Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 132

Modem Commands., To access

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Solving Modem Problems Continued Problem Possible Cause Solution Clicking sound, and modem does not connect. The modem is Connect the modem to a connected to a standard analog telephone digital line. line, then reestablish the NOTE: The connection. EXCESS LINE CURRENT SENSED message does not display if the current is under 100 mA. Modem does not connect. The error correction feature of your modem software is interfering. Disable error correction (&K0) and data compression (&M0) using AT commands. NOTE: To access AT commands and instructions for using them, select StartÅCompaq Information CenterÅModem Commands. Modem does not connect at highest speed. Line conditions in Have your telephone line your area or in the checked by your local area you are telephone service provider. calling may not support the highest connect speeds. Try dialing an alternate telephone number for the service you are using. Another device on Hang up an extension your telephone line telephone and disconnect may be causing any other devices that may interference. be using the same telephone line, then redial. The telephone line does not support 56K implementation. The 56K protocol requires that the telephone line contain no more than one analog-to-digital conversion. Try connecting from an alternate site. Continued Troubleshooting 17-17

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Troubleshooting
17-17
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
Clicking sound, and
modem does not
connect.
The modem is
connected to a
digital line.
NOTE:
The
EXCESS LINE
CURRENT
SENSED message
does not display if
the current is
under 100 mA.
Connect the modem to a
standard analog telephone
line, then reestablish the
connection.
Modem does not
connect.
The error
correction feature
of your modem
software is
interfering.
Disable error correction
(&K0) and data compression
(&M0) using AT commands.
NOTE:
To access AT
commands and instructions
for using them, select
Start
¯
Compaq Information
Center
¯
Modem Commands.
Modem does
not connect at
highest speed.
Line conditions in
your area or in the
area you are
calling may not
support the highest
connect speeds.
Have your telephone line
checked by your local
telephone service provider.
Try dialing an alternate
telephone number for the
service you are using.
Another device on
your telephone line
may be causing
interference.
Hang up an extension
telephone and disconnect
any other devices that may
be using the same telephone
line, then redial.
The telephone
line does not
support 56K
implementation.
The 56K protocol requires
that the telephone line
contain no more than one
analog-to-digital conversion.
Try connecting from an
alternate site.
Continued