Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 125

Solving Diskette and SuperDisk LS-120 Drive Problems, Problem, Possible Cause, Solution

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Solving Diskette and SuperDisk LS-120 Drive Problems Continued Problem Possible Cause Solution System does not recognize a diskette or SuperDisk LS-120 drive (continued). The computer is running a retail version of Windows 95, Windows 98, or Windows NT 4.0, and the drive was inserted while the system was on, in Suspend (Standby), or in Hibernation. 1. Shut down the computer. 2. Reinsert the drive. 3. Turn on the computer. NOTE: For information about software that will enable you to insert or remove these drives without first shutting down the computer, refer to "Preparing to Insert or Remove a MultiBay Drive" in Chapter 6. Computer does not The computer is off, The computer beeps to beep 3 times when in Suspend indicate a successful insertion diskette or (Standby), or in or removal only when the SuperDisk LS-120 Hibernation. computer is on. drive is inserted, but drive is recognized. Diskette drive or SuperDisk LS-120 drive cannot read or write to a diskette. Diskette is not compatible with the drive. Diskette is not formatted. Refer to your drive documentation for information about compatible diskettes. Format the diskette. Diskette drive is disabled. Refer to "Disabling a Device" in Chapter 7. Diskette is write-protected. Disable the write-protection or use another diskette that is not write-protected. System cannot start up from a diskette drive. A bootable diskette Verify that a diskette with the is not in the drive. necessary system files is in the drive. Diskette boot ability Refer to "Disabling a Device" is disabled. in Chapter 7. The system can access, but not start from, a SuperDisk LS-120 drive in an expansion base. Insert the drive into the computer. 17-10 Troubleshooting

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17-10
Troubleshooting
Solving Diskette and SuperDisk LS-120 Drive Problems
Continued
Problem
Possible Cause
Solution
System does not
recognize a
diskette or
SuperDisk LS-120
drive
(continued)
.
The computer is
running a retail
version of
Windows 95,
Windows 98, or
Windows NT 4.0,
and the drive was
inserted while the
system was on, in
Suspend
(Standby), or in
Hibernation.
1. Shut down the computer.
2. Reinsert the drive.
3. Turn on the computer.
NOTE:
For information about
software that will enable you
to insert or remove these
drives without first shutting
down the computer, refer to
“Preparing to Insert or
Remove a MultiBay Drive”
in Chapter 6.
Computer does not
beep 3 times when
diskette or
SuperDisk LS-120
drive is inserted,
but drive is
recognized.
The computer is off,
in Suspend
(Standby), or in
Hibernation.
The computer beeps to
indicate a successful insertion
or removal only when the
computer is on.
Diskette drive or
SuperDisk LS-120
drive cannot read
or write to a
diskette.
Diskette is not
compatible with
the drive.
Diskette is not
formatted.
Refer to your drive
documentation for
information about compatible
diskettes.
Format the diskette.
Diskette drive is
disabled.
Refer to “Disabling a Device”
in Chapter 7.
Diskette is
write-protected.
Disable the write-protection
or use another diskette that
is not write-protected.
System cannot
start up from a
diskette drive.
A bootable diskette
is not in the drive.
Verify that a diskette with the
necessary system files is in
the drive.
Diskette boot ability
is disabled.
Refer to “Disabling a Device”
in Chapter 7.
The system can
access, but not
start from, a
SuperDisk LS-120
drive in an
expansion base.
Insert the drive into the
computer.