Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 122

Solving Drive Problems

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Solving Drive Problems Solving Hard Drive Problems Solving Hard Drive Problems Problem Possible Cause Solution System does not recognize a hard drive. System cannot start up from a hard drive. Hard drive cannot be accessed. DriveLock settings cannot be accessed in Computer Setup. The drive is not seated properly. Remove, then reinsert the drive. The drive is damaged. To verify that the problem is with the drive, try using the hard drive in another bay. Run scandisk on the drive. The drive was inserted while the system was on or in Suspend (Standby) or in Hibernation. Shut down the computer before inserting or removing a hard drive. The drive does not Start up from the hard drive have the necessary supplied with the computer or files to start up and install startup software on the operate the additional drive. computer. The system can access, but not start from, a hard drive in an expansion base. Insert the drive into the computer. DriveLock protection is enabled on the drive. Enter DriveLock User or Master password or remove DriveLock protection from the drive. For instructions, refer to "Using DriveLock" in Chapter 7. The DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Turn the computer off, then on, then press F10 when the blinking cursor appears upper-right on the screen. Troubleshooting 17-7

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Troubleshooting
17-7
Solving Drive Problems
Solving Hard Drive Problems
Solving Hard Drive Problems
Problem
Possible Cause
Solution
System does not
recognize a hard
drive.
The drive is not
seated properly.
Remove, then reinsert the
drive.
The drive
is damaged.
To verify that the problem is
with the drive, try using the
hard drive in another bay.
Run scandisk on the drive.
The drive was
inserted while the
system was on or
in Suspend
(Standby) or in
Hibernation.
Shut down the computer
before inserting or removing
a hard drive.
System cannot
start up from a
hard drive.
The drive does not
have the necessary
files to start up and
operate the
computer.
Start up from the hard drive
supplied with the computer or
install startup software on the
additional drive.
The system can
access, but not
start from, a hard
drive in an
expansion base.
Insert the drive into the
computer.
Hard drive cannot
be accessed.
DriveLock
protection is
enabled on the
drive.
Enter DriveLock User or
Master password or remove
DriveLock protection from the
drive.
For instructions, refer to
“Using DriveLock” in
Chapter 7.
DriveLock settings
cannot be
accessed in
Computer Setup.
The DriveLock
settings are
accessible only
when you enter
Computer Setup by
turning on (not
restarting) the
computer.
Turn the computer off, then
on, then press
F10
when the
blinking cursor appears
upper-right on the screen.