	183
Creating a hierarchical list of Symantec AntiVirus servers	184
Configuring roaming client support options from the Symantec System Center console	184
Configuring additional roaming client support for roam servers	187
Configuring additional server types for roaming clients	189
Command-line options	189
Registry values	191
7. Working with Histories and Event Logs	193
About Histories and Event Logs	193
Sorting and filtering History and Event Log data	194
Viewing Histories	197
Working with Threat Histories	198
Working with Scan Histories	200
Understanding Event Log icons	202
Forwarding client logs to parent servers	203
Configuring log forwarding options	203
Configuring log events to forward	204
Best practice: Configuring events to forward for sometimes managed clients	206
Reviewing the forwarding status file	207
Deleting Histories and Event Logs	207

Match case Limit results 1 per page

213

Index

Refresh feature

registry value

for access list

registry values

changing to enable Continuous

LiveUpdate 164

for client log forwarding

203

for roaming clients

191

remote access programs

roam servers

180

RoamAdmn.exe

about 180

command-line options

189

roaming client support

configuring

for clients

186

from Symantec System Center

console 184

how it works

181

roaming clients

about 179

analyzing and mapping the antivirus

network 182

components 180

configuring load balancing, failover servers,

and alternate servers

189

creating hierarchical server list

184

difference between /nearest_parent and /

nearest_GRC servers

189

enabling and configuring with Grc.dat

186

export command

190

failover servers for

185

forwarding alerts for

192

forwarding to Quarantine

192

implementing 181

registry values

191

server list

180

specifying server types

184

roaming servers

configuring roaming support

187

example 188

identifying 182

sample registry values

188

Run Program alert, configuring

running tasks at the client group level, configuring

settings 54

SavRoam.exe

180, 181

command-line options

189

Scan History

icons 200

sorting columns

194

Scan History data, exporting

202

scan with Bloodhound heuristics

104

scanning

by program type

137

configuring

Auto-Protect scans

manual scans

110

email 105

exclusions

108, 113

for viruses

History 194

option precedence

recommended file extensions

135

scheduled scans, configuring

113

selected files and folders

137

scans

assigning actions

123

Bloodhound

101, 104

configuring for compressed files

141

configuring manual scans

141

deleting scheduled

119

dimmed or missing options

displaying warning message on client

128

manual, scheduled, and Auto-Protect scan

options 123

option precedence

options

Auto-Protect for files

manual 141

scheduled scans

113

to exclude files from scanning

132

scheduled scans

deleting 119

disabling 119

editing 119

running on demand

120

selecting files and folders to scan

137

setting

Auto-Protect for files

CPU utilization

144

options on multiple selected

computers 95

scheduled scans