Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 128

Solving Keyboard and Pointing Device, Problems, Solving Keyboard Problems

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Solving Keyboard and Pointing Device Problems Solving Keyboard Problems Problem Possible Cause Solution Some keys type numbers instead of letters and num lock light is on. The embedded numeric keypad is enabled. Embedded numeric The embedded keypad does not work. numeric keypad is not enabled. Hotkeys do not work on external keyboard. Hotkeys commands are implemented differently on an external keyboard. Keyboard and pointing device are locked. External mouse does not work. QuickLock is initiated. The external mouse is not Microsoftcompatible. A keyboard connected through the USB connector does not work unless the operating system is loaded. USB legacy support is disabled. Toggle Fn+Num Lk to disable the embedded numeric keypad. Toggle Fn+Num Lk to enable the embedded numeric keypad. To enter a hotkeys command on an external keyboard, rapidly press the Scroll Lock key twice, then immediately press the second key only of the hotkeys combination. NOTE: The Fn+F6 hotkeys cannot be used on an external keyboard connected by USB. To exit QuickLock, enter the power-on password. In Computer Setup, select AdvancedÅDevice Options, then select the Disable Multiple Pointing Devices checkbox. To enable USB legacy support in Computer Setup, select Advanced menuÅDevice Options, then enable USB legacy support. Troubleshooting 17-13

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Troubleshooting
17-13
Solving Keyboard and Pointing Device
Problems
Solving Keyboard Problems
Problem
Possible Cause
Solution
Some keys type
numbers instead of
letters and num lock
light is on.
The embedded
numeric keypad
is enabled.
Toggle
Fn+Num Lk
to
disable the embedded
numeric keypad.
Embedded numeric
keypad does not work.
The embedded
numeric keypad
is not enabled.
Toggle
Fn+Num Lk
to enable
the embedded numeric
keypad.
Hotkeys do not work on
external keyboard.
Hotkeys
commands are
implemented
differently on an
external
keyboard.
To enter a hotkeys
command on an external
keyboard, rapidly press the
Scroll Lock
key twice, then
immediately press the
second key only of the
hotkeys combination.
NOTE:
The
Fn+F6
hotkeys
cannot be used on an
external keyboard
connected by USB.
Keyboard and pointing
device are locked.
QuickLock is
initiated.
To exit QuickLock, enter the
power-on password.
External mouse does
not work.
The external
mouse is not
Microsoft-
compatible.
In Computer Setup, select
Advanced
¯
Device
Options, then select the
Disable Multiple Pointing
Devices checkbox.
A keyboard connected
through the USB
connector does not
work unless the
operating system is
loaded.
USB legacy
support is
disabled.
To enable USB legacy
support in Computer
Setup, select Advanced
menu
¯
Device Options,
then enable USB legacy
support.