Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 131

Solving Modem Problems, Problem, Possible Cause, Solution, Enter., ATM1., Fn+F5

Get Compaq Armada E700 - Notebook PC PDF manuals and user guides View all Compaq Armada E700 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 131 highlights

Solving Modem Problems Continued Problem Possible Cause Solution No dial tone, with or without NO DIAL TONE message (continued). The modem or modem COM port is disabled. Refer to "Disabling a Device" in Chapter 7. The modem is not responding to commands from the computer keyboard. 1. At the command line in terminal mode, type AT, then press Enter. s If the modem displays OK, the modem and computer are working together. s If the modem displays ERROR, or does not respond, restart the computer and repeat steps 1 and 2. 2. Type ATDT and listen for a dial tone. 3. Press any key to hang up the modem. Modem sounds are Modem speaker is At the command line in not audible. turned off. terminal mode, type ATM1. System sound is muted or turned down. Press the Fn+F5 hotkeys, then adjust the volume. Modem does not dial correctly. Call Waiting may be interfering. Disable Call Waiting before dialing. s For information about disabling Call Waiting, consult your operating system documentation. s To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. Continued 17-16 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
17-16
Troubleshooting
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
No dial tone, with or
without NO DIAL
TONE message
(continued).
The modem or
modem COM port
is disabled.
Refer to “Disabling a Device”
in Chapter 7.
The modem is not
responding to
commands from
the computer
keyboard.
1. At the command line in
terminal mode, type
AT,
then press
Enter.
■
If the modem displays
OK, the modem and
computer are working
together.
■
If the modem displays
ERROR, or does not
respond, restart the
computer and repeat
steps 1 and 2.
2. Type
ATDT
and listen for
a dial tone.
3. Press any key to hang
up the modem.
Modem sounds are
not audible.
Modem speaker is
turned off.
At the command line in
terminal mode, type
ATM1.
System sound is
muted or turned
down.
Press the
Fn+F5
hotkeys,
then adjust the volume.
Modem does not
dial correctly.
Call Waiting may
be interfering.
Disable Call Waiting before
dialing.
■
For information about
disabling Call Waiting,
consult your operating
system documentation.
■
To obtain the disable call
waiting code for your
dialing area, consult your
local telephone service
provider.
Continued