Lexmark X925 Lexmark Document Distributor - Page 128
The printer only returns to the home screen after attempting to execute an LDD profile, No Security
View all Lexmark X925 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 128 highlights
4 Select No Security beside Create Profiles. 5 Click Submit. 6 In LMC, perform a policy update using the procedure from "Updating policies for device groups" on page 95. The printer only returns to the home screen after attempting to execute an LDD profile If the Advanced Prompting Bundle is not installed, the printer appears to be in policy after a policy update, but the printer may only return to the home screen when you attempt to execute an LDD profile. 1 Determine whether the Advanced Prompting Bundle was installed correctly: a Type the printer IP address in the address field of your Web browser to access the printer Embedded Web Server. b Click Settings Embedded Solutions. c If the AP Bundle does not appear in the list of Installed Solutions, continue with the troubleshootingprocedure. Note: If the AP Bundle is already installed, the problem may be with the solution itself. Contact the developer of the solution for assistance. 2 Make sure the printer Access Controls are not preventing policy updates from working correctly: a Type the printer IP address in the address field of your Web browser to access the printer Embedded Web Server. b Click Settings Security Edit Security Setups Access Controls. c Select No Security beside Firmware Updates. d Click Submit. 3 In LMC, perform a policy update using the procedure from "Updating policies for device groups" on page 95. or Install the Advanced Prompting Bundle manually: a Type the printer IP address in the address field of your Web browser to access the printer Embedded Web Server. b Click Settings Embedded Solutions. c Click Install. d Click Browse. e Locate and select the file ap.fls in the folder \Lexmark\Solutions\apps\wf-ldss\firmware\ where an LDD server is installed, and then click Open. f Click Start Install. Troubleshooting 128