Compaq Armada E700 Compaq Armada E700 Series Reference Guide - Page 133

ATS10=150, Enter, Change the Hang-up Delay S

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Solving Modem Problems Continued Problem Possible Cause Solution Modem does not connect at highest speed (continued). Fax transmissions do not work. Characters are garbled/transfer rates are slow. There is noise on Use another telephone line. the telephone line. The 56K protocol of Change the Hang-up Delay S an internal modem Register: At the command line will fall back to in terminal mode, type lower speeds if the ATS10=150, then press Enter. telephone line is too noisy for a high-speed connection. NOTE: This command causes the modem to take longer to disconnect even if there is no noise on the line. Another communications software application is open. Close the other communications application. Also, refer to "Installing and Loading Fax Communication Software" in Chapter 9. Modem is Connect the computer to receiving external power inadequate power. or If the computer must run from a battery pack, s Make sure the battery pack is fully charged. s Clear all power conservation selections. The wrong printer Verify that you have selected driver is selected. the correct printer driver. There is noise in Request a telephone line the telephone line. filter from your local telephone service provider. Settings on the sending and receiving modem do not match. Use the same parity, modem speed, word length, and stop bits settings on both modems. Continued 17-18 Troubleshooting

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17-18
Troubleshooting
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
Modem does
not connect at
highest speed
(continued).
There is noise on
the telephone line.
The 56K protocol of
an internal modem
will fall back to
lower speeds if the
telephone line is
too noisy for a
high-speed
connection.
Use another telephone line.
Change the Hang-up Delay S
Register: At the command line
in terminal mode, type
ATS10=150,
then press
Enter
.
NOTE:
This command causes
the modem to take longer to
disconnect even if there is no
noise on the line.
Fax transmissions
do not work.
Another
communications
software
application is
open.
Close the other
communications application.
Also, refer to “Installing and
Loading Fax Communication
Software” in Chapter 9.
Modem is
receiving
inadequate power.
Connect the computer to
external power
or
If the computer must run from
a battery pack,
■
Make sure the battery
pack is fully charged.
■
Clear all power
conservation selections.
The wrong printer
driver is selected.
Verify that you have selected
the correct printer driver.
Characters are
garbled/transfer
rates are slow.
There is noise in
the telephone line.
Request a telephone line
filter from your local
telephone service provider.
Settings on the
sending and
receiving modem
do not match.
Use the same parity, modem
speed, word length, and stop
bits settings on both
modems.
Continued