HP StorageWorks MSA 2/8 HP StorageWorks Fabric OS Procedures V3.1.x/4.1.x User - Page 106

Basic Security in FOS About Forgotten Passwords Passwords can be recovered as follows: ■ If the User, Admin, or Factory passwords are lost, but the Root password is known, follow the steps described in "Recovering a User, Admin, or Factory Password" on page 106. ■ If the Root or Boot PROM password is lost, contact Technical Support. Recovering a User, Admin, or Factory Password The User, Admin, and Factory passwords can be recovered if the Root password is known. The following procedure applies to all switch types and Fabric OS versions. 1. Open a CLI connection (serial or telnet) to the switch. If the Secure Mode of the Secure Fabric OS feature is enabled, connect to the Primary FCS switch. 2. Log in as Root. 3. Enter the command corresponding to the type of password lost: - passwd user - passwd admin - passwd factory 4. Enter the requested information at the prompts. Recovering a Forgotten Root or Boot PROM Password To recover a lost Boot PROM password, contact Technical Support. Frequently Asked Questions Q: How many characters can a password have? A: Passwords can be a minimum of 8 characters and a maximum of 40 characters. The password must contain two of the following classes: upper and lower case letters, digits, and non-alphanumeric characters. Q: Do new passwords have to be set to something different than the old password or the default password? A: Yes Q: Does the end-user have to know the old password when changing passwords using the passwd command? 106 Fabric OS Procedures Version 3.1.x/4.1.x User Guide