Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 127

Solving Infrared Problems, Problem, Possible Cause, Solution, Status for Devices in Range

Page 127 highlights

Solving Infrared Problems Continued Problem Possible Cause Solution Cannot link with another infrared-equipped computer or device (continued). A physical condition exists that affects the connection. Refer to "Data transmission problem" in this table. System does not initiate Suspend while infrared port is enabled. The system cannot initiate Suspend while Infrared Monitor search is enabled. To disable Infrared Monitor search, select StartÅ SettingsÅControl PanelÅ InfraredÅOptions tab, then remove the check from the Search for and Provide Status for Devices in Range checkbox. Data transmission problem. Direct sunlight, energy-saving fluorescent light, or flashing incandescent light is close to the infrared connections. Remove the interfering light source(s). Move the infrared ports closer together. Select a slower fixed baud rate for both devices.* Interference from other infrared-equipped devices. Keep infrared-equipped remote control units, such as wireless headphones, pointed away from the infrared connection. Dirty infrared lens. Clean the lens with a lint-free cloth. Distance. Move the infrared ports closer together. They should be no more than 3 feet (1 meter) apart. Movement. Do not move either unit during data transmission. Orientation. Adjust the infrared ports so that they point within 15 degrees of each other. Physical obstruction. Remove any objects between the two infrared ports that could be interfering with the line-of-sight data transmission. *For instructions, refer to your infrared communications software documentation. 17-12 Troubleshooting

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17-12
Troubleshooting
Solving Infrared Problems
Continued
Problem
Possible Cause
Solution
Cannot link with
another
infrared-equipped
computer or device
(continued).
A physical
condition exists
that affects the
connection.
Refer to “Data transmission
problem” in this table.
System does not
initiate Suspend
while infrared port is
enabled.
The system
cannot initiate
Suspend while
Infrared Monitor
search is enabled.
To disable Infrared Monitor
search, select Start
¯
Settings
¯
Control Panel
¯
Infrared
¯
Options tab, then
remove the check from the
Search for and Provide
Status for Devices in Range
checkbox.
Data transmission
problem.
Direct sunlight,
energy-saving
fluorescent light,
or flashing
incandescent light
is close to the
infrared
connections.
Remove the interfering
light source(s).
Move the infrared ports closer
together.
Select a slower fixed baud
rate for both devices.*
Interference from
other
infrared-equipped
devices.
Keep infrared-equipped
remote control units, such as
wireless headphones, pointed
away from the infrared
connection.
Dirty infrared lens.
Clean the lens with a lint-free
cloth.
Distance.
Move the infrared ports closer
together. They should be no
more than 3 feet (1 meter)
apart.
Movement.
Do not move either unit
during data transmission.
Orientation.
Adjust the infrared ports so
that they point within 15
degrees of each other.
Physical
obstruction.
Remove any objects between
the two infrared ports that
could be interfering with the
line-of-sight data
transmission.
*For instructions, refer to your infrared communications software
documentation.