Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 124

Solving CD-ROM Drive and DVD-ROM Drive Problems, Problem, Possible Cause, Solution, In Windows 98 or

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Solving CD-ROM Drive and DVD-ROM Drive Problems Continued Problem Possible Cause Solution System cannot start up from a CD-ROM. A bootable Verify that a CD-ROM with CD-ROM is not in the necessary system files is the CD-ROM drive. in the drive. CD-ROM boot ability is disabled. Enable CD-ROM boot ability. For instructions, refer to "Disabling a Device" in Chapter 7. The system can Insert the drive into the access, but not computer. start from, a CD-ROM drive or DVD-ROM drive in an expansion base. System does not If the computer is initiate Suspend running (Standby) or Windows 95 or Hibernation while a Windows NT 4.0, CD-ROM or the system cannot DVD-ROM is in the initiate Suspend system. (Standby) or Hibernation while auto insert notification is turned on. Turn off auto insert notification. In Windows 98 or Windows 95 select StartÅSettingsÅControl PanelÅSystemÅDevice ManagerÅCD-ROM Properties, then clear the CD-ROM Auto Insert Notification checkbox. In Windows NT 4.0 select StartÅSettingsÅControl PanelÅPowerÅBattery Conservation Settings tab, then clear the CD-ROM Auto Insert Notification checkbox. Solving Diskette and SuperDisk LS-120 Drive Problems Solving Diskette and SuperDisk LS-120 Drive Problems Problem Possible Cause Solution System does not recognize a diskette or SuperDisk LS-120 drive. The drive is not seated properly. The drive may be damaged. Remove, then reinsert the drive. To verify that the problem is with the drive, try using another removable drive in the same bay. Continued Troubleshooting 17-9

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Troubleshooting
17-9
Solving CD-ROM Drive and DVD-ROM Drive Problems
Continued
Problem
Possible Cause
Solution
System cannot
start up from a
CD-ROM.
A bootable
CD-ROM is not in
the CD-ROM drive.
Verify that a CD-ROM with
the necessary system files is
in the drive.
CD-ROM boot
ability is disabled.
Enable CD-ROM boot ability.
For instructions, refer to
“Disabling a Device” in
Chapter 7.
The system can
access, but not
start from, a
CD-ROM drive or
DVD-ROM drive in
an expansion base.
Insert the drive into the
computer.
System does not
initiate Suspend
(Standby) or
Hibernation while a
CD-ROM or
DVD-ROM is in the
system.
If the computer is
running
Windows 95 or
Windows NT 4.0,
the system cannot
initiate Suspend
(Standby) or
Hibernation while
auto insert
notification is
turned on.
Turn off auto insert
notification.
In Windows 98 or
Windows 95
select
Start
¯
Settings
¯
Control
Panel
¯
System
¯
Device
Manager
¯
CD-ROM
Properties, then clear the
CD-ROM Auto Insert
Notification checkbox.
In Windows NT 4.0
select
Start
¯
Settings
¯
Control
Panel
¯
Power
¯
Battery
Conservation Settings tab,
then clear the CD-ROM Auto
Insert Notification checkbox.
Solving Diskette and SuperDisk LS-120 Drive Problems
Solving Diskette and SuperDisk LS-120 Drive Problems
Problem
Possible Cause
Solution
System does not
recognize a
diskette or
SuperDisk LS-120
drive.
The drive is not
seated properly.
The drive may
be damaged.
Remove, then reinsert
the drive.
To verify that the problem is
with the drive, try using
another removable drive in the
same bay.
Continued