Lexmark X925 Lexmark Document Distributor - Page 130
Jobs are not sent to the LDD system when using LDD printers, Select'N'Send cannot send files to LDD
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To configure or add a Lexmark Document Server port in an existing print queue when User Account Control is enabled: 1 In the Printers folder, right-click the print queue. 2 Click Run as administrator Properties. 3 Click Continue. 4 Click the Ports tab. 5 Click Configure Port to configure an existing port, or click Add to add a new port. Jobs are not sent to the LDD system when using LDD printers 1 Make sure you have created a new printer Lexmark Document Server Port and assigned a print queue using an existing print driver to that port. For more information, see "Adding LDD printers on a client workstation or print server" on page 105. 2 Make sure you have a license installed for software clients: a From the System tab in LMC, select Licenses. b Make sure one of the listed licenses applies to clients and is not expired. For more information, see "Activating LDD licenses" on page 22. 3 Make sure a solution has been properly deployed to a software client group containing the software client. For more information, see "Assigning solutions to a software client group" on page 102. 4 Run Windows Update to make sure the latest updates for the .NET framework are installed. 5 Check your proxy, firewall, and other network settings on the client computer to make sure communication is allowed with the LDD load balancer. Select'N'Send cannot send files to LDD 1 Make sure you have a license installed for software clients: a From the System tab in LMC, select Licenses. b Make sure one of the listed licenses applies to clients and is not expired. For more information, see "Activating LDD licenses" on page 22. 2 Make sure a solution has been properly deployed to a software client group containing the software client. For more information, see "Assigning solutions to a software client group" on page 102. 3 Check your proxy, firewall, and other network settings on the client computer to make sure communication is allowed with the LDD load balancer. Solutions are receiving inaccurate page counts in jobs sent from an LDD printer Try one or more of the following: • Make sure jobs are not sent until they are finished spooling: 1 From the Printers control panel in Windows, right-click the LDD printer, and then click Properties. 2 Click the Advanced tab. Troubleshooting 130