Testing and using Lexmark Document Distributor
solutions
...........................................................................................
109
Using a solution from a printer
....................................................................................................................................
109
Using LDD print queues
..................................................................................................................................................
110
Using Select'N'Send
.........................................................................................................................................................
111
Using the Select'N'Send GUI
.....................................................................................................................................................
111
Using Select'N'Send from the command line
.....................................................................................................................
113
Scheduling a script task
..................................................................................................................................................
113
Working with forms
.......................................................................
115
Uploading formsets to the LDD system
....................................................................................................................
115
Removing formsets
..........................................................................................................................................................
115
Creating forms printers
...................................................................................................................................................
116
Creating input queues for forms printers
.................................................................................................................
118
Providing load balancing and failover for forms merge jobs using OM Plus
..............................................
119
Providing failover for forms merge jobs using printer pooling
.......................................................................
119
Troubleshooting
.............................................................................
120
Viewing logs
........................................................................................................................................................................
120
Viewing installation logs
............................................................................................................................................................
120
Viewing the server log
................................................................................................................................................................
120
Viewing the Embedded Solutions Diagnostic Log
...........................................................................................................
121
Solving problems with LMC
..........................................................................................................................................
121
The browser displays a 5xx error when accessing LMC
..................................................................................................
121
LMC responds very slowly
.........................................................................................................................................................
122
LMC does not finish loading or data is missing
.................................................................................................................
122
An error occurs when attempting to upload a formset
..................................................................................................
122
Reports are not displayed when run
......................................................................................................................................
122
The Solutions tab and the eSF Configuration task for device groups do not function
.......................................
122
Solving problems with discovery
................................................................................................................................
123
Discovery and policy updates run slowly
............................................................................................................................
123
Discoveries frequently time out
..............................................................................................................................................
123
Some printers on the network cannot be discovered
.....................................................................................................
123
Solving server and printer problems
.........................................................................................................................
124
One or more servers cannot be brought online
................................................................................................................
124
One or more servers cannot be set offline
..........................................................................................................................
124
“Error importing license” message encountered when adding a license
................................................................
124
The printer control panel displays "The LDSS Server is unavailable"
.........................................................................
125
The server log contains Quartz errors
...................................................................................................................................
126
Kerberos authentication is not working
...............................................................................................................................
126
Contents
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