Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 134

continued., Modem Commands., Disable Call Waiting before

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Solving Modem Problems Continued Problem Possible Cause Solution Characters are garbled/transfer rates are slow (continued). Modem loses connection. The error correction feature of your modem software is interfering. Disable error correction (&K0) and data compression (&M0) using AT commands. NOTE: To access AT commands and instructions for using them, select StartÅCompaq Information CenterÅModem Commands. Call Waiting may be interfering with the connection. Disable Call Waiting before dialing. For information about disabling Call Waiting, consult your operating system documentation. To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. Another device on Hang up an extension your telephone line telephone and disconnect may be causing any other devices that may interference. be using the same telephone line, then redial. Hibernation was initiated; the computer reached a low-battery or critical low-battery condition. 1. Restore power, if necessary. 2. Slide the power switch to exit Hibernation, if necessary. 3. Restart the communications software application. Your service provider may have an inactivity timeout. Ask your service provider if idle time on the line terminates the connection. Troubleshooting 17-19

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Troubleshooting
17-19
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
Characters are
garbled/transfer
rates are slow
(continued).
The error
correction feature
of your modem
software is
interfering.
Disable error correction
(&K0) and data compression
(&M0) using AT commands.
NOTE:
To access AT
commands and instructions
for using them, select
Start
¯
Compaq Information
Center
¯
Modem Commands.
Modem loses
connection.
Call Waiting may
be interfering with
the connection.
Disable Call Waiting before
dialing.
For information about
disabling Call Waiting,
consult your operating
system documentation.
To obtain the disable call
waiting code for your dialing
area, consult your local
telephone service provider.
Another device on
your telephone line
may be causing
interference.
Hang up an extension
telephone and disconnect
any other devices that may
be using the same telephone
line, then redial.
Hibernation was
initiated; the
computer reached
a low-battery or
critical low-battery
condition.
1. Restore power,
if necessary.
2. Slide the power switch to
exit Hibernation,
if necessary.
3. Restart the
communications
software application.
Your service
provider may have
an inactivity
timeout.
Ask your service provider if
idle time on the line
terminates the connection.