Dell C5765DN Dell Color Laser Multifunction Printer User's Guide
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- Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 1
Dell™ C5765dn Color Laser Multifunction Printer User's Guide Regulatory Model: C5765dn - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 2
other countries; EtherTalk, Macintosh, and Mac OS are trademarks of Apple Inc., registered Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. The printer software uses some of the codes defined by the Independent JPEG Group. WSD stands for Web Services - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 3
...16 Types of Manuals...17 Using This Guide ...18 Organization of This Guide...18 Conventions...20 Technical Support ...21 Dell™ Technical Support Policy...21 Warranty and Return Policy...21 Contacting Dell...21 About License ...22 RSA BSAFE ...22 Heimdal...22 JPEG Code ...22 Libcurl - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 4
60 2 Sided Copying (Making 2 Sided Copies 61 Black & White / Color (Selecting the Color for Copying 62 Lighten/Darken (Adjusting the Copy Density 86 Original Size (Specifying the Scan Size for the Document 88 Mixed Size Originals (Scanning Different Size Documents Simultaneously 89 Edge - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 5
(Specifying Finishing Options 109 ID Card Copy (Copying Both Sides of an ID Card 111 Job Assembly ...113 Build Job (Processing Documents Scanned with Different Settings as One Job 113 Sample Job (Checking the Finished Output of the Copy 117 Combine Original Sets (Adding Originals 118 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 6
Print (Text and Photos)...165 Overview of Media Print ...166 Supported Media and File Formats 167 Notes and Restrictions on Media Print 167 Private Charge Print ...190 Public Folder...192 Undelivered Faxes...193 Printing Pending Jobs ...195 Handling Error Terminations ...196 11 Computer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 7
Consumables...218 Replacing Toner Cartridges ...219 Replacing Waste Toner Container 221 Replacing Drum Cartridges C, M, Y, or K 223 Replacing Staple Cartridge (for Finisher-AB1 227 Replacing Fusing Unit ...228 Replacing Transfer Belt Unit ...230 Replacing Transfer Roller ...234 Replacing - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 8
Mode 280 Step 2 Entering the System Administrator User ID and Passcode 280 Step 3 Selecting [ Service Settings...316 Copy Tab - Features Allocation...316 Preset Buttons ...317 Copy Defaults...317 Copy Control...321 Original Size Defaults ...322 Reduce/Enlarge Presets ...323 Custom Colors - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 9
Settings ...347 Scan Service Settings...352 First Tab ...352 Scan Defaults...353 Scan to PC Defaults ...355 Original Size Defaults ...355 Output Size Defaults ...356 Reduce/Enlarge Presets ...356 Other Settings ...356 Fax Service Settings ...359 Screen Defaults...359 Fax Defaults ...360 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 10
407 Authentication...408 Job Status Default ...415 Overwrite Hard Disk...415 16 Dell Printer Configuration Web Tool Settings 417 Installation of Dell Printer Configuration Web Tool 418 Preparations ...418 Configuration on the Machine ...419 Starting Dell Printer Configuration Web Tool 420 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 11
E-mail Environment 448 Dell Printer Configuration Web Tool Setting Items 450 19 Scanner Environment Settings ...451 Scan Service Overview ...452 Configuration of Store to Folder...453 Step 1 Enabling Configuration on Sender and Recipient 473 Configuration of PDF/XPS Signature 475 11 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 12
Type 505 Step 2 Registering User Information 505 User Authentication Operations ...507 Authenticating Login Users ...507 Changing Passcode...508 22 Problem Solving...509 Troubleshooting...510 Machine Trouble ...511 Image Quality Trouble ...516 Trouble during Copying ...521 Unable to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 13
EtherTalk...544 Dell Printer Configuration Web Tool Problems 545 E-mail Features Problems ...546 Internet/Intranet Connection Problems 547 IPv4 and IPv6 Connection Problems 548 Media Print - Text Trouble ...551 Media Print - Photos Trouble ...552 Status Code ...553 Other Errors ...616 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 14
About My Forms ...658 Setup ...659 Creating Folders on the Machine 659 Storing Files in a Folder on the Machine 659 Using My Forms ...660 Printing Forms from the Folders on the Machine 660 Problem Solving...661 Troubleshooting ...661 View Detailed Information...661 Notes and Restrictions - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 15
1 Before Using the Machine This chapter describes how to use this guide, as well as legal notice you should read before using the machine. • Preface ...16 • Types of Manuals ...17 • Using This Guide...18 • Technical Support ...21 • About License...22 • Legal Notice ...28 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 16
you for selecting the Dell C5765dn Color Laser Multifunction Printer (hereafter referred to as "the machine"). This guide is written for users who are new to the machine and provides information on copying, printing, scanning, and faxing operations, as well as troubleshooting, daily maintenance, and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 17
the machine. Accompanying Manuals PostScript User Guide (PDF) The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript printer. This guide is included in the "PostScript Driver Library" CD-ROM. Driver CD Kit Documentation (HTML) The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 18
as troubleshooting, daily maintenance, and precautions users should take when operating the machine. Organization of This Guide This guide consists computer, such as printing documents, importing scanned files, using Direct Fax, and operating Dell Printer Configuration Web Tool. 12 Paper and Other - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 19
Web Tool. 17 Printer Environment Settings Describes the settings to use the Print feature on the machine. 18 E-mail Environment Settings Describes the settings to use various services via e-mail on the machine. 19 Scanner Environment Settings Describes the settings to use the Scan services on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 20
procedures in this guide may vary depending on the driver and utility software being used due to the upgrades. • In this guide, "Computer" refers then click [For Files or Folders] to search for files and folders. • Orientation of documents or paper is described in this guide as follows: , ,Long Edge - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 21
& Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus). Online Services You can learn about Dell products and services at dell.com. You can access Dell Support through dell.com/support. The Dell C5765dn Color Laser Multifunction Printer with High Capacity Feeder is Blue - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 22
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED POSSIBILITY OF SUCH DAMAGE. JPEG Code Our printer software uses some of the codes defined by the Independent JPEG Group. 22 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 23
the copyright holder. FreeBSD This product contains the part of FreeBSD codes. The FreeBSD Copyright Copyright 1994-2006 The FreeBSD Project. All DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 24
1 Before Using the Machine OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 26
that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions permission or any other legal details, please contact Office of Technology Transfer Carnegie Mellon University 5000 Forbes Avenue Pittsburgh, PA 15213-3890 ( - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 27
About L icense [email protected] 4. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/computing/)." CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 28
1 Before Using the Machine Legal Notice Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • Currency • Banknotes and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 29
2 Product Overview This chapter describes the basic information of the machine, such as machine components, how to switch the machine on and off, and how to use the touch screen. • Machine Components...30 • Power Source...34 • Ground Fault Interrupter...37 • Power Saver Mode...38 • Control Panel - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 30
cover to replace the consumables or clear paper jams. 3 Waste toner container Collects waste toner. 4 Inner cover Open this cover to replace the Toner cartridges Contains Black (K), Cyan (C), Magenta (M), and Yellow (Y) toner (image forming powder). 10 Drum cartridges Contains Black - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 31
on paper. Do not touch this unit as it is extremely hot. Transfers toner from the drum to the paper. Used for printing on envelopes. Switches the main power on/off of the machine. Always follow the instructions by the system administrator. Note • Always switch the power off before switching - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 32
are delivered here. 1 2 3 4 5 9 8 76 No. Component 1 Ethernet connector 2 EP port 3 USB connector (device) 4 USB connector (host) 5 Fax kit (optional) 6 Test button 7 RESET button 8 Power connector for the machine 9 Power connector for the optional Finisher-AB1 Function Connects to a network - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 33
. Rotate this knob to clear paper jams. Use these guides to align the edges of documents. Load documents here. Scanned documents are delivered here. Prevents outputs from falling off. Scans a loaded document. Note • In this guide, "document feeder" means the Duplex Automatic Document Feeder. 33 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 34
main power may erase the data in the memory when using the Fax service. Switching the Main Power On The following describes how to switch the main Mode" (P.38). Note • If the power is switched off, all the services of the machine will stop. When using the machine throughout the day for jobs - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 35
power is switched on. - The button is set on and is in the depressed position. Reset Button Switching the Power Off The following printed - While a job is being copied - While a job is being scanned • When switching the power off, wait 5 seconds after outputs have been delivered - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 36
2 Product Overview Switching the Main Power Off The following describes how to switch the main power off. Note • Do not switch the main power off when a screen is displayed on the touch screen or while the button is blinking. Switching off the main power under such circumstances - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 37
. If you have any problems with the ground fault interrupter, contact Customer Support at dell.com/contactdell. The following power switch to the [ ] position to switch the main power off. 4 Press the button. The button will be depressed even after the pushing force is released. 5 Press - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 38
2 Product Overview Power Saver Mode The machine is installed with the Power Saver feature that will automatically reduce power consumption of the machine if no copy or print data is received for a certain duration. The Power Saver feature has two modes: Low Power mode and Sleep mode. The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 39
button • Receiving a job • Selecting [Apply] in Dell Printer Configuration Web Tool • Setting a document in the document feeder • Opening the document cover When the following device is connected to the machine and a user - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 40
indicator lights up when a problem other than a system error occurs with the machine, including paper jams and running out of paper or toner. If the indicator blinks, contact Customer Support at dell.com/contactdell. If the indicator lights up, refer to "Machine Trouble" (P.511). 40 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 41
, you can assign [Language] or any service displayed on the [Home] screen. "Review" is assigned to this button by default. On the [Review] screen, you can check a list of the status of Copy, Fax, and Scan services whose settings have been changed from the defaults. You can also check the details of - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 42
1 to Custom 3. By assigning frequently-used services to the Custom buttons, you can switch to the services without returning to the [Home] screen. Note • By default, "Copy" is assigned to , and "Review" is assigned to . No service is assigned to . Customizing the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 43
to display the User ID entry screen for service. Copy You can set the features for the Copy service. For more information, refer to "Copy" (P.49). Fax You can set the features for the Fax service. For more information, refer to "Fax" (P.123). E-mail You can scan documents and send the scanned - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 44
refer to "Media Print - Photos" (P.173). Job Flow Sheets You can scan documents using a job flow sheet. Job Flow Sheets is a service that allows you to set a flow of transfer settings of scan data for the efficient routine transfer. For more information, refer to "Job Flow Sheets" (P.145). 44 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 45
setting here will be reset when the power is use Dell Printer Configuration • Under [Default Language] in the Printer] is displayed. Note • You can assign this button when [Printer Lockout] is set to [On] under [Tools] > [Common Service Settings] > [Machine Clock / Timers] and the [Allow User - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 46
2 Product Overview Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Entering alphabets and numerals Entering symbols Entering a space Deleting - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 47
of output paper exceeds the output tray capacity, to prevent paper jams, the following error message is displayed, and the machine stops outputting paper. Removing the output paper clears the error message, and the machine resumes outputting paper automatically. Note • The output tray capacity is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 48
2 Product Overview 48 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 49
3 Copy This chapter describes the basic operation and features for the Copy service. • Copying Procedure...50 • Operations during Copying 56 • Simple Copy...59 • Copy...64 • Image Quality ...76 • Layout Adjustment...83 • Output Format ...99 • Job Assembly ...113 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 50
sheet • Bound documents, such as books Document Feeder The document feeder supports single and multiple sheet documents with sizes from 125 x 85 mm (Standard standard document size, refer to "Original Size (Specifying the Scan Size for the Document)" (P.88). The standard document sizes that - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 51
document again. 3 Adjust the document guides to match the size of the document 4 Pull out the document stopper. Document Glass The document glass supports a single sheet, a book, or other similar documents with size, refer to "Original Size (Specifying the Scan Size for the Document)" (P.88). The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 52
displayed in the message field. Step 2 Selecting Features The following two services are available to copy documents. Simple Copy Allows you to only or Accounting feature is enabled, a user ID and passcode may be required. Ask your system administrator for the user ID and passcode. 1 Press the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 53
3 If the previous settings still remain, press the button. 4 Select each tab, and configure features as necessary. Copying Procedure button The following shows the reference section for each tab. "Copy" (P.64) "Image Quality" (P.76) "Layout Adjustment" (P.83) "Output - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 54
occurs, an error message appears on the touch screen. Solve the problem according to the message. • You can set the next job during copying. If you have more documents If you have more documents to copy, select [Next Original] on the touch screen while the current document is being scanned. This - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 55
5 When all documents have been scanned, select [Last Original]. Copying Procedure Step 5 Confirming the Copy Job in Job Status If copies are not output after you start the copy job, the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 56
3 Copy Operations during Copying This section describes available operations during copying. The following shows the reference section for each operation. Stopping the Copy Job...56 Changing the Number of Copies 57 Interrupting the Copy Job ...58 Stopping the Copy Job To cancel a copy job in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 57
the next screen. 3 Select [Delete]. Operations during Copying 4 Select [Delete]. Changing the Number of Copies To change the number of copy sets during scanning or copying, use the following procedure. 1 Press either the button on the control panel or [Delete] on the touch screen. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 58
have the machine process another job. Note • Press the button only after all the documents have been scanned. The machine does not accept another job while it is scanning the documents, or when [Next Original] has been selected. 1 Press the button. The button - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 59
Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Simple Copy] 60 2 Sided Copying (Making 2 Sided Copies 61 Black & White / Color (Selecting the Color for Copying 62 Lighten/Darken (Adjusting the Copy Density 62 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 60
3 Copy 2 Select a paper tray to be used. Auto Select Automatically determines the tray holding the appropriate paper, based on the document size and the specified copy ratio. Note • This cannot be selected together with [Auto %] under [Reduce / Enlarge]. Tray 1, and Trays 2 to 4 (optional) - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 61
2 Select a copy ratio. Simple Copy 100% Copies at the same image size as the original document. Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper. Note • This cannot be - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 62
for Copying) This feature allows you to select a color mode. 1 Select [Black & White] or [Color]. Black & White Copies in black and white regardless of the colors in the original document. Color Copies in full color. Note • Some colors may be restricted and may not be used for printing the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 63
1 Select [2 Pages per Side]. Simple Copy Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 64
Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Copy] screen. The 64 Paper Supply (Selecting the Paper for Copying 67 Output Color (Selecting the Color for Copying 70 2 Sided Copying (Making 2 Sided Copies - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 65
Copy Note • This cannot be selected together with [Auto Select] under [Paper Supply]. Ratios (3rd to 4th buttons on the screen) Displays preset copy ratios. You can change the copy ratio associated with each button. For information on the settings, refer to "Reduce/Enlarge - Button 3 - 4" (P. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 66
3 Copy Preset % Select a copy ratio from the following options. • 100% Copies at the same image size as the original document. • Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 67
Copy • Fit Image to Paper Size X-Y% Automatically determines the reduction/enlargement ratios for the width and length so that the document image fits in the paper, and then slightly reduces the ratios so that the complete image is copied onto the paper. • Width: XX% Length: XX% Allows you to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 68
Screen" (P.69). Note • Trays 2, 3, and 4 are optional. % Full Displays the remaining amounts of paper loaded in trays. Size Displays paper sizes. Type Displays paper types. Color Displays paper colors. For information on how to set [Paper Color], refer to "Paper Tray Attributes" (P.301). 68 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 69
Copy Size Detection Displays how the machine detects a paper size. For information on how to set [Size Detection], refer to "Paper Size Settings" (P.309). [Tray 5] Screen Set the paper loaded in Tray 5. For information on paper that can be loaded in Tray 5, refer to "Print Media Guidelines" (P. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 70
for the machine to recognize color. For more information, refer to "Output Color Recognition" (P.304). Color Copies in full color. Black & White Copies in black and white regardless of the colors in the original document. Dual Color Copies color documents using two colors. You can change the two - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 71
copies in full color if the original document is colored, or in single color (black) if the document is black-and white. Color Copies in full color using all the four colors of toner: yellow, magenta, cyan, and black. Black & White Copies in black and white regardless of the colors in the original - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 72
screen allows you to select one or more colors from your document to define them as source colors. 1 Select [Dual Color]. 2 Select [Source Color]. 3 Select [Other than Black] or [Color]. Other than Black The colors other than black will be the source colors. Color Allows you to select one or more - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 73
Copy 2 Select [Target Area Color]. 3 Select any color. [Non-target Area Color] Screen This screen allows you to select the color to be used in place of the colors other than the selected source colors. You can select one color from seven preset and six custom options. For information on how to set - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 74
from six preset and six custom options for [Single Color]. For information on how to set custom colors, refer to "Custom Colors" (P.323). 1 Select [Single Color]. 2 Select [Color]. 3 Select any color. 2 Sided Copying (Making 2 Sided Copies) This feature is the same as [2 Sided Copying] on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 75
Copy Lighten/Darken (Adjusting the Copy Density) This feature allows you to select a copy-density level from seven levels. Note • [Lighten / Darken] on the [Copy], [Image Quality] and [Simple Copy] screens is the same. 1 Use [ ] and [ ] to select from seven density levels. 75 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 76
/Sharpness/Saturation of Images 78 Image Enhancement (Erasing the Background Color of Documents/Adjusting Contrast) ..78 Color Effects (Selecting an Image Quality 79 Color Balance (Adjusting Color Balance 80 Color Shift (Adjusting the Color Tone 82 1 Select [Copy] on the [Home] screen. 2 Select - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 77
option when the document contains printed photos, such as a brochure. • Photograph Select this option when the document contains pasted photos Select this option when the document is a copy or print made with a color copying machine such as this machine. This option prevents the copy from being - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 78
same as [Lighten / Darken] on the [Copy] screen. • If [Lighten / Darken], [Sharpness], or [Saturation] is set concurrently with [Color Effects], the setting made in [Color Effects] will be cleared. 1 Select [Image Options]. 2 Adjust any option. Lighten / Darken Allows you to select from seven - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 79
Scans document backgrounds with no filtering. • Auto Suppression When [Output Color] is set to [Black & White], the background of a document printed on colored paper, such as newspaper, will be suppressed. When [Output Color] is set to [Color], [Dual Color], or [Single Color], the color element - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 80
], [Color Shift], and [Color Balance] settings at their defaults. Lively Reproduces fresher, livelier images with increased color saturation. Color Balance (Adjusting Color Balance) This feature allows you to adjust the color balance of the four CMYK toner colors (cyan, magenta, yellow and black). - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 81
to "0" for the four toner colors: yellow, magenta, cyan, and black. Basic Color Allows you to adjust the density level for each toner color: yellow, magenta, cyan, and black. Advanced Color Allows you to adjust the density level for each toner color (yellow, magenta, cyan, black) which is divided - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 82
appears more reddish, and the red color appears more yellowish. Note • Ensure that [Output Color] is set to [Color] on the [Copy] screen. [Color Shift] is not available when [Output Color] is set to [Black & White]. • If [Color Shift] is set concurrently with [Color Effects], the setting made in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 83
onto Separate Sheets 85 2 Sided Book Copying (Making 2 Sided Copies of Facing Pages 86 Original Size (Specifying the Scan Size for the Document 88 Mixed Size Originals (Scanning Different Size Documents Simultaneously 89 Edge Erase (Erasing Edges and Margin Shadows of the Document 90 Image - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 84
3 Copy 2 Sided Copying (Making 2 Sided Copies) This feature allows you to make copies of 1-sided and 2-sided documents on one side or both sides of paper. 1 Select [2 Sided Copying]. 2 Select any option. 1J1 Sided Makes a copy of a 1-sided document on one side of paper. 1J2 Sided Makes a copy of a - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 85
L ayout Adjustment Copies This option is displayed when you select [1J2 Sided] or [2J2 Sided]. • Head to Head Select this option when you want the orientation of the front and back sides of the copy to be the same as that of the document. • Head to Toe Select this option when you want the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 86
3 Copy Left Page then Right Copies the left page and then the right page of facing pages. Right Page then Left Copies the right page and then the left page of facing pages. Top Page then Bottom Copies the top page and then the bottom page of facing pages. Both Pages Copies both pages in page - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 87
2 Select any option. Off Disables this feature. Left Page then Right Scans the left page and then the right page of facing pages, to make 2-sided copies. page of facing pages, to make 2-sided copies. Top Page then Bottom Scans the top page and then the bottom page of facing pages, to make - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 88
Top Page] / [Bottom Page] You can select these options when [Top Page then Bottom] is selected. Original Size (Specifying the Scan Size for the Document) This feature allows you to specify the scan size for a document. Use this feature when a document is a non-standard size, or when you want to copy - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 89
. You can change the sizes displayed on the screen. For information on the settings, refer to "Original Size Defaults" (P.355). Variable Size Enter the desired scan size when scanning a non-standard size document or when making copies at a size different from the original document size. You can - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 90
you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows. The Edge Erase feature allows you to erase such shadows. Note • For 2-sided originals, the same edge erase amounts are set for the front - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 91
1 Select [Edge Erase]. 2 Select any option. L ayout Adjustment Normal The edge width to erase is set to 2 mm for the top and bottom, and left and right edges. All Edges Erases the shadows of the four edges of a document, as well as the shadow in the center of the document if it is a bound document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 92
3 Copy Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly. • - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 93
L ayout Adjustment Margin Shift Allows you to specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. • Side 1 Displays the [Image Shift - Side 1] screen. Refer to "[Image Shift - Side 1] Screen" (P.93). • Side 2 Displays the [Image - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 94
3 Copy Corner Shift Shifts document images so that they are placed at an edge or corner of paper. You can select from 8 shift directions. Specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. Margin Shift Allows you to specify the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 95
making copies. Note • When [Output Color] is set to [Black & White] or [Single Color], the black color on the document is inverted to white, and the white color to black. • When [Output Color] is set to [Color], the colors are inverted to their complementary colors. • When [Negative Image] and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 96
3 Copy 2 Select any option. Mirror Image Reverses the left and right sides of the document image. Negative Image Creates a negative image of the document. Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 97
L ayout Adjustment Image Rotation (Changing the Orientation of Images) If the orientation of the paper currently loaded in the tray differs from that of the document loaded, the machine automatically rotates the document image so that the orientation of the image matches that of the paper. You can - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 98
3 Copy Staple Position This option is displayed when the finisher is installed. If documents are of mixed orientations, the images will be rotated to match the stapling edge specified in the settings of the Staple feature. Portrait Original - Left Edge If documents are of mixed orientations, the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 99
Output Format Output Format This section describes the features you can select on the [Output Format] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies 99 Booklet Creation (Creating a Booklet 99 Covers (Attaching Covers to Copies 102 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 100
3 Copy • If [Auto Select] is selected in [Paper Supply], a tray specified in [Auto Paper Off] is automatically selected. Change the setting if necessary. For information on [Auto Paper Off], refer to "Copy Control" (P.321). 1 Specify the orientation of the document in [Original Orientation] on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 101
Output Format • Last Page on Back Cover Select this check box to copy the image of the last document page onto the last page of the copy sheets as a back cover. When you use [Divide Output] to divide a booklet into subsets, the image of the last document page will be copied onto the last page of - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 102
(such as colored paper and heavyweight paper) as the front and back covers of copies. Note • When you select this feature, if the number of pages scanned by the machine exceeds the maximum, the machine will not print the already-scanned data. In that case, follow the instructions of the message - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 103
Output Format • Print on Side 2 The first page of the document is copied on the back side of the back cover. • Print on Both The first and second pages of the document are copied on the front and back sides of the back cover. Paper Supply Displays the [Covers - Paper Supply] screen. Select a tray - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 104
3 Copy 2 Select any option. Off Disables this feature. 2 Pages Copies two document pages onto one side of a single sheet of paper. 4 Pages Copies four document pages onto one side of a single sheet of paper. 8 Pages Copies eight document pages onto one side of a single sheet of paper. Reading - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 105
1 Select [Poster]. 2 Select any option. Output Format Off No enlarged copies are made. Output Size Allows you to select the paper size. Enlargement % Refer to "When [Enlargement %] is Selected" (P.105). Paper Supply Displays the [Paper Supply] screen. Select the paper tray to be used. Note • - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 106
3 Copy Repeat Image (Making Multiple Copies on One Sheet) This feature allows you to copy a document image on one sheet of paper repeatedly for a specified number of times. When [Reduce / Enlarge] is set to [Auto %], the repeated copies of the image are reduced to fit on the selected paper. You - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 107
insert blank separators between output transparency sheets. At the same time, you can make copies for handouts. Note • Using transparency sheets for color (with white border) may cause a malfunction or paper jam. • When loading A4 size transparencies on Tray 5 (Bypass), we recommend that you load - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 108
3 Copy • Load transparency sheets in a tray in the same orientation as the paper to be used for handouts and separators. 1 Select [Transparency Options]. 2 Select any option. Off Does not insert separators. Blank Transparency Separators Inserts a separator each time a transparency is copied. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 109
allows you to select finishing options. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. If the finisher is installed, each set of copies can be stapled, and then output. 1 Select [Copy Output]. 2 Select - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 110
offset function is for slightly offsetting and outputting each paper stack to allow you to distinguish the separations. You can select from [System Default], [No Offset], [Offset per Set], [Offset per Job], [Offset Every N Pages], and [Offset Every N Sets]. Note • If you select [System - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 111
the document feeder, outputs are stapled only when all the documents match the document guides. For information on how to copy different sized documents simultaneously, refer to "Mixed Size Originals (Scanning Different Size Documents Simultaneously)" (P.89). ID Card Copy (Copying Both Sides of an - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 112
3 Copy • When the reduced size is specified to copy an ID card, the machine may copy the ID card in a different orientation from the original orientation depending on the magnification ratio specified. For information on the copy magnification ratio for ID Card Copy, refer to "ID Card Copy - Reduce - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 113
the features you can select on the [Job Assembly] screen. The following shows the reference section for each feature. Build Job (Processing Documents Scanned with Different Settings as One Job 113 Sample Job (Checking the Finished Output of the Copy 117 Combine Original Sets (Adding Originals 118 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 114
on which you can change the settings for the next document. After changing the settings, press the button on the control panel to start scanning of the document. To return to the previous screen, press the < # > button. When using a stored program for Build Job While the machine makes - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 115
have another document. This button is always selected when you use the Build Job feature. Start After loading the next document, select this button to scan the next document. Note • You can also press the button on the control panel to perform the same operation. Sample Job When making - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 116
3 Copy [Build Job - Chapter Start] Screen This screen allows you to set the chapter start. 1 Select any option. Off The next stack of documents is copied after the previous stack. On The next stack of documents is copied from Side 1 of a new sheet of paper. Pages per Side - New Page When [Pages - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 117
Job Assembly When [Pages per Side] is set, the number of pages (2 pages, 4 pages, or 8 pages) that you selected to copy onto one side of a single sheet, starting from the first page of the loaded documents, are copied onto the front page of a separator. When you load a single sheet document, the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 118
to be loaded into the document feeder at one time, or when you scan each document page using the document glass and have the machine process the pages feature, [Next Original] is always selected on the screen during scanning documents with the document feeder or the document glass. If [Copy Output] - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 119
Job Assembly When all documents have been scanned, select [Last Original]. Note • After the first original set is copied, the machine automatically outputs the data remained if the machine is left unused for - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 120
press the or button on the control panel to perform the same operation. Last Original Select this button to end scanning documents. Next Original Select this button when you have more documents to copy. This button is always selected when the Combine Original Sets feature - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 121
Job Assembly Delete Outside / Delete Inside (Deleting Outside or Inside of the Selected Area) This feature allows you specify the areas to be deleted from a document image. Up to three areas can be specified. 1 Select [Delete Outside / Delete Inside]. 2 Select any option. Off No area is deleted. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 122
3 Copy Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly. • - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 123
4 Fax This chapter describes the basic operations and features for the Fax services. Note • An optional component is required to use this feature. For more information, contact customer support. • Fax Procedure ...124 • Operations during Faxing 130 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 124
Glass • Single sheet • Bound documents, such as books Document Feeder The document feeder supports single and multiple sheet documents with sizes from 125 x 85 mm (Standard size: A5 38 - 49 gsm cannot be scanned 2 sided. 1 Remove any paper clips and staples before loading the document. 124 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 125
glass. Load the document again. 3 Adjust the document guides to match the size of the document loaded. Fax Procedure Confirmation indicator 4 Open the document stopper. Document Glass The document glass supports a single sheet, a book, or other similar documents with a size from - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 126
on the document glass in portrait orientation, the scanned image is transmitted with 180 degrees rotated. 3 Step 2 Selecting Features The following two services are available to send faxes. Simple Fax , a user ID and passcode may be required. Ask your system administrator for the user ID and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 127
group dial number. The following shows input methods supported by each method. Phone Number Address Number (Speed Send with Broadcast Send, Relay Broadcast, Remote Folder, and Delay Start when prior to the specified to send to the same address from different users, then Batch Send is not possible. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 128
occurs, an error message appears on the touch screen. Solve the problem according to the message. button If you have more documents If you have more documents to fax, select [Next Original] on the touch screen while the current document is being scanned. This allows you to send the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 129
status. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. • From the drop-down menu, you can select [Scan & Fax Jobs] and display the desired job. button If undelivered faxes exist You can confirm undelivered faxes on the [Job Status] screen or - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 130
during faxing. The following shows the reference section for each operation. Stopping the Fax Job ...130 Changing the Scan Settings ...131 Stopping the Fax Job To cancel scanning a fax document, use the following procedure. 1 Press either the button on the control panel or [Delete] on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 131
[ ] to move to the next screen. 3 Select [Delete]. Operations during Faxing 4 Select [Delete]. Changing the Scan Settings You can change the scan settings while scanning a document. 1 Select [Next Original]. 2 Select [Change Settings]. 3 Set [Resolution], [Original Size], and the density. 131 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 132
4 Fax 4 Select [Save]. 5 Press the button. 132 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 133
5 Scan This chapter describes the basic operations and features for the Scan services. To use the Scan services, network settings are required. For information on the network settings, refer to "Scanner Environment Settings" (P.451). • Scanning Procedure ...134 • Operations during Scanning 141 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 134
Step 5 Saving the Scanned Data 140 Step 1 Loading Documents The following two methods are available to load documents: Document Feeder • Single sheet • Multiple sheets Document Glass • Single sheet • Bound documents, such as books Document Feeder The document feeder supports single and multiple - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 135
on the document glass. Load the document again. 3 Adjust the document guides to match the size of the document loaded. Scanning Procedure Confirmation indicator 4 Open the document stopper. Document Glass The document glass supports a single sheet, a book, or other similar documents with a size - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 136
the user ID and passcode. • To use the Scan services, network settings are required. For information on the network settings, refer to "Scanner Environment Settings" (P.451). E-mail Scans a document and sends the scanned data as an e-mail attachment after converting the data to TIFF, JPEG, PDF, or - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 137
for each Scan service. Scan Service File Format can be Selected When File Format PDF XPS*1 TIFF JPEG E-mail Using the control panel when scanning O*2 O O O Scan to PC O*2 O O O Store to USB O*2 O O O Store & Send Link O*2 O O O Store to Folder Using Dell Printer Configuration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 138
, do not hold down the document while it is being conveyed. • If a problem occurs, an error message appears on the touch screen. Solve the problem according to the message. • You can set the next job during scanning. If you have more documents button If you have more documents to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 139
operation is performed for a certain period of time, the machine automatically assumes that there are no more documents. • You can change the scan settings of the next document by selecting [Change Settings] that is displayed after selecting [Next Original]. 3 Load the next document. 4 Press - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 140
methods to import the file stored in a folder of the machine to your computer: Import using an application Use Network Scanner Driver. Import using Stored File Manager 3 Use Stored File Manager 3. Import using Dell Printer Configuration Web Tool Use Dell Printer Configuration Web Tool. 140 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 141
. The following shows the reference section for each operation. Stopping the Scan Job...141 Previewing the Scanned Images during a Scan Job 142 Changing Scan Settings ...143 Stopping the Scan Job To cancel scanning a document, use the following procedure. 1 Press either the button on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 142
Select [Delete]. 4 Select [Delete]. Note • If you cancel the job, the scanned data stored in the folder will also be deleted. Previewing the Scanned Images during a Scan Job You can preview the scanned images while scanning the document. 1 Select [Next Original]. 2 Select [Preview] to display - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 143
, select [Close] to close the preview screen. Changing Scan Settings You can change scan settings while scanning the document. 1 Select [Next Original]. 2 Select [Change Settings]. 3 Set [Color Scanning], [Original Type], [Resolution], [Lighten / Darken], [Original Orientation], [2 Sided - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 144
5 Scan 144 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 145
operation using a job flow sheet registered on the machine. Job Flow Sheets is a service that allows you to register transfer settings of scan data, such as a transfer method and destination, to simplify data-transfer tasks. • Job Flow Procedure...146 • Selecting/Changing a Job Flow Sheet 148 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 146
scanned documents, and the other type targets files stored in folders. This section describes the first type of job flow sheets, targeting scanned Note • To create a job flow sheet, use Job Flow Editor in the Driver CD kit provided with the machine. Step 1 Opening the [Job Flow Sheets] Screen The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 147
Step 3 Confirming/Changing the Job Flow Sheet 1 To confirm the details, select [Details]. To change the settings, select [Change Settings]. For information on how to check or change job flow settings, refer to "Selecting/Changing a Job Flow Sheet" (P.148). Job Flow Procedure Step 4 Starting the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 148
Flow Sheet This section describes how to select or edit a job flow sheet created on a network computer with Job Flow Editor. Note • If characters not supported by the machine are used in the name or description of a job flow sheet, the characters will not be displayed or will be garbled on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 149
[Change Settings] Screen 1 Select [Change Settings]. Selecting/Changing a Job Flow Sheet 2 Select a group to be changed from [Group of Items]. Note • The screen on the right does not appear if only one group is registered. 3 Select the item to be changed. Note • A triangle icon appears at - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 150
the owner of job flow sheets to filter. Target Select the target of job flow sheets to filter. Note • Job flow sheets whose [Target] is [Folder] can be used only from [Send from - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 151
7 Stored Programming This chapter describes the Stored Programming service that enables you to store customized job settings. • Stored Programming Overview 152 • Registering/Deleting/Renaming Stored Programs 153 • Calling a Stored Program 159 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 152
print a Job History Report. In addition, while Build Job is running, this service can be used for the remaining document stacks. For information on Build Job, refer to "Build Job (Processing Documents Scanned with Different Settings as One Job)" (P.113). The following shows the reference section - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 153
Registering/Deleting/Renaming Stored Programs Registering/Deleting/Renaming Stored Programs You can register and delete stored programs on the [Stored Programming] screen. 1 Press the button. 2 Select [Setup]. 3 Select [Stored Programming]. 4 Select a feature. button Store Register - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 154
. Note • If registered settings such as tray paper size and comments, or default values in the System Settings are changed after a stored program is registered, the program's content also changes. • Services using System Settings, Job Flow Sheet, or Address Book cannot be registered. • The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 155
and [Web Applications] buttons on the [Home] screen. - The custom button to which the Job Flow Sheets service is assigned. - The Address Book for the Fax, E-mail, and Scan to PC services - Unselectable buttons - The [Language] button on the [Home] screen - The [Screen Brightness] button on the [Home - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 156
7 Stored Programming Registering Stored Programs for Build Job Up to 100 actions can be registered with one stored program for Build Job. Up to 40 stored programs can be registered in the machine. The following describes how to register actions with stored programs. 1 Select [Store Build Job]. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 157
Registering/Deleting/Renaming Stored Programs Deleting Stored Programs The following describes how to delete stored programs. 1 Select [Delete]. 2 Select the number to delete. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. 3 Select [Delete]. Delete - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 158
7 Stored Programming 3 Enter a name, and select [Save]. Assigning/Changing Icons for Stored Programs The following describes how to assign or change an icon of a stored program. You can select from 12 icons. 1 Select [Assign/Change Icon]. 2 Select the number to assign or change an icon. Note • - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 159
Calling a Stored Program Calling a Stored Program The following describes how to call a stored program. When you call a specified stored program, the last screen shown when you registered the stored program appears. 1 Press the button. 2 Select [Stored Programming]. button 3 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 160
7 Stored Programming Calling a Stored Program for Build Job You can call a stored program for Build Job on the [Copy] screen displayed while Build Job is running. 1 Select [Change Settings]. 2 Select the [Job Assembly] tab. 3 Select [Stored Programming]. 4 Select a number of a stored program - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 161
8 Web Applications This chapter describes how to operate web applications. • Web Applications Overview 162 • Accessing Web Applications 163 • Accessing Using Buttons Registered on the [Home] Screen 164 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 162
features: • Accessing web applications from the machine, and displaying the web application screen on the machine • Storing scanned documents directly in a web application folder • Printing a file directly that is stored on a remote server Note • The web applications that can be displayed - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 163
to "Server Setup" (P.377). 1 Press the button. 2 Select [Web Applications]. Note • If Auto Link has been set, the machine can access the remote service. 3 Select an access destination. button 4 Select [Open] from the pop-up menu displayed. Open Accesses the specified remote - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 164
8 Web Applications Accessing Using Buttons Registered on the [Home] Screen You can register frequently used web applications on the [Home] screen as buttons. The following describes how to access the applications by simply selecting the buttons. For information on how to register a web application - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 165
9 Media Print (Text and Photos) This chapter describes the basic procedures and features of Media Print - Text and Media Print - Photos. • Overview of Media Print ...166 • Media Print - Text...169 • Media Print - Photos ...171 • Selecting the Printing Options 173 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 166
can also be printed. You can also print scanned data stored with the Store to USB service. The installation of commercially available Memory Card For using commercially available Memory Card Reader, contact Customer Support at dell.com/contactdell. • Commercially available Memory Card Reader with - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 167
error occurs. • If the medium contains more than 900 folders, the machine may not be able to recognize the medium correctly. • If a file name contains characters that are not supported Media Print service. • Use the Media Print - Photos service with a medium inserted. Otherwise, a status code (016- - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 168
only). • When you print a PDF file using Media Print, [PDF Bridge] is selected regardless of the [Print Processing Mode] setting in [PDF Direct Print]. • You can use USB 1.1 compliant memory devices are not supported. The following USB memory devices are not supported: - A USB memory device with - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 169
machine starts retrieving files from the medium. During the retrieval, a screen appears on the control panel indicating that the files are being transferred. Note • Index numbers from 001 to 900 are automatically assigned to the files retrieved. 3 After the files are retrieved, select either - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 170
name has more than 170 characters long, the folder or file name is not displayed. • Folder names which include characters that the machine does not support may not be correctly displayed. If you specify the folders as file storage locations, an error occurs. For more information on characters that - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 171
machine starts retrieving files from the medium. During the retrieval, a screen appears on the control panel indicating that the files are being transferred. Note • Index numbers from 001 to 900 are automatically assigned to the files retrieved. 3 After the files are retrieved, select either - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 172
9 Media Print (Text and Photos) Select From List Displays the [Select From List] screen. Refer to "[Select From List] Screen" (P.172). Select Range Use [+] and [-] to specify the range of files to be printed in [First picture] and [Last picture] under [Media Print - Photos]. Note • Select [ - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 173
Print -Text] or [Media Print - Photos], and [Advanced Settings] tabs. By default, pressing the button on the control panel allows you to view a list of print sets in the range of 1 - 999, using the numeric keypad. Color, Black & White Trays 1 - 5 Note • When the desired tray is not - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 174
Settings Pages per Side Bitmap Smoothing Setting Value Specify the number of print sets in the range of 1 - 999, using the numeric keypad. Color, Black & White Auto Select, Trays 1 - 5 Note • Select [Auto Select] or the tray in which any of the following sizes of paper is loaded: A4 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 175
setting values return to the defaults if the machine is rebooted. The following setting items are restricted when you select Index Print. Setting Item Output Color Paper Supply 2 Sided Printing Staple Pages per Side Value In the Media Print - Photos mode • Color, Black & White In the Media Print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 176
9 Media Print (Text and Photos) 176 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 177
jobs. • Job Status Overview...178 • Checking Current/Pending Jobs 179 • Checking Completed Jobs 181 • Printing and Deleting Stored Jobs 182 • Printing Pending Jobs ...195 • Handling Error Terminations 196 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 178
10 Job Status Job Status Overview The Job Status feature allows you to check current, pending, and completed jobs. You can also cancel printing and print jobs that are waiting to be output or resumed. 1 Press the button. button You can operate the following on the [Job - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 179
. If you select this button, [ ] appears under the [Status] of the selected job. Delete Stops processing the job. Last Original Select this button to end scanning of documents. The job is then executed. Next Original Select this button when you have another document to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 180
10 Job Status Start Resumes the suspended job. Change Quantity Displays the [Change Quantity] screen, on which you can change the number of print sets. Enter the number using the numeric keypad. 180 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 181
Checking Completed Jobs Checking Completed Jobs This section describes how to check completed jobs. You can check whether a job has been completed successfully. Selecting a job allows you to see its details. 1 Press the button. 2 Select the [Completed Jobs] tab. Note • Select [ - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 182
Delayed Print...186 Charge Print ...187 Private Charge Print...190 Public Folder ...192 Undelivered Faxes...193 1 Press the button. Print Jobs & More] even if you select [Secure Print] on the print driver. For more information, refer to "Charge/Private Print Settings" (P.412). For - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 183
updated information. • Select [ ] to return to the previous screen or [ ] to move to the next screen. • You can enter a user ID in [Go to] using the numeric keypad to display the user ID at the top of the list. 3 Enter the passcode, and select [Confirm]. Note • If the passcode is not set - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 184
set for trial, and then print the remaining sets from the machine. For information on how to operate a Sample Set job, refer to the print driver's help. Note • When [Save as Private Charge Print Job] or [Save as Charge Print Job] is selected in [Receive Control] under [Charge / Private Print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 185
updated information. • Select [ ] to return to the previous screen or [ ] to move to the next screen. • You can enter a user ID in [Go to] using the numeric keypad to display the user ID at the top of the list. 3 Select the job to be printed or deleted. Note • You can select up - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 186
the remaining sets will automatically be output if the machine is not instructed for the period specified in [Auto Job Release]. To prevent the remaining information on how to operate a Delayed Print job, refer to the print driver's help. Note • When [Save as Private Charge Print Job] or [Save - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 187
the Delayed Print job. After printing, the job is deleted. If printed manually, the job will not be printed at the specified time. Refer to " given a Billing ID on the print driver are saved in [No User ID]. For more information on how to register user IDs on the machine, refer to "Create/View - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 188
Private Charge Print feature, the Charge Print feature can store jobs without a user ID, such as e-mail printing and print jobs sent from Dell Printer Configuration Web Tool, and can print the jobs after authenticating users. • [Charge Print] appears when [Save as Charge Print Job] is selected by - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 189
Printing and Deleting Stored Jobs Delete Deletes the Charge Print job. Refer to "When [Delete] is Selected" (P.189). Print Quantity Specify the number of print sets using the numeric keypad. Print Prints the Charge Print job. After printing, the job is deleted. Refer to "When [Print] is Selected" - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 190
Print on the print driver. The Private Charge Print feature restricts the use of the machine through either user ID authentication or card refer to "Types of Authentication" (P.481). To delete a print job instructed with an invalid user ID, display the list of print jobs after logging in as a - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 191
. To deselect all the jobs, select this button again. Delete Deletes the Private Charge Print job. Note • If jobs with the same user ID are all deleted, the user ID will be deleted. Refer to "When [Delete] is Selected" (P.191). Print Quantity Specify the number of print sets using the numeric - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 192
. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. 1 Select [Public Folder]. 2 Select the job to be printed or deleted. Note • Select [Refresh] to display the updated information. • Select [ ] to return - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 193
on the settings in the System Administration mode. • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. 1 Select [Undelivered Faxes]. 2 Select the job to be re-sent or deleted. Note • Select [Refresh] to display the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 194
10 Job Status Cancel Cancels deleting the undelivered fax job. When [Change Recipients] is Selected Specify a fax recipient for the undelivered fax job. Besides the fax recipient, the following features can be changed on the control panel: • Fax type • Starting Rate Note • If the fax recipient - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 195
Printing Pending Jobs Printing Pending Jobs After the last user operation on the control panel of the machine, a job is waiting to be printed until the period of time specified in [Auto Print] elapses, instead - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 196
code. Follow the instructions of the status code to solve the problem. If an error occurs during a print job, the machine can be configured either to pause the print job until the error is confirmed by the user, or to automatically cancel the error " (P.306). For a Scan Job A Transmission Report - - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 197
describes how to print documents, import scanned files, use Direct Fax, and operate Dell Printer Configuration Web Tool on your computer. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • The computer screen - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 198
the machine according to the settings on the machine. Sending Fax Sends a fax directly from a computer. Importing Scanned Data Imports files stored in a folder of the machine to a computer. Dell Printer Configuration Web Tool Displays the machine status and job status. The feature also allows you to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 199
12 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. • Print Media Guidelines ...200 • Loading Paper ...207 • Changing the Paper Settings 214 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 200
helps avoid printing troubles. This section describes color, use 75 gsm xerographic, grain long paper. For the best print quality in black loading instructions. Paper Excessive curl can cause paper feeding problems. Curl usually occurs after the too rough, the toner does not fuse to the paper - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 201
for laser printers. Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color 25% post-consumer waste that do not meet jams and ensures trouble-free printing. To - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 202
emissions. • Use inks that are not affected by the resin in toner or the silicone in the fusing unit. Inks that are oxidation- printed letterhead you have selected is acceptable for laser printers. Page orientation is important when printing on printer driver to avoid damaging your machine. 202 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 203
instructions on loading an envelope. When printing on envelopes: • Use only high-quality envelopes that are designed for use in laser printers. • Set the print media source to the paper tray. Set the paper type to [Envelope], and select the correct size of envelope from the printer driver the guide - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 204
many labels designed for use with laser printers. Label adhesives, face sheet (printable Set the paper type to [Label] from the printer driver. • Do not load labels together with paper in , especially when printing bar codes. • Do not use help avoid media feeding problems and uneven print quality. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 205
on top of the print media packages. Identifying Print Media and Specifications The following tables provide information on standard and optional print media. Supported Paper Sizes A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11 in.) Folio (8.5 x 13 in.) Legal (8.5 x 14 in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 206
12 Paper and Other Media Supported Paper Types Tray 1 Tray 2 to 4 Tray 5 Duplex Module Finisher - - - - Inkjet printer paper cannot be used. Inkjet printer paper cannot be used. Inkjet printer paper cannot be used. Inkjet printer paper cannot be used. Inkjet printer paper cannot be used. - - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 207
types as user-defined paper PCL print driver's screen from Dell Printer Configuration Web Tool. Adding paper When the machine runs out of paper during copying or printing, a message appears on the touch screen. Add paper according to the message instructions message instructions. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 208
that paper on top of the newly loaded paper. 2 While pinching the two paper guides, move them to the edges of the tray. 3 Before loading the paper, flex Note • When loading standard size paper in the tray, move the paper guides to the marks corresponding to the paper size. 6 Push the tray in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 209
L oading Paper Loading an Envelope in Trays 1 to 4 The following describes the procedures to load an envelope in Trays 1 to 4. 1 Raise the latch on the handle of the right hand cover to open the cover. 2 Press down the lever to set the envelope mode. Note • If you insert media other than - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 210
C5 Note • Never use envelopes with window, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. • Ensure that you load an envelope with the flap completely closed. • If envelopes are still not fed correctly, add some bending to the lead - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 211
select Tray 5 and specify the paper type on the [Paper/Output] tab of the print driver. Note • To prevent paper jams and erroneous detection of paper loaded in the tray by the may deteriorate. 4 Adjust the paper guides to align the edges of the paper loaded. 5 Instruct a copy or print job. 211 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 212
then press the cover firmly toward the machine. 4 Insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer. Orient the print side facing down and slide the envelope into the entry slot. Note • You can load envelopes up to the maximum fill line - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 213
L oading Paper Note • Never use envelopes with window, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. • Ensure that you load an envelope with the flap completely closed. • If you do not load envelopes in the Tray 5 right after they have - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 214
to "Custom Paper Name/Color" (P.301). • You user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. button 4 Select [System Settings] > [Common Service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 215
a paper tray for changing the paper type setting under [Items]. 7 Select [Change Settings]. 8 Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. 9 Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed. 10 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 216
12 Paper and Other Media 12 Select the image quality, and then select [Save]. 13 Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. 14 Select [Close] repeatedly until the [Tools] screen is displayed. 15 Select [Close]. 216 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 217
how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. • Replacing Consumables...218 • Cleaning the Machine ...240 • Executing Calibration ...248 • Adjusting Color Registration 251 • Printing a Report/List ...254 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 218
are instructed on their bodies or packages, or a precaution sheet is included in their packages. • We recommend always keeping spare consumables/periodic replacement parts in stock. • When calling customer support to order consumables/periodical replacement parts, have your Dell printer Service Tag - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 219
to Yellow Toner. "Yellow Toner [Y]" shown in the messages varies depending on the color and number of the applicable toner. *2 : toner cartridges not recommended by Dell may degrade image quality and performance. Use only toner cartridges recommended by Dell. • When the remaining amount of toner - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 220
can dirty and stain your hands. • Be careful not to spill toner when handling the toner cartridge. 5 Unpack a new toner cartridge of the desired color. 6 Shake the toner cartridge 5 to 6 times to distribute the toner evenly. Note • Do not touch the area shown in the illustration when you shake - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 221
and machine operating environment. When replacing the waste toner container, clean the laser scanners located behind the waste toner container by using the cleaning rod supplied with a new waste toner container to prevent inconsistencies in density or color in copies and prints. Note • To prevent - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 222
it. • Do not touch the shutter part as shown in the illustration. Toner can dirty and stain your hands. • Be careful not to spill toner when handling the waste toner container. 4 While holding the left side of the waste toner container, push the container in until it clicks. 5 Close the front - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 223
the following messages when a drum cartridge C, M, Y or K needs to be replaced. When the message is displayed, contact Customer Support at dell.com/contactdell. Follow the instructions described below and replace the drum cartridge. If you continue to copy or print without replacing the drum - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 224
the illustration, and pull it out from the machine. Note • Do not touch the parts as shown in the illustration. Toner can dirty and stain your hands. • Be careful not to spill toner when handling the drum cartridge. 7 Take the new drum cartridge out of the box, and insert the used drum - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 225
10 Remove the orange protective covering of the installed drum cartridge and discard it. Replacing Consumables 11 Close the inner cover. 12 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 13 Remove the cleaning rod from the backside of the front cover - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 226
13 Maintenance 14 Remove the cleaning pad by pressing the amber gold tabs between your thumb and index finger. 15 Unpack a new cleaning pad. 16 Attach the new cleaning pad to the cleaning rod. 17 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 227
Replacing Consumables Replacing Staple Cartridge (for Finisher-AB1) When the optional Finisher-AB1 is installed and the staple cartridge needs to be replaced, a message appears on the touch screen. When the message appears, load a new staple case into the staple cartridge. 1 Make sure that the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 228
13 Maintenance 6 Push the staple cartridge into the finisher until it clicks into place. 7 Close the finisher front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Fusing Unit When the fusing unit is near or reaches the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 229
Replacing Consumables 3 Raise the latch of the right hand cover and open the cover. 4 Hold the fusing unit by the grips on both sides, and remove the fusing unit from the machine. 5 Take out a new fusing unit from the box. 6 Hold the new fusing unit by the grips on both sides, and then place the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 230
Belt Kit. Replace the Transfer Belt Kit with a new one. Note • To prevent electric shock, always turn off the machine and disconnect the power cable from the grounded outlet before performing maintenance. • Ensure nothing touches or scratches the surface (black-colored film) of the transfer belt - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 231
levers of the inner cover to open it. 6 Grasp the handle on the front of the transfer belt unit. 7 Pull out the transfer belt unit until the line on the unit becomes completely visible. 8 Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine. 231 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 232
times to clean the conductivity temperature depth sensor. Note • Be careful not to touch the fusing unit. It can burn your fingers. 10 Unpack a new transfer belt unit and place the unit on a level surface. 11 Remove the protective parts shown in the illustration. 232 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 233
12 Grasp the handles on top of the transfer belt unit. Note • Do not hold the sides of the transfer belt unit. It may degrade print quality. 13 Align the arrows on the transfer belt unit with the arrows on the machine. 14 Slide the unit into the machine and stop when the visible line reaches - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 234
firmly toward the machine. • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Transfer Roller Note • To prevent electric shock, always turn off the machine and disconnect the power cable from the grounded outlet before performing - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 235
lift up the roller to remove it. 5 Grasp the levers on both sides of the new transfer roller and align the arrows on the transfer roller with the arrows inside the machine. 6 Lower the front of the transfer roller to until the roller clicks into place. 7 Close the right hand cover. Note • When - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 236
13 Maintenance Replacing Separator Rollers There are three separator rollers in the machine which need to be replaced periodically. One is in the tray and the others are inside the machine. All the separator rollers are replaced in the same way as described in this section. Replacing the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 237
6 Turn the separator roller cover to the left to open it, and then hold the cover. 7 Slide the front axle, then the rear axle of the separator roller cartridge in the holes of the tray. 8 Turn the separator roller cartridge to the left to fix it in place. 9 Turn the separator roller cover to the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 238
13 Maintenance Replacing the Separator Rollers Inside the Machine 1 Remove the tray from the machine. 2 Push the left part of the chute upper feed and pull down the unit to remove it. 3 Turn the separator roller until the roller hook is visible. Note • The roller is located approximately 165 mm - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 239
7 Align the hole of the new separator roller with the axle. Replacing Consumables 8 Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. 9 Repeat steps 7 and 8 to install the other separator roller. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 240
(ROS)) of the machine. Normally, clean the laser scanners when you replace the drum cartridges or waste toner container. However, if you have image quality problems such as white or colored stripes appear on copied or printed outputs, clean the laser scanners. Note • To prevent electric shock - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 241
outlet before performing maintenance. • Ensure nothing touches or scratches the surface (black-colored film) of the transfer belt unit. Scratches, dirt, or oil from your hands on the film of the transfer belt unit may reduce print quality. • To protect the drum cartridges from overexposure - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 242
13 Maintenance 2 Press the power switch to the [ ] position to switch the power off. 3 Raise the latch of the right hand cover and open the cover. 4 Open the front cover. 5 Rotate the lock levers of the inner cover to open it. 6 Grasp the handle on the front of the transfer belt unit. 242 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 243
until the line on the unit becomes completely visible. 8 Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine. Note • Do not hold the parts shown in the illustration. Cleaning the Machine 9 Slide - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 244
13 Maintenance 11 Align the arrows on the transfer belt unit with the arrows on the machine. 12 Slide the unit into the machine and stop when the visible line reaches the machine. 13 Lower the handles. 14 Push the front of the transfer belt unit to reinstall it in the machine until it stops - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 245
hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. • If the front cover is not closed completely, a message appears and the machine will remain paused. Cleaning the Touch Screen This section describes how - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 246
13 Maintenance Cleaning Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clear copies at all times, clean the document cover and the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 247
on plastic parts. • Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying, faxing, scanning, or printing. 1 Pull up the knob on the left cover of the document feeder, and open the cover completely. Note • When you fully - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 248
. • When the printed colors do not seem to have been corrected properly despite regular calibration, contact Customer Support at dell.com/contactdell. • Make sure that the following settings are specified under [Tools] > [Copy Service Settings] > [Copy Defaults] in the System Administration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 249
not displayed on the touch screen, press the button. • You can also access [Calibration] under [Tools] > [System Settings] > [Common Service Settings] > [Image Quality Adjustment] > [Calibration]. 2 Select [Screen Type], [Paper Supply] and [Target]. Note • [Copy Job] is selected here as - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 250
11 Copy to confirm the image quality. Note • During calibration, the machine cannot receive print jobs or faxes. • After executing the calibration, you can manually perform horizontal color calibration. For more information, refer to "Adjusting Color Registration" (P.90). 12 Select [Close]. 250 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 251
color registration automatically or manually. Note • The color registration is automatically adjusted and usually without any user the System Administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the [Home] - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 252
13 Maintenance 5 Select [ ] to display the next screen. 6 Select [Adjust Color Registration]. 7 Select [Auto Color Registration]. 8 Select [Start]. 252 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 253
Tray 5 and plain A4 size paper for this feature. 1 Repeat step 1 to 6 from the previous section. 2 Select [Side Color Registration]. 3 Insert a A4 paper into Tray 5, and press [Sample Printout]. Note • An error occurs if any paper other than A4 paper is set to Tray 5. 4 Find the values of the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 254
to "Reports" (P.305). • If you want to print [Billing Data List] or [Auditron Report (Fax Jobs)], insert a card to the machine before instructing print. 3 Select the service that you want a report or list for. button 4 Select a report or list to print, and then press the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 255
expired jobs automatically, or manually delete them. This section describes how to delete documents with an invalid User ID stored with the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Press the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 256
on Setting Restore Tool, contact Customer Support at dell.com/contactdell. The following data can be backed up on the computer: • Address Book • Folder (except for document files) • User account list • Job Flow • Stored Programming • Job log • Error log • Auditron log • Other information such - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 257
14 Machine Status This chapter describes the features for checking the machine status. • Overview of Machine Status 258 • Machine Information ...259 • Faults...273 • Supplies...274 • Billing Information ...275 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 258
print modes, and check the number of pages printed per meter or per user. You can also print various reports/lists to check the job history, settings "Machine Information" (P.259). Faults You can check the information on errors that occurred on the machine. For more information, refer to "Faults - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 259
when making inquiries about maintenance and operation. Machine Serial Number: Indicates the serial number of the machine. Service Tag / Express Code: Displays the Service Tag and the Express Code of the machine. IP Address Indicates the IP address of the machine. Machine Configuration Displays the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 260
14 Machine Status [Machine Configuration] Screen You can check the machine configuration. 1 Select [Machine Configuration]. 2 Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. [Software Version] Screen - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 261
to print from [All Jobs], [Printer & Print from Folder Jobs], [Scan & Fax Jobs], [File Transfer Jobs], or [Job Flow & File Transfer Jobs]. Selecting [Include Child Jobs . • When the power is shut off, or when a system error occurs during an activity. • Deleted documents that were waiting to be - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 262
printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. PCL Settings List Prints the settings for the PCL printer. PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF / JPEG Settings - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 263
printers using Dell Printer Configuration Web Tool. PostScript Logical Printers List Prints the list of logical printers created in PostScript. Note • You can configure the setting for PostScript logical printers using Dell Printer Prints the sample list in 256 colors that can be set with the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 264
the button. Reports You can print the Configuration Report, Scan/Fax Configuration Report, Folder Selector List, Inbound Fax Spam List, and Domain Filter List. is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. • Scan / Fax Configuration You can check - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 265
The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. • Folder Selector List You can check the settings for the Folder Sorting feature. • Inbound Fax Spam List You can check the settings for the G3-ID - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 266
Report]. 3 Press the button. Auditron Reports You can print an auditron report by each user. Note that the content on the screen differs depending on whether the Auditron mode for services is enabled or not. Note • [Auditron Reports] appears when the [Tools] button is displayed on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 267
colors that can be scanned, you can also check the limit value. [Auditron Report (Copy Jobs)] counts pages from the time at which the data is initialized. Note • [No.] displayed on the report is the User Administration Number assigned when a user . Note • When [Print Service] is set to [Disable - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 268
User Administration Number assigned when a user is registered under [Accounting] or [Authentication / Security Settings]. Automatically Printed Reports/Lists Some reports/lists related to the Fax and Scan services mails automatically, refer to "Scan File Transfer Report" (P.306). For information - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 269
. For information on setting whether to print the report automatically, refer to "Broadcast/Multi-Poll Report" (P.306). Job Flow Error Report This report notifies job flow errors. The date and time of the error occurred and the status codes are printed. You can set not to print out the Job Flow - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 270
items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. 1 Select [Retrieve Programming]. 2 Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 271
Select [Factory Defaults] or [Custom Settings]. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in memory. 3 When you select [Custom Settings], select a memory number to use. 4 Select [Save]. Password For PDF Direct Print, if a password is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 272
Status Fax Receiving Mode You can set a mode for receiving faxes. 1 Select [Fax Receiving Mode]. 2 Select a fax receiving mode. Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 273
how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, status code, and error category. The following describes how to print the error history report. 1 Press the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 274
: • Black Toner [K] • Drum Cartridge [K] • Cyan Toner [C] • Waste Toner Container • Magenta Toner [M] • Staple Cartridge • Yellow Toner [Y] • toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another Dell C5765dn Color Laser Multifunction Printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 275
total number of pages copied or printed in full color. Black Impressions Displays the total number of pages copied or printed in black and white, and pages faxed*1. Color Large Impressions Displays the total number of pages printed in large-size full color. Note • The value is fixed to 0. 275 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 276
black-and-white on the monitor are printed in color. In this case, Color Impressions is used for counting the number of prints. • *1 is applied on machines equipped with the Fax features. Only B/W and not color is supported for Faxes. User The default user ID is "admin". • The default passcode - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 277
to [Enable Accounting] in the Auditron mode. Billing Information Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed. Note • [Meter (Print Jobs)] is not displayed for the system - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 278
14 Machine Status 278 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 279
of the machine is set to the factory default (initial) settings, but you can customize Service Settings...345 • Scan Service Settings ...352 • Fax Service Settings ...359 • E-mail Service Settings...368 • Folder Service Settings ...371 • Job Flow Service Settings 372 • Media Print Service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 280
select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, then select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". • The screen may differ depending on the settings of the machine. • The button - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 281
settings and print operation control. For more information, refer to "Print Service Settings" (P.345). Scan Service Settings Allows you to configure the scan service settings such as scanner defaults and button indications. For more information, refer to "Scan Service Settings" (P.352). 281 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 282
service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.359). E-mail Service , refer to "Setup" (P.381). Accounting You can register users and configure the settings for account administration. For more information, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 283
System Settings Procedure Step 5 Setting a Feature 1 Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. 2 Select an item to set. 3 After setting the feature, select [Save]. 4 Select [Close] - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 284
Settings Common Service Settings 296) • "Printer Lockout" (P.296) • "Printer Lockout" (P.296 Tone" (P.299) • "Low Toner Alert Tone" (P.299) • Default Language" (P.300) • "Screen Brightness" (P.300) • "Reconfirm E-mail Recipient" (P.300) • "Reconfirm Fax Recipient" (P.301) • "Custom Paper Name/Color - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 285
Folder Report" (P.306) • "Broadcast/Multi-Poll Report" (P.306) • "Scan File Transfer Report" (P.306) • "2 Sided Report" (P.306) • "Activity Report - Recipient" (P.306) • "Job Flow Error Left Tray)" (P.308) • "Auto Job Promotion" (P.309) • "Default Print Paper Size" (P.309) • "Odd Page 2 Sided" (P.309 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 286
• "Reduce/Enlarge" (P.317) • "Output Color" (P.318) • "Single Color" (P.318) • "Dual Color - Source Color" (P.318) • "Dual Color - Target Area Color" (P.318) • "Dual Color - Non-target Area Color" (P.318) • "Original Type" (P.318) • "Original Type - Auto (Non-Black & White)" (P.318) • "Original Type - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 287
(P.327) • "E-mail Notification Service" (P.327) • "WSD" (P.327)*1 • "Internet Services (HTTP)" (P.327) • " Manual Configuration" (P.330) • "Manually Configured IPv6 Address" (P.330) • "Manually Configured IPv6 Address Prefix" (P.331) • "Manually 333) • "HTTP Proxy Server Password" (P.333) • "HTTPS - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 288
Forms" (P.348) • "Resume Job After Print Error" (P.348) • "When Paper Jam Occurs" (P.349) • "Print User ID" (P.349) • "Banner Sheet" (P.349) • "Banner Sheet Offset" (P.350) • "Banner Sheet Tray" (P.350) • "PostScript Default Color" (P.350) • "PostScript Paper Supply" (P.350) • "PostScript - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 289
Service Settings "Screen Defaults" (P.359) Tools Menu L ist • "Color Scanning" (P.353) • "Original Type" (P.353) • "File Format" (P.353) • "Optimize PDF Text Compression" (P.355) • "Transfer Protocol" (P.355) • "Login Credential to Access Destination" (P.355) • "User Name for FTP Scan" (P.355) - - - - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 290
• "Manual Send/Receive Default" (P. Scan Mode" (P.364) • "Fax Data in Folder Priority 1 to 3" (P.364) • "Direct Fax" (P.364) • "Block Inbound Faxes" (P.365) • "Block Unknown Fax Numbers" (P.365) • "Folder Selector Setup" (P.365) • "Local Name" (P.366) • "Company Logo" (P.366) • "Machine Password - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 291
369) • "Maximum Split Count" (P.369) • "Allow Casual Users to Edit From Field" (P.369) • "Allow Guest Users to Edit From Field" (P.370) • "Allow to edit List Default" (P.372) • "Fax Transfer Resolution" (P.372) • "Text - Paper Supply - Button 2 to 5" (P.373) • "Expiration Date for Files in Folder" - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 292
Applications Service Setup "Server Setup" (P.377) "Other Settings" (P.378) Web Browser Setup • "Server Name" (P.377) • "URL" (P.377) • "Description" (P.377) • "Use User ID" (P.378) • "User ID" (P.378) • "Password" (P.378) • "Machine/Authentication Notification" (P.378) • "Notify User Authorization - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 293
• "Remote Folder" (P.395) • "F Code" (P.395) • "Relay Broadcast" (P.395) • "Billing - Day Time, Billing - Night Time, Billing - Midnight" (P.396) • "When the [Delete Entry] Button is Selected" (P.396) - - - Accounting "Create/View User Accounts" (P.398) "View Accounts" (P.401) "Reset User Accounts - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 294
" (P.408) "Job Status Default" (P.415) "Overwrite Hard Disk" (P.415) • "System Administrator's Login ID" (P.407) • "System Administrator's Passcode" (P.407) • "Login Type" (P.408) • "Access Control" (P.408) • "Create/View User Accounts" (P.410) • "Reset User Accounts" (P.410) • "Create - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 295
...308 1 On the [Tools] screen, select [System Settings] > [Common Service Settings]. For information on how to display the [Tools] screen, refer to " or the time intervals of the machine to enter the Power Saver mode or to reset settings. Date Set the date in the system clock of the machine. The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 296
lapsed without any operation until the machine resets the settings automatically. When you select during copying or scanning. In that case, only those jobs not affected by the error can be processed. [Allow User to Lock Out]. When [Allow User to Lock Out] is selected, the [Lock Out Printer] button - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 297
Common Service Settings Allow User to Lock Out Selecting [Lock Out Printer] on the [Home] screen temporarily disables printing. [Release Printer] is displayed during the printer lockout duration. Selecting [Release Printer] enables printing. Note • A job started before the start time will be - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 298
disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Base Tone Set the volume for the base tone of - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 299
, select [Off]. Low Toner Alert Tone Set the volume to be sounded when the toner cartridge needs replacing. You . This is convenient for Fax Information Services without using the telephone receiver. You Settings Set screens and buttons. Screen Default Set the screen displayed after powering on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 300
service is assigned to [Custom Button 1] and Review is assigned to [Custom Button 3] by factory default. Home Set the layout of service Printer & Print from Folder Jobs], [Scan& Fax Jobs], or [Job Flow & File Transfer Jobs]. Default in the Local User mode The language setting Dell Printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 301
Common Service a tray, select [Auto Detect]. Note • Align the paper guides against the paper to prevent paper jams or errors. If the machine cannot detect a tray, use Tray 5. When the color mode selected is used, Auto Paper selection is enabled. Select from [All Colors], [Color], and [Black & - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 302
to Tray 5. Note • When a logical printer is used and if you specify the paper tray with the print driver, this setting will be ignored. Paper Type Priority refer to "Paper Tray Priority" (P.302). Tray 5 - Paper Size Defaults Select the paper sizes displayed in the [Tray 5] screen in [Paper - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 303
Common Service [Enable during Auto Select], and [Enable for Same Paper Type/Color]. When [Enable during Auto Select] is selected, the machine switches is selected in the [Copy] screen or [Paper Select] of the print driver. Note • The machine does not switch the tray automatically in the following - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 304
. Background Suppression (Black Copy) Set the method of background suppression to be used when making monochrome copies. Background suppression is the function to detect the density of colors and suppress the scan of background colors when a document has background colors on colored paper. 304 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 305
and devices. For more information, refer to "Executing Calibration" (P.248). When the printed colors do not seem to have been corrected properly despite regular calibration, contact Customer Support at dell.com/contactdell. Screen Type Select from [Copy Job], [Print Job 1], and [Print Job - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 306
Folder Report Select whether or not to automatically print a Folder Report. Broadcast/Multi-Poll Report Select whether or not to automatically print a Broadcast/Multi-Poll Report. Scan File Transfer the last 40 characters. Job Flow Error Report Select whether or not to automatically print a Job Flow - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 307
feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. Support at dell.com/contactdell. Adjust Color Registration Allows you to calibrate the colors automatically or manually. Auto Color Registration Pressing [Start] executes the color - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 308
[Fax], [Scan], [Print], or [Report]. Select the notification timing from [Notify at the End of Job] or [Notify when Error Only]. E-mail to the e-mail. Plug-in Settings When you use custom services, you can set whether to enable embedded plug-ins and display Support at dell.com/contactdell. 308 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 309
Service job bypassed can be processed after you take proper measures by following the instruction of the message. Or, you can cancel the job by pressing screen allows you to display the details screen and to delete the jobs. Default Print Paper Size You can set the most commonly-used paper size, A4 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 310
15 Tools Refer to the following tables for a combination of sizes that can be detected automatically. Paper size group A/B series (8 × 13") A/B series A/B series (8 K / 16 K) A/B series (8 × 13" / 8 × 14") Loading Position Trays 1 to 4 Document feeder Document glass Trays 1 to 4 Document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 311
Common Service Settings Paper size group Loading Position A/B series (8 × 13") A/B series A/B series (8 K / 16 K) A/B series (8 × 13" When you enable data encryption, the machine encrypts automatically copy, scan, or print data written to the hard disk. You cannot select whether or not to encrypt - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 312
problem occurs with the hard disk. • When you have forgotten the encryption key. • When you have forgotten the system administrator's user ID and a passcode when [On] is selected in [Service , an error will occur. For information on error messages and their remedies, refer to "Other Errors" (P.616 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 313
of the system administrator and a folder. Encrypting confidential information prevents a information from a backup. • The factory default encryption key is "1111". 1 Select "Overwrite Hard Disk" (P.415) • Creating/Changing Users with System Administrator Rights • Changing SNMP v3 Setting - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 314
not to permit software downloading. This feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. Drum Cartridge Conservation Mode Specifies the operation when [Auto Detect] is selected for [Output Color]. Select either [On] or [Off]. If the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 315
Common Service Settings Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax - Local Folder feature is stored in the folder. Pattern 3 Lights up for 30 seconds after a job in the print queue is printed. 315 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 316
. Copy Tab - Features Allocation 316 Preset Buttons ...317 Copy Defaults ...317 Copy Control...321 Original Size Defaults...322 Reduce/Enlarge Presets...323 Custom Colors ...323 1 On the [Tools] screen, select [Copy Service Settings]. For the method of displaying the [Tools] screen, refer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 317
2 and 3 as required, and then select [Save]. Copy Service Settings Preset Buttons Paper Supply - Button 2 - 5 Select All> button is pressed, the machine resets to the default values set here. Setting frequently used features and values as the defaults can avoid extra operations required during the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 318
value for [Original Type] on the [Image Quality] screen. This is valid when a color other than [Black & White] is selected for [Output Color] in the [Copy] screen. Original Type - Auto (Black & White) Set the default value for [Original Type] in the [Image Quality] screen. This is valid when - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 319
Service Settings Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default Color Balance - Yellow / Color Balance - Magenta / Color Balance - Cyan / Color Balance - Black Set the default density levels for the [Color - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 320
required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Sample Job Set the default value for [Sample Job] in the [Job Assembly] screen. Booklet Creation - Default Cover Tray Set the default value for [Covers] which is displayed when you select a Cover - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 321
Service Settings Covers - Default Front Cover Tray, Default Back Cover Tray Set the default value for [Front Cover] and [Back Cover] which are displayed when you select Front Cover and Back Cover options in the [Covers] screen. Separators - Default Separator Tray Set the default while scanning a - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 322
inkjet printer. This improves the recognition of inkjet colors. Highlighted how you want to display the counter in the Copy service. Select from [Quantity], [Quantity and Memory], and Users will not be able to specify a larger number of sets to copy than the value set here. Original Size Defaults - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 323
Copy Service Settings If you frequently make copies of non-standard size document, setting non-standard size as the default can avoid [Auto %]. Custom Colors Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color] screen. You can assign custom colors with yellow (0 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 324
to "Printer Environment Settings" (P.425) or "E-mail Environment Settings" (P.443). If you use Dell Printer Configuration of another port. For a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)), do not use a number that is the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 325
sent to the printer. You can enter driver is in the ASCII format. • Binary Select this when the output protocol of the print driver default value is 5. NetWare Port Status Select [Enabled] to use NetWare®. SMB Port Status Select [Enabled] to use SMB when you use the Scan to PC (SMB) service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 326
[Enabled] to use Bonjour. Note • To print from a printer detected by [Bonjour], the LPD port must be activated in Port Number Enter a port number for Port9100 from 1 to 65535. The default value is 9100. Note • Do not use the numbers assigned to the Scan to PC service with FTP transmission. 326 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 327
Select [Enabled] to use Dell Printer Configuration Web Tool. For more information about Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Settings" (P.417). Port Number Enter a port number for the Internet Services from 1 to 65535. The default value is 80. Note - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 328
80. Note • If the default port number is used, it may conflict with other ports. Make sure to set up the port number that is not in use. WebDAV Port Status Select [Enabled] when you use an application program such as Network Scanner Utility3 to access folders in the machine. Note • You - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 329
Full Duplex) as the default value. 10 Mbps Half-Duplex Select this to set 10BASE-T (Half Duplex) as the default value. 1000 Mbps Select this to set 1000BASE-T as the default value. TCP/IP the DHCP server. STATIC Allows you to manually specify an IP address, a subnet mask, and a gateway address. 329 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 330
services, and Dell Printer Configuration Web Tool. • To set the IPv4 IP addresses that the machine accepts connection from, use [IP Filtering] in Dell Printer Configuration Web Tool. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.417). IPv6 Address Manual - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 331
[Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address. Automatically Configured IPv6 Address Displays the features using TCP/IP, such as the Print, Store to Folder, Web Applications services, and Dell Printer Configuration Web Tool. • To set the IPv6 addresses that - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 332
example.com When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 • Do not set this item unless you use services requiring proxy server settings. Use Proxy Server Select whether The default value is 8080. Note • Do not use the numbers assigned - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 333
proxy server. Up to 31 characters are allowed. HTTP Proxy Server Password Enter a password of the HTTP proxy server. Up to 31 characters are allowed. select [Save]. Port Number Enter a port number from 1 to 65535. The default value is 110. Note • Do not use the numbers assigned to the other - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 334
a port number in the range from 1 to 65535. The default value is 25. Note • Do not use the numbers assigned transmission with the remotely authenticated user name and password. You can also select the password, leave the text boxes blank and select [Save]. Remote Authentication/Directory Service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 335
same user IDs are also used on the new authentication system, personal folders and personal job flow sheets can be used by the same users. Server Number Set the primary server port number from 1 to 65535. The default value is 88. Note • Do not use the numbers assigned to error occurs. 335 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 336
Port Number Set the Primary server port number from 1 to 65535. The default value is 389. Note • Do not use the numbers assigned to the User Attributes]. • Direct Authentication User ID and password entered by a user are used for LDAP authentication. • Authentication of User Attributes The user - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 337
for LDAP authentication. Set this item only when authentication is required for the search for the directory service. Up to 255 characters are allowed. Password Set a login password for the user specified in [Login Name]. Up to 32 characters are allowed. Search Directory Root Enter a search root - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 338
used as a search key. Attribute Type of Name Set the recipient name attribute type. Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server. Up to 32 characters are allowed. For Windows, enter "cn" for an attribute name used as a recipient name - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 339
as a certificate from among the user information registered on the LDAP server. the search stops at the maximum number set. The default value is 50. Search Time-Out Select whether or not from 5 to 120 seconds in 1 second increments. Directory Service for Address Book Select whether or not to use an - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 340
Set the port number used for HTTP SSL/TLS communication from 1 to 65535. The default value is 443. Note • Do not use the numbers assigned to the other Number] and [Secondary Server Port Number] under [LDAP Server/Directory Service Settings]. The port number for SSL/TLS communications of the LDAP - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 341
to use for the signature. For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.463). PDF Signature Select the setting for PDF Signature from [Do not add signature], [Always add visible signature], [Always add invisible signature], or [Select during send - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 342
. Set a certificate when [IKE Authentication Method] is set to [Authenticate by Digital Signature]. A self-signed certificate created by Dell Printer Configuration Web Tool cannot be used. For more information on a certificate, refer to "Types of Certificate" (P.464). IPSec Communication - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 343
], or [EAP-TLS]. Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server certificate cannot be verified because of a network error or any other problems, the certificate is determined as valid. Selecting [ - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 344
items: Protocol to Receive E-mail Select from [SMTP] or [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names. Domain Filtering Set the domain filtering settings for the E-mail feature. Domain Filtering When [Allow Domains] is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 345
Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using Dell Printer Configuration Web Tool, you can make more detailed settings. For more information, refer to "Dell Printer , the memory is reset, thus all data stored - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 346
15 Tools Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note • You may not be able to change the [Receiving Buffer - LPD] setting because of the setting of [LPD Print Queue]. For more information - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 347
Print Service Settings Specify a value for the dedicated IPP receiving buffer memory then select [Delete Data]. Other Settings You can configure other settings related to the paper used in the printer. Print Area Set whether or not to expand the print area. Substitute Tray When there is no tray - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 348
not registered on the machine. If you specify [Print], only the data is printed because the specified form is not present. Resume Job After Print Error Set whether or not to automatically cancel a print job when the print job was suspended because of an - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 349
removes the print job. Note • For print files stored in a folder such as Charge Print, Private Charge Print, Secure Print, and Sample Print User ID When printing using a print driver, specify whether or not to print user ID set in the print driver on paper. The first 64 letters of the user ID - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 350
this setting to Tray 5. PostScript Default Color Set the default value for Post Script output color. PostScript Paper Supply Select whether the disable the feature. When PostScript data generated by other than the print driver is printed, the tray is not selected as intended depending on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 351
Print Service Settings Data Processing Order Prints jobs in the order of becoming print-ready status after receiving the jobs. If you instruct the machine to print jobs of multiple documents continuously, the machine may print a smaller-size job first even when a larger-size job is sent first. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 352
each setting. First Tab ...352 Scan Defaults ...353 Scan to PC Defaults...355 Original Size Defaults...355 Output Size Defaults ...356 Reduce/Enlarge Presets...356 Other Settings ...356 1 On the [Tools] screen, select [System Settings] > [Scan Service Settings]. For the method of displaying - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 353
Scan Service Settings Scan Defaults You can set the default settings of the Scan services. When the machine is turned on, or the machine exits the Power Saver mode, or when the button is pressed, the machine resets to the default values set here. Setting frequently used features and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 354
15 Tools Note • When [Device Color Space] is selected as default and [Color Space] is set to [Disabled], [Auto Detect] of [Color Scanning] in the First Tab does not appear. Original Orientation Set the default value for [Original Orientation] in the [Layout Adjustment] screen. Resolution Set - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 355
user. Remotely Authenticated User Uses the user name and the password of the remotely authenticated user for login. User Name for FTP Scan When the remotely authenticated user name is used as a login user name for FTP transfers for the Scan to PC service for the user name. Original Size Defaults Set - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 356
1 mm increments. Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in related to the Scan services specifications. Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 357
[Advanced Settings] screen for the [E-mail], [Store to Folder], and [Scan to PC]. Note • When [Disabled] is selected as default and [Color Space] is set to [Device Color Space], [Auto Detect] of [Color Scanning] in the First Tab ([E-mail]/[Store to Folder]/[Scan to PC]) does not appear. For more - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 358
can specify a value from 1 to 168 hours in 1 hour increments. The default value is 3 hours. Generation of URL Link Set the format of URLs generated in 1 MB increments. The default value is 200 MB. Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 359
Settings], you can configure settings related to the Fax service. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • You can register new address book entries in [Add Address Book Entry] under [Setup]. For - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 360
15 Tools Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the button is pressed, the machine resets to the default values specified under this menu. By setting frequently used - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 361
express broadcast directions. Manual Redial List - Saved Entries Specify the number of redial destinations saved. Manual Redial List - Dial polling file is the function that a document is stored in the machine's public folder for polling, and can then be sent by an operation from the other party - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 362
, remote folder, and delayed start transmission with a specified time before the specified time. When a redial, resend, delayed start transmission job, or the Authentication feature is used and different users send to the same address, a batch send is not possible. Manual Send/Receive Default When - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 363
Fax Service Settings Auto Reduce On button to print the document. To cancel printing, press the button. User Mode Specify the paper sizes to use for printing received fax documents. Regardless of whether the paper 8.5 x 11" size document to A4 , while scanning the document. 363 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 364
near-photo quality. Select either [Error Diffusion] or [Dither]. Changing this setting also changes the photo gradation mode for Color Scanning (Black & White). Folder Selector Setup Select whether or not to use the Folder Selector Setup feature. The Folder Selector Setup feature allows you to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 365
unknown fax numbers. Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders. Folder Selector Setup If you set the classification by line type, the machine classifies the received documents by line type and store them - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 366
use non-standard size paper for scanning, setting non-standard size as the default will save your time to Password Set the machine password when you want to limit the other parties that can send faxes. When the machine password is set, only a party that sends the correct machine password by F code - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 367
G3 Line 1 - Dial Type Set the dial type. Tone Tone dialing line. 10pps Pulse dialing line. G3 Line 1 - Line Type Set the line type. PSTN Subscriber telephone line. PBX Private branch exchange. Fax Service Settings 367 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 368
the e-mail service. 1 On the [Tools] screen, select [E-mail Service Settings]. For the Error Notification E-mail Select whether the error e-mail because of an incorrect address or transmission error should be automatically printed. Note • The job for printing error e-mail is displayed as an error - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 369
Service Specify a value from 512 to 200000 KB in 1 KB increments. The default value is 200000 KB. Maximum Split Count Set the split upper limit for 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 370
addresses from being changed under [From] on the [E mail] tab when a login user retrieves an e-mail address. Allow to edit From if Search Failed Set whether to Search Failed Set whether or not to disable the [E-mail] service when a login user fails to retrieve an e-mail address. Add Me to "To - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 371
. Convert Custom Size to Standard Size Set whether or not to convert custom size to standard size when transferring a fax received or a file for Secure Polling in the folder. Standard Size Threshold Value Specify a threshold value for converting custom size to standard size when [Convert Custom Size - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 372
transfer a scanned document as a fax. Pool Server Leave the default setting unchanged. Pool Server Login Method Leave the default setting unchanged. Job Flow Sheet List Default Leave the default setting unchanged. Fax Transfer Resolution Select the resolution setting when you send a color document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 373
2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)). This feature is called the Media Print feature. 1 On the [Tools] screen, select [Media Print Service Settings]. For the method of displaying the [Tools] screen, refer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 374
, or Sample Print) stored in the machine. Options Set the retention period for stored jobs. Select from [Off], [On], and [Same Date as Files in Folder]. When [On] is selected, set the value for [Files kept for] from 1 to 23 hours in 1 hour increments. If the time elapses, print files stored - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 375
Stored File Settings Print Job Confirmation Screen Set whether or not to display a print confirmation screen for deletion of the print files stored in the machine after printing. When [Enabled] is selected, the confirmation message appears. You can change the number of print sets if the print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 376
can specify the remote access destination. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 377
Web Applications Service Setup Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 378
Accounts]: The machine prompts the user to input User ID and password to access Web applications. • Yes Allows you to enter a user ID and password into [User ID] and [Password] respectively, which are used when the machine accesses the remote service. User ID Enter the User ID to access the remote - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 379
web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the cookies. Select from [No], [Yes], and [Warn user when cookie is offered]. When you select [Warn user when cookie is offered], the machine behaves as when - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 380
15 Tools Enable File Printing Specify whether to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server. 380 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 381
displaying the [Tools] screen, refer to "System Settings Procedure" (P.280). 2 Select an item to set or change. Create Folder Using the Folder function enables you to store scanned documents using the machine, fax received documents, or print documents sent from a computer in the machine. You can - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 382
numeric keypad. Check Folder Passcode Set an access restriction to permit operations for specified users only. Check Folder Passcode • Off retrieved from Dell Printer Configuration Web Tool. Delete Expired Files Specify whether or not to enable the operation to delete files stored in a folder at - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 383
including a local user created on the [Create Folder] screen or job flow sheets created on the [Send from Folder] screen, are folder • by selecting a file stored in a folder to manually execute the associated job flow • by selecting a file stored in a folder to select a job flow and execute manually - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 384
O O O Scanning Fax to Folder Print Stored O transferred document cannot be opened on the destination machine if [JPEG] is set for [File Format] for the job flow. Restrictions on Using Job Flow A job flow can be used by single or multiple users, or can be used by linking to a specific folder - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 385
Setup • Owner Filters job flow sheets by owner type. • Target Filters job flow sheets by target, such as scan jobs and folders. Create Displays the [Create New Job Flow Sheet] screen. Refer to "Create New Job Flow Sheet" (P.385). Edit/Delete Displays the [Details] screen. Refer to " - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 386
15 Tools Description Set the description of the job flow sheet with up to 256 single-byte characters. Keyword Enter a keyword with up to 12 single-byte characters for job flow search. You can also use the keywords that are registered for [Create Job Flow Sheet Keyword]. For information on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 387
address is registered on the Address Book, you can specify the address from the Address Book. The specified address appears in the [Transfer via FTP (1)] or [Transfer via FTP (2)] screen. For more information on the Address Book, refer to "Add Address Book Entry" (P.390). File Format Specify an - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 388
Name: Up to 36 single-byte characters • Server: Up to 64 single-byte characters • Save in: Up to 128 single-byte characters • User Name: Up to 97 single-byte characters • Password: Up to 32 single-byte characters Transfer via SMB (1), Transfer via SMB (2) Specify where SMB forwarding is to be stored - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 389
and 64 single-byte characters, respectively) For local users: up to 32 single-byte characters • Password: Up to 32 single-byte characters Configure print settings You can receive an e-mail notification when a file is saved in a folder or a job flow ends. Name/E-mail Address Set the recipient of the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 390
address for the Scan services, use the Address Book. The speed dial with the numeric keypad, and the group address created using the Group Recipients feature cannot be used to specify such addresses. • You can register, edit, delete, or view the Address Book from Dell Printer Configuration Web Tool - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 391
Address Book Entry]. Note • To display the [Add Address Book Entry] screen, press the button and enter the system administrator's user ID, and then select [Tools] > [Setup] > [Add Address Book Entry]. If [Setup] is displayed on the [Home] screen, select [Setup] > [Add Address Book - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 392
15 Tools • Name • Transfer Protocol • Server Name/IP Addressl • Shared Name (SMB Only) • User Name • Password • Port Number When selecting [Fax] as the address type The following items appear: • Address Type • Delay Start • Fax Number • Remote Folder • Name • F Code • Index • Relay - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 393
invalid. Even if you re-register the S/MIME certificate, you have to manually link it again. • If many certificates are registered on the machine, User Name Set the user name when a user name is required to be input by the forwarding destination server. When [FTP] is selected for [Transfer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 394
entry. You can enter up to 32 single-byte characters for a password. Port Number Set the forwarding destination port number. Specify a number from 1 to 65535. Fax Number Enter a fax number with up to 128 digits. Index You - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 395
number. For example, if the folder number is 123, the F code will be "0123". 3 Enter the password as required with the numeric keypad, and then select [Save]. Note • You can enter up to 20 digits for the password. Relay Broadcast Set the instruction given to a relay station, which is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 396
15 Tools 4 Enter a speed dial number of broadcast destination (001 to 099) or group number (#01 to #09) registered on the relay station with the numeric keypad, and then select [Add]. Note • If there are more than one broadcast destinations, repeat step 4. 5 To print a document also at the relay - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 397
1 Select [Create Fax Group Recipients]. 2 Select a group number to register. Note • Select [ ] to display the previous screen or [ ] to display the next screen. 3 Select [Group Name] and enter a group name to register, and then select [Save]. Setup 4 Enter a speed dial number (four digits) to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 398
"Authentication and Accounting Features" (P.477). The following shows the reference section for each setting. Create/View User Accounts ...398 View Accounts ...401 Reset User Accounts ...401 System Administrator's Meter (Copy Jobs 402 Accounting Type ...402 Accounting Login Screen Settings 403 Fax - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 399
[Passcode Entry from Control Panel] is set to [On], a passcode entry is required upon user authentication. For information on how to change your passcode later, refer to "Changing Passcode" (P.508 . • No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 400
] • The following limits can be placed on the Scan service for each user: Permission to use: [Free Access], [Black & White Only], [Color Only], or [No Access to Scan Service] Maximum number of color pages allowed: 1 to 9,999,999 Maximum number of black-and-white pages allowed: 1 to 9,999,999 • The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 401
used for each service. Note • You can register users and groups on Dell Printer Configuration Web Tool. 1 Click [View Accounts]. 2 Select [User Account] or [Group Account]. If you select [User Account], select also the User ID to check. 3 Click [Account Details]. Reset User Accounts You can - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 402
those users to the default authorization group. Meter (Print Jobs) Resets all printer auditron, and deletes automatically registered job owner names. The number of pages printed is also reset to 0. Note • [Meter (Print Jobs)] is displayed when [Disable Accounting] is selected for [Print Service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 403
is carried out based on the user information and account information pre registered on the machine. Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services: • Copy • Fax • Store to Folder • E-mail • Scan to PC • Store to USB • Store - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 404
on the screen in the normal way. Hide As you enter the Account ID, the character string is hidden as a row of asterisks (*****). Store User Details You can set the destination to save authentication information. Select [NVM] or [Hard Disk]. Note • This item is displayed when [Network Accounting - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 405
related to the accounting/billing device cannot be performed until the error is resolved. For information on how to resolve the error, refer to "Status Code" (P.553). Track Print Jobs The feature is effective for the Print service. Select whether or not to track billing information for the print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 406
15 Tools Job with Insufficient Credit The feature is effective for the Copy, Print, and Scan services. Select the operation of the machine when the amount remaining in the accounting/billing device becomes insufficient. Select from [Delete Job Immediately] and [Hold Job]. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 407
ensure security. System Administrator's Login ID Set the system administrator's user ID. Enter the ID from 1 to 32 single-byte characters. Note • The default of the system administrator's user ID is "admin". 1 Select [System Administrator's Login ID]. 2 Select [On]. 3 Select [Keyboard]. 4 Enter - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 408
shows the reference section for each setting. Login Type...408 Access Control...408 Create/View User Accounts ...410 Reset User Accounts ...410 Create Authorization Groups 410 User Details Setup ...411 Maximum Login Attempts by System Administrator 412 Passcode Policy...412 Charge/Private - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 409
. • Web Applications Restricts access to the Web Applications service on the machine. • Custom Services Restricts access to custom services on the machine. Note • This feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. 409 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 410
driver. If authentication fails, the print data sent to the machine is saved in the machine or deleted according to the Charge Print settings. Feature Access Set [Color Copying], [Print Files from Folder], and [Retrieve Files from Folder]. Create/View User or Scan feature. Restrict User to Edit - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 411
asterisks (*****) as you enter the user ID. Failed Access Log Set the failure count to detect unauthorized access. An error is logged if authentication fails the when a user uses the smart card. When [Enabled] is selected, the owner of the smart card is verified not only by PIN code verification but - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 412
time. Note • This setting applies only to a user who is authenticated by smart cards. Maximum Login from 1 to 10. Note • The failure count is reset when the machine is restarted. • To cancel the entered when accessing from remote devices using Dell Printer Configuration Web Tool or the like, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 413
user ID for storage set in a print driver. The Private Charge Print feature stores jobs to the machine, using the login User ID or Sub User ID at print instruction Print, Sample Set, Store in Remote Folder, and Delayed Print settings specified in the print driver will be ignored. • Job Login - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 414
the print jobs manually, refer to "Deleting a Private Charge Print Job with an Invalid User ID" (P.255). • When [Save as Private Charge Print Job] is selected, the Secure Print, Sample Set, Store in Remote Folder, and Delayed Print settings specified in the print driver will be ignored. When - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 415
instructed. Therefore, you cannot cancel jobs in the case of operational error of copies or wrong transmission of faxes. Active Jobs View Select whether or not to hide active jobs from local users to conduct hard disk overwriting. When copy, fax, scan, or print processing is completed, the data is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 416
administrator's factory default passcode how to set service representative restricted operation, refer to "Service Rep. Restricted Operation user ID, refer to "System Administrator's Login ID" (P.407). The manager (of the organization that this machine is used for) must follow the instructions - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 417
16 Dell Printer Configuration Web Tool Settings This chapter describes how to set up Dell Printer Configuration Web Tool. • Installation of Dell Printer Configuration Web Tool 418 • Starting Dell Printer Configuration Web Tool 420 • Configuring Machine Settings Using Dell Printer Configuration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 418
Settings Installation of Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 419
default user ID is "admin". • The default passcode is "1111". 3) Select [Tools] on the [Home] screen. 4) Select [System Settings]. 2 Enable the Internet Services be obtained automatically or manual configuration is preferred, confirm that the port for Dell Printer Configuration Web Tool is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 420
Printer Configuration Web Tool. Example of the IP address entry https://192.0.2.1/ (IPv4) https://[2001:DB8::1234] (IPv6) Example of the Internet address entry https://myhost.example.com/ If Dell Printer Configuration Web Tool is not displayed, refer to "Dell Printer Configuration Web Tool Problems - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 421
, enter the system administrator's user ID and passcode into the [User Name] and [Password] fields. The default user ID is "admin" and passcode is "1111". You can configure the following settings with Dell Printer Configuration Web Tool: Item Usage Counters Total Runtime Folder Job Flow Sheets Add - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 422
the display language of the Dell Printer Configuration Web Tool settings. Pool Server Settings Leave the default settings unchanged because a pool server is not available for the machine. Refer to "Job Flow Service Settings" (P.372). Web Applications Service Setup Refer to "Web Applications - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 423
Certificate Management Certificate Revocation Retrieval Settings IEEE 802.1x SSL/TLS Settings S/MIME Settings PDF/XPS* Signature Settings Job Status Default Plug-in Settings Service Representative Restricted Operation System Administrator Settings Smart Card Settings Allows you to enable the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 424
16 Dell Printer Configuration Web Tool Settings 424 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 425
17 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. • Print Overview ...426 • Installation When Using USB Port 429 • Installation - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 426
EtherTalk Network connection NetWare/Windows shared printer Note • The print drivers are contained in the Driver CD Kit. For information on the driver installation procedures, refer to the manual contained in the Driver CD Kit. • You can download the latest print driver from our web site. Using - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 427
obtained by NDPS are not supported. • Supported interfaces - 1000BASE-T - 100BASE-TX - 10BASE-T • Supported frame types - Ethernet settings of the machine accordingly with that of the file server. Use Dell Printer Configuration Web Tool to change these settings. For more information on how - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 428
IP IP IP Talk jour OOO O OO O O O O OO O O O O OO O O O O O O O O O O O O O O O O O* OO O OO O OO O OO O OO O O* O* O* O : Available Blank : Not available * : Supports Mac OS X 10.5/10.6/10.7. For information on network environments, refer to the manual contained in the Driver CD Kit. 428 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 429
Dell Printer Configuration Web Tool Setting Items 430 Step 1 Preparations The following items are required to connect the machine to a computer via a USB interface. • USB cable • The Driver CD Kit select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) Select - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 430
in the Driver CD Kit. You can print via USB from a Macintosh computer for Mac OS X 10.5/10.6/10.7/10.8. For information on the installation procedures of the print driver for Mac OS X, refer to the manual contained in the CD-ROM provided with the driver. Dell Printer Configuration Web - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 431
Dell Printer Configuration Web Tool Setting Items 432 Step 1 Preparations The following items are required to use the machine via TCP/IP (LPD/Port 9100). • TCP/IP network environment • The Driver CD Kit select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 432
manual contained in the Driver CD Kit. You can print via TCP/IP (LPD) from a Macintosh computer for Mac OS X 10.5/10.6/10.7/10.8. For information on the installation procedures of the print driver for Mac OS X, refer to the manual contained in the CD-ROM provided with the driver. Dell Printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 433
Installation When Using TCP/IP (L PD/Port 9100) - IP Address - Subnet Mask - Gateway Address • IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address • Domain Name • DNS Configuration - IPv4 - IPv6 • DHCP/DDNS • WINS Server • Port Number • TBCP Filter • - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 434
Driver CD Kit (provided with the machine) Step 2 Configuration on the Machine The following describes the configuration procedures to use NetWare on the machine. Note • You can configure the settings using Dell Printer ]. Note • The default user ID is "admin". • The default passcode is "1111". - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 435
• The default user ID is "admin". • The default passcode is driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.428). For information on the driver installation procedures, refer to the manual contained in the Driver CD Kit - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 436
Protocol (IPX/SPX) Frame Type • Queue Poll Interval • Printer Server Name • Password • Active Mode • Number of Searches • TBCP Filter • File Server Name Note • The File Server Name can be configured when the operation mode is in Bindery Service. • NDS® Tree/NDS Context Note • The DNS - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 437
to "Dell Printer Configuration Web Tool Setting Items" (P.438). For information on how to configure the setting using the Driver CD Kit, refer to the manual contained in the Driver CD Kit. 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 438
on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.428). For information on the driver installation procedures, refer to the manual contained in the Driver CD Kit. Dell Printer Configuration Web Tool Setting Items You can configure - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 439
[Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) Select [Tools] on the [Home] screen. 2 Enable the IPP port. 1) Select [Connectivity & Network Setup - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 440
on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.428). For information on the driver installation procedures, refer to the manual contained in the Driver CD Kit. Dell Printer Configuration Web Tool Setting Items You can configure - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 441
the Machine 441 Step 3 Configuration on the Computer 442 Dell Printer Configuration Web Tool Setting Items 442 Step 1 Preparations The system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) Select [Tools] on the [Home - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 442
on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.428). Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 443
18 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. • E-mail Overview ...444 • Preparations ...445 • Installation Procedures...447 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 444
scanned by a user transfer e-mails with files attached from computers. File formats that can be attached to the e-mails are TIFF, PDF, JPEG (JFIF), and XPS. The message body of e-mail is processed according to the settings in [Incoming E-mail Print Options] of Dell Printer the print driver. • Notify - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 445
server O can also be used for receiving e-mails. SMTP If an SMTP server AUTH login requires authentication, name and password specify an authentication user name. ∆ Also specify a password as required. POP3 server Set the POP3 server address. ∆ POP login Set the POP receiving name and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 446
18 E-mail Environment Settings O: Required to be set ∆: Set as required -: Not required to be set X: Not supported Note • To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be ready in advance. For more information on a certificate, refer to " - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 447
service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP 447 Step 2 Configuring E-mail Environment 448 Dell Printer • The default user ID is "admin". • The default passcode is obtained automatically or manual configuration is preferred, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 448
Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) Select [Tools] on the [Home - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 449
Installation Procedures When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.334). For information on how to set the machine's e-mail address when you receive e-mails via SMTP, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 450
Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420). • Machine's E-mail Address • Setup E-mail Notification - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 451
19 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • Scan Service Overview...452 • Configuration of Store to Folder 453 • Configuration of Scan to PC 455 • Configuration of Store to USB 458 • Configuration of Job Flow Sheets 459 • - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 452
19 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: • E-mail • Store to Folder • Scan to PC • Store to USB • Job Flow Scanning • Store & Send Link E-mail Scanned documents can be - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 453
Scan Driver and Stored File Manager 3), which supports WebDAV protocol, enable the WebDAV, SNMP, and SOAP ports and set up an IP address. Note • You can configure the settings using Dell Printer select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) Select - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 454
a Folder Register a folder to store scanned data. For information on registering a folder, refer to "Create Folder" (P.381). Step 3 Configuring a Computer To use Network Scanner Utility 3, install Network Scanner Utility 3 on a computer. Network Scanner Utility 3 is included in the Driver CD Kit - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 455
to configure the FTP service, refer to the manual provided with the software. Using SMB To transfer data via SMB, your computer must run on one of the following operating systems that includes folder sharing. For Mac OS X, a shared user account is required on the Mac OS X. • Microsoft Windows 2000 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 456
Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note • You can configure the settings using Dell Printer [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 457
on the server where you login and set write rights on the folder. • Using SMB Create a shared folder on your computer and set the write rights on the shared folder. Note • To use SMB on Mac OS X, set [Windows Sharing] to [On] in the [Service] tab of [Sharing] under [System Preferences]. 457 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 458
Store to USB button is not displayed on the [Home] screen, and you cannot use the service. The Store to USB service is set to enabled by the factory default. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420). 458 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 459
[Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3) Select [Tools] on the [Home] screen. 2 Enable the SOAP port. 1) Select [Connectivity & Network Setup - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 460
and Internet Services (HTTP) ports Dell Printer Configuration Web Tool. 1 Start Dell Printer Configuration Web Tool. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer scanned documents. Note • Job Flow Editor is included in the Driver CD Kit. 460 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 461
information is leaked cannot be tracked. To prevent others from viewing scanned data, select [PDF] in [File Format] and set a password in [PDF Security] before scanning a document. • To use the Store & Send Link service, the configuration for authentication is required. The following shows the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 462
using Dell Printer Configuration Web Tool: • URL File Expiration • Generation of URL Link • Maximum File Size • Subject • Message • Attachment • Device Information • Authenticated User For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 463
Digital Signature Overview 464 • Configuration of HTTP Communications Encryption 466 • Configuration of Encryption using IPSec 468 • Configuration of E-mail Encryption/Digital Signature 471 • Configuration of PDF/XPS Signature 475 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 464
can be used on the machine: • A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from 1 to 9,999 from a Client to the Machine (SSL/TLS Server) The SOAP, Internet Services (HTTP), IPP, and WebDAV ports use the HTTP server of the machine - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 465
have already been created, import them with Dell Printer Configuration Web Tool. E-mail Encryption/Digital Scan Files Encrypting PDF Documents PDF documents can be encrypted and protected by a password. Encryption/Digital Signature of PDF/XPS Documents Digital signatures are available for PDF - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 466
by factory default. Configure certificates for an SSL server as needed. • Configuring certificates by Dell Printer Configuration Web if Internet Explorer is used with Mac OS X v10.2 or later. This is because the operating system cannot recognize the character code (UTF-8) of the certificate. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 467
1) Click [Security] to display the items in the folder. 2) Click [SSL/TLS Settings]. 3) Select the [ printer from [Add Printer], enter an address beginning with "https" instead of "http" as the URL of the printer. For information on the settings, refer to the manual contained in the Driver CD Kit - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 468
on the machine. No certificate is registered on the machine by factory default. After importing a certificate, configure IPSec. Configure the following setting to set up a certificate on the machine. • Configuring certificates by Dell Printer Configuration Web Tool - Enable HTTPS, and then import - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 469
in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password]. 7) Enter 's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 470
20 Encryption and Digital Signature Settings 8 Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. • Create an IP security policy • Assign the IP security policy For details on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 471
certificate on the machine. No certificate is registered on the machine by factory default. Configure the following settings to set up a certificate on the machine. • Configuring certificates by Dell Printer Configuration Web Tool - Set up HTTPS communications encryption settings, and then configure - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 472
] of [Description] is entered. 3) Click [Security] to display the items in the folder. 4) Click [Machine Digital Certificate Management]. 5) Click [Upload Signed Certificate]. 6) Enter [Password]. 7) Enter [Retype Password]. 8) Enter a file name you want to import or select a file to import from - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 473
a certificate using Dell Printer Configuration Web Tool" (P.474). For information on how to register a certificate to the certificate store of an e-mail application, refer to the manual of your e-mail software. When source is the machine and destination is another multifunctional machine The device - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 474
manual of your e-mail application. The following e-mail applications can transmit e-mails between the machine and a computer: • Windows XP: Microsoft® Outlook® Express 6 • Windows Vista, Windows 7: Microsoft® Outlook® 2007 • Mac OS X: Mail 2.1.1 Importing/exporting a certificate using Dell Printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 475
Installation Overview To attach a signature (PDF signature/XPS signature) to a scanned document to send as a PDF or XPS document, configure the machine by factory default. Configure the following setting to set up a certificate on the machine. • Configuring certificates by Dell Printer Configuration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 476
folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password Local Device] for [Category] and [Scan File] for [Certificate Purpose], and Configuration on the Computer • Sending a PDF or XPS signature file from the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 477
feature to restrict the availability of services for each feature and the Accounting feature the settings to restrict the availability of services and to manage account usage on the machine. • Services Controlled by Authentication 484 • Authentication for Job Flow Sheets and Folders - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 478
" (P.409). Allows you to configure whether to restrict the availability per service such as Copy, Fax, and Scan. For more information about the feature, refer to "Service Access" (P.409). Allows you to restrict users from making color copies, or from printing or retrieving files stored in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 479
Overview of Accounting Feature Overview of Authentication and Accounting Feature Accounting Type The machine supports the following types of account administration: Local Accounting, Network Accounting, and ColorTrack. For more information, refer to "Types of Account Administration" (P.482). - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 480
480). Unregistered User Unregistered User is a user not registered on the machine. An unregistered user cannot use restricted services. Local User A user who does not login to the machine is called a Local User. Sub User You can associate sub users with a user ID of a login user in accordance - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 481
Roles The following three user roles are available: User No special authority is given to this user role. System Administrator The same authority as a system administrator is given except for the following operations: • Operate folders • Operate job flows sheets • Change the passcode of the system - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 482
information, private folders, and Personal Sheets registered on the machine will be deleted. • When you register user information on a remote authentication server, use up to 32 single-byte characters for a user ID and up to 128 single-byte characters for a password. Note, however, that up to 32 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 483
using various counters automatically created for each user. Auditron reports are created in CSV format using Dell Printer Configuration Web Tool. For information on driver settings, refer to the help of the driver. Note • When setting the user information or account information for another machine - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 484
] The following services are controlled. Services Copy Print Charge Print, Private Charge Print Scan Fax Direct Fax Report/List Authentication *1 User ID O O Restrictions per user Feature restrictions *2 O O Account Limit *3 O O O O O O O O O O - O O - - - - Per-user Usage Count - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 485
[Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled. Services Copy Print Charge Print, Private Charge Print Scan Fax Direct Fax Report/List Authentication *1 User ID O O Restrictions per user Feature restrictions *2 Account Limit *3 Per - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 486
and [Accounting Type] is [Local Accounting] The following services are controlled. Services Copy Print*4 Charge Print, Private Charge Print Scan Fax Direct Fax Report/List Authentication *1 User ID Card *2 - O O - Restrictions per user Feature restrictions *3 O O Account Limit *4 O O Per - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 487
] and [Accounting Type] is [Network Accounting] The following services are controlled. Services Copy Print Charge Print, Private Charge Print Scan Fax Direct Fax Report/List Authentication *1 User ID Card *2 - O O - Restrictions per user Feature restrictions *3 O O Account Limit *4 - Per - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 488
21 Authentication and Accounting Features Services Charge Print, Private Charge Print Scan Fax Direct Fax Report/List Authentication *1 User ID Card O O*4 O O - O -*5 - - O Restrictions per user Feature restrictions Account Limit Per-user Usage Count O - - O - - O - - - - - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 489
folders and scanned documents using Job Flow Editor from a computer on the network. Note • Job Flow Editor is included in the Driver CD Kit.. You can create job flow sheets for folder [Create Job Flow Sheet] screen by a Local User when the Authentication feature is disabled. When the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 490
: Viewing, copying, selecting, and executing job flow sheets Types of Folders and Overview The following three types of folders can be used with the machine: General Shared Folder This is a folder created by a Local User when the Authentication feature is not enabled. When the Authentication feature - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 491
folders to be linked vary depending on whether the Authentication feature is enabled or disabled. Folder / Job Flow Folder General shared Personal Admin create general shared and folder job flow sheets. When the Authentication feature is disabled, the relationships between users and job flows are - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 492
be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen. Job Flow operation General shared General Users System Administrators Folder Admin shared Personal General shared Folder Admin shared Personal Create/Register - O - - - - O - Display - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 493
, the relationships between users and folders are as follows. Folder operation Create/Register Display Delete Change Settings Display File Delete File Register File * Output File * Job Flow Sheet Display Link Auto Start Manual Run General Users General shared Admin shared Personal - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 494
user (local user) and cannot operate job flow sheets. Job flow operation Unregistered Users (Local Users) Local Users System Administrators Personal Admin shared Folder General shared Personal (Non-owner) Personal (owner) Admin shared Folder General shared Personal Admin shared Folder - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 495
user (local user) and cannot operate folders. Folder operation Unregistered Users (Local Users) General shared Admin shared Personal General shared Login Users Admin can perform display, auto run, and manual run operations for job flow sheets linked to folders. Note • If job flow sheets, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 496
cannot operate job flow sheets or folders. Folder / Job Flow General shared Admin shared Personal (Owner) Personal (Non-owner) Unregistered Users (Local Users) Login Users System Administrators General shared Admin shared Personal General shared Admin shared Personal (owner) Personal (Non - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 497
to Folder Required Required Scan to PC Store & Send Link Store to USB Required Required Required Target User Login user Login user Login user Login user Login user Managed Items Scanned pages, mail transmission pages Scanned pages Scanned pages, file transfer pages Scanned pages Scanned pages - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 498
manage the following fax job information using the Accounting feature: Services (Jobs) Authentic ation Target User Managed Items Send as Fax Receive Fax/Print Fax Store Fax Local Folder Fax Polling Automatic Send Required Manual Send (Call-in, Call- Required out) Automatic Reception/Print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 499
number using the numeric keypad or the On-hook/Off-hook feature. • When using an address number in which the billing data is not registered. • Manual Receive, Manual Send, or Manual Polling is used. • When a phone conversation took place, including the one before a transmission. 499 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 500
longer available for use because of a change in the Login Type, are linked to folders, they cannot be edited or copied, but still can be used. If you administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 501
When [Locked (Show Icon)] is selected for a service under [Service Access], [ ] is displayed on the button of the applicable service on the [Home] screen. Also, [ : 's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 502
is not displayed on the [Home] screen. The services is displayed after authentication. When an LDAP server is used as a remote authentication server Set the user authorization on the LDAP server using the following steps. 1 Start Dell Printer Configuration Web Tool. 2 Click the [Properties] tab - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 503
passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the [Home] screen. 4 Select [Authentication/Security Settings]. 5 Select [Authentication]. 6 Select - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 504
21 Authentication and Accounting Features 10 Select [Close] repeatedly until the [Tools] screen is displayed. 11 Select [Close]. 504 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 505
Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the [Home] screen. 4 Select [Accounting]. 5 Select [Accounting Type]. 6 Select an - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 506
and Accounting Features 6 Select [], and then select [Create/Delete]. 7 Enter a User ID and select [Save]. 8 Select [Account Limit]. 9 Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Change Account - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 507
Customer Support at dell.com/contactdell. Log In/Log Out from the Operator Panel User user authentication before you cancel the Interrupt mode. • When you select the service restricted, the [Log In] screen may appear. Enter the user ID and/or the passcode to use the service. • When the user - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 508
Dell Printer Configuration Web Tool" (P.420). 2 Click the [Properties] tab. 3 Click [Security], and then click [Authentication Configuration]. 4 Click [Next]. 5 Enter the account number of the user to set or change in [Account Number], and then click [Edit]. 6 Enter a new passcode in [Password - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 509
you may have with the machine. • Troubleshooting...510 • Machine Trouble ...511 • Image Quality Trouble ...516 • Trouble during Copying ...521 • Trouble during Printing ...525 • Trouble during Faxing...528 • Trouble during Scanning...532 • Network-related Problems 537 • Media Print - Text - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 510
Action Refer to "Network-related Problems" (P.537). Yes Action Refer to "Media Print - Text Trouble" (P.551). Yes Action Refer to "Media Print - Photos Trouble" (P.552). Yes If the error is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell. 510 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 511
have a trouble. Switch the main power and power off and then on. If the error still is not resolved, contact Customer Support at dell.com/contactdell solve the problem. If a status code such as "016-450" is displayed, check the status code list and solve the problem. Refer to "Status Code" (P.553). - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 512
instructions displayed to resolve unable to copy. touch screen? the problem. Is the memory capacity insufficient? Perform one of the following: • Set [Image Quality] to [Standard] in the print driver Resolve the problem by referring to "Image Quality Trouble". Refer to "Image Quality Trouble" (P. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 513
Machine Trouble Symptom Cause Remedy Unable to copy Is the document glass or the with correctly. Refer to "Copying Procedure" (P.50). Are the document guides on the document feeder set in the correct positions? Adjust the document guide positions. Refer to "Copying Procedure" (P.50). Is the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 514
Problem guides to the paper. Refer to "Loading Paper" (P.207). Is the image nearly the same size as the paper? Increase the edge erase widths. For more information, refer to "Copy" (P.49) when you copying, or to the help of the print driver An error message appears after paper is loaded in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 515
[Black & White]? Set [Output Color] to [Color]. Refer to "Output Color (Selecting the Color for Copying)" (P.70). Is a message displayed on the touch screen prompting you to replace the toner cartridge? Replace the toner cartridge of the color indicated in the message. Refer to "Replacing Toner - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 516
Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact Customer Support at dell . Is the document colored, rough, or a - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 517
Quality Trouble Symptom Cause Remedy Part of the image is missing on the copy. The copy has a stripe pattern. Color shift of color copies is Y, or K" (P.223). Replace the toner cartridge with a new one. Refer to "Replacing Toner Cartridges" (P.219). Black dots are printed. The drum cartridge - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 518
Problem Solving Symptom Black or colored lines are printed. Cause The drum cartridge has deteriorated or is damaged. The machine interior (laser Y, or K" (P.223). Printed toner smudges when rubbed with your finger. Toner is not fused. The paper is soiled with toner. The paper is damp. The paper - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 519
the drum cartridge with a new one. Refer to "Replacing Drum Cartridges C, M, Y, or K" (P.223). Contact Customer Support at dell.com/contactdell. Nothing is printed. White areas or white or colored stripes appear. Two or more sheets of paper are being fed simultaneously (double-feed). Fan the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 520
a new one. cartridge. Refer to "Replacing Toner Cartridges" (P.219). The machine interior (laser scanners) may be soiled. Clean the interior. Refer to "Cleaning the Interior (Laser Scanners)" (P.240). Paper feed direction Text or images are The paper guides in the paper Adjust the horizontal - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 521
Copying Trouble during Copying This section describes how to resolve copy problems. Copying Procedure" (P.50). The document guides are set in incorrect positions. Adjust the document guides to the document. Refer to " Originals (Scanning Different Size Documents Simultaneously)" (P.89). 521 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 522
Problem and Document Glass" (P.246). The copy is too dark or light. The color of the document and of the copy differ. The document is a transparent selected is unsuitable for the document. Paper is misaligned in the tray. Copy black text. If the printout is too light, select [Text] for [Original - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 523
Trouble during Copying Symptom Cause Remedy Part of the image is Load the document correctly. Refer to "Copying Procedure" (P.50). Load the document correctly, and align the document guides to the document. Refer to "Copying Procedure" (P.50). The paper tray is not inserted Firmly push in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 524
22 Problem Solving Symptom Cause Remedy Unable to copy in [Output Color] is set to color. [Black & White]. Set [Output Color] to [Auto Detect] or [Color]. Refer to "Output Color (Selecting the Color for Copying)" (P.70). The document The document is larger than edges are missing the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 525
during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in the printer icon. The machine is not powered - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 526
The print driver for another Install the print driver for the model. model is used. The required optional kit is not installed hand, the output color of Secure Print is reproduced using density by default, as with printing. To closer match the color of Secure Print and files in folder, select [On - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 527
Trouble during Printing Symptom The print color differs from before. Black lines are printed. Cause The color calibration is incorrect. Remedy Execute auto calibration. Refer to "Executing Calibration" (P.248). The job is output from a print Output the job from a print driver for the driver for - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 528
22 Problem Solving Trouble during Faxing This section describes how to resolve fax problems. Note • An optional component is required to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. Sending Problems If you cannot send a fax, identify the symptom - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 529
Trouble feature that is not supported by the destination fax. Confirm whether the destination fax supports the feature. The you must set the user ID and passcode registered on the machine to the fax driver. For details on the a problem. Confirm with the sender. Note • Image quality may be - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 530
An error occurred the problem is the instructions displayed password in F code. The machine is in manual receive mode. Receive the fax manually, or set [Fax Receiving Mode] to [Auto Receive]. Refer to "Fax Receiving Mode" (P.272). The machine is in manual send mode. To use Fax information service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 531
Trouble during Faxing Symptom Cause Remedy The image quality The drum cartridge is is poor. damaged. The document glass of the sender's machine is dirty. The resolution setting on the sender's machine is too low. The one-page document is received split into multiple pages. When scanned on - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 532
Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan "Scanning Procedure" (P.134). The document guides are set in incorrect positions. Adjust the document guides to the document. Refer to "Scanning - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 533
. Set the passcode to [Off], and then set the passcode again. Refer to "Create Folder" (P.381). Unable to import The scan driver is not data from the installed. scanner because of a TWAIN transmission error. Install the scan driver. Operation The file size is too large. terminates during - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 534
Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code Windows XP, users who do not set a password cannot use - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 535
an error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P. of the document when scanning. The document is colored, rough, or a blueprint. Adjust the copy density or image quality when scanning. The document is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 536
22 Problem Solving Symptom The image is not the desired size. The image is not scanned in color. The image is coarse. Black-and-white guides on the document feeder are not set in the correct positions. The document is a non standard size. The document is folded. [Color Scanning] is set to [Black - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 537
This section describes how to resolve network related problems. When using SMB When SMB is used, the SMB status information. Use Dell Printer Configuration Web Tool to change the host name to a unique name, or restore the machine settings to the default settings. When you cannot communicate - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 538
Problem Solving When you cannot print Cause Check point Remedy The machine is processing a print job from a different computer. (When [SMB (Spool)] is set to [Off]) Confirm whether the machine is processing a print job. (A write error selected print data and the user's login name to Windows are - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 539
of the print server.* The print queue where the user has transmitted the print data, is not assigned to the machine. Use NWADMIN from a computer to check the print queue's [Assignment] whether the machine is assigned in the printer list serviced by the print queue.* Re-send the print data - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 540
Problem Service] mode) Use PCONSOLE from a computer to confirm whether the printer type is set to [Defined Elsewhere] under [Print Server Information] > [Printer] > [Printer xxx Environment Settings].* If the printer Set a device name differing from the default name. The directory tree name is not - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 541
assigned.* Use the Driver CD Kit from a computer to correctly set the file server name/tree name/ context/active mode. Use Dell Printer Configuration Web Tool from . When "Switch the machine off" is displayed Cause A NetWare problem occurred. Check point - When print result is not what was - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 542
is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause The user is not listed on the print server notification recipient list. Check point Use PCONSOLE - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 543
Problems by an instruction. If the error occurred during the printing process. Confirm whether any error driver supplied with the machine (is using another company's print driver). Confirm the selected printer language on the machine and the printer language of the print data. Select the printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 544
22 Problem Solving Mac OS X 10.5/10.6/10.7/10.8 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port is activated. When printing with a printer detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port. When - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 545
symptoms and remedies for problems when using Dell Printer Configuration Web Tool are as follows: Symptom Remedy Cannot connect to Dell Printer Is the machine working properly? Configuration Web Tool. Check whether the machine is turned on. Is Internet Services (HTTP) port activated? Print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 546
symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, and the E-mail service as follows: Symptom Remedy user name and password entered correctly? Is [Domain Filtering] set? Confirm whether your own domain is set to [Allow Domains], on Dell Printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 547
linkage services used does not support the model or accessories of the machine. Purchase products/models/accessories supported by the remote linkage services. . Cannot communicate because of overloading of the server application. An error that is not displayed on the control panel occurs. Wait for - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 548
• User access restriction (including access right levels) • Content block • Scheme restriction (cannot use HTTP etc.) • Transfer data user name and password on the machine that allow connection to the proxy server. IPv4 and IPv6 Connection Problems The possible causes and remedies for problems - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 549
supported only within a local link (FF02::1). When SSL is enabled on Dell When SSL is enabled, directly specify "https://[IPv6 address]". Printer supports IPv6. For example, register in the following file: C:\Windows\system32\driver\etc\hosts IPv6 communication cannot be NetWare does not support - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 550
Problem Solving Unable to scan using an IPv6 address Symptom Remedy When the machine is Assign a global address to the machine. configured with only a link- local address, file transfer fails. When you specify the computer name on a storage destination server of the Scan to PC (SMB) service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 551
for problems when using Media Print - Text are as follows. Symptom [Media Print Text] is not displayed on the [Home] screen. Cause Remedy [Media Print] in Dell Printer Configuration Web Tool is not checked. Check [Media Print] in Dell Printer Configuration Web Tool to enable the service. 551 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 552
Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom A blank sheet of paper is output. Cause Remedy Files that cannot be printed (image files in - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 553
displayed that is not listed in the following table, or if you cannot resolve an error despite following the instructions described in the table, contact Customer Support at dell.com/contactdell. Status Code 003-311 003-318 003-319 003-320 003-321 003-322 003-323 003-324 003-325 003-326 003-327 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 554
Problem Solving Status Code scan area is too small. [Remedy] Increase the resolution or scan area. [Cause] A mix sized document was to be scanned at 600 dpi in Color power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 555
Status Code Status Code 010-311 010-319 010-328 010-330 010-331 010- and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 556
22 Problem Solving Status Code 012-310 012-311 012-312 012-313 012-314 screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 557
Status Code Status Code 016-240 016-310 016-311 016-314 016-315 016- and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 558
22 Problem Solving Status Code 016-372 016-373 016-374 016-375 016-376 016-377 016 , contact Customer Support at dell.com/contactdell. [Cause] The user name or password for 802.1x authentication does not match. [Remedy] Confirm and correctly enter the user name or password. If the error still is not - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 559
Code Status Code on Dell Printer Configuration Web Tool whether the user name and password used on the POP3 server are correct. [Cause] An error occurred error occurred while printing from a driver which supports XPS, print from the application using another print driver (PCL, etc.). If an error - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 560
Customer Support at dell.com/contactdell. Note • XPS stands for XML Paper Specification. [Cause] There is an error in the content described in the PostScript file. [Remedy] Print with the PostScript driver. Furthermore, modify ProcessColorModel described in the PostScript file so that the color - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 561
disk. [Cause] Kerberos server authentication protocol error [Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell. [Cause] A Local User tried to obtain the information of another user. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] A remote - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 562
Problem Solving Status Code 016-569 016-574 016-575 016-576 016-577 016-578 016-579 016-580 016-581 016-582 Cause and Remedy [Cause] Authentication Agent error [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The machine failed to transfer data using FTP of the Scan to PC service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 563
the FTP server. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Execute the operation again. If the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 564
Problem Solving Status Code 016-596 016-597 016-598 016-599 016-700 016-702 016-703 016-704 016-705 016-706 016-708 Cause and Remedy [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Execute the operation again. If the error - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 565
Status Code Status Code 016-709 016-711 016-712 016-713 016-714 016-715 016-716 016-717 016-718 016-719 016-720 016-721 Cause and Remedy [Cause] An error occurred during print processing. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The upper limit for the e-mail size has - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 566
in the folder could not be converted to fax data. [Remedy] Do not use the Job Flow feature. Simply scan the document error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An unsupported feature is included in the received PDF. [Remedy] Print using a print driver - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 567
time when printing multiple copies. [Cause] The printer language received from the print driver is unsupported by this machine. [Remedy] Use the machine's print driver for printing. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The machine received - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 568
Problem Solving Status Code 016-760 016-761 016-762 016-763 016-764 016-765 016-766 016-767 016-768 016-769 016-770 016-772 016-774 016-775 Cause and Remedy [Cause] An error driver. For more information on memory, refer to "Allocate Memory" (P.345). [Cause] An error printer language Support at dell - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 569
completed. Retrieve each converted page from the folder using Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.421). For errors occurring after instructing encryption or signature using a certificate: Take - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 570
22 Problem Solving Status Code 016-788 016-790 016-792 016-794 016-795 016-796 016 .Engine. [Cause] An SSL communication error occurred between ThinPrint.Engine and the machine. [Remedy] Check the settings of the machine. [Cause] The SMTP server does not support STARTTLS. [Remedy] Change SSL/TLS - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 571
and the address of the CA server. [Cause] The machine failed to transfer data using SMB of the Scan to PC service because computers allowed to login are restricted. [Remedy] Confirm the property information for the specified user, and check whether the computers allowed to login to the server are - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 572
computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct. Note • The password cannot be confirmed. If you have forgotten the password, reset the password. Consult your - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 573
problem persists, contact Customer Support at dell.com/contactdell. [Cause] The specified file name contains invalid characters. [Remedy] Modify the file name. Make sure that invalid characters are not contained in the destination file name for the scanned document. [Cause] Received an error code - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 574
Code 018-560 018-561 018-562 018-563 018-564 018-565 018-566 018-567 Cause and Remedy [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • Login name • Login password - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 575
] An internal error occurred. [Remedy] Perform the same operation again. If the problem persists, contact Customer Support at dell.com/contactdell. [Cause] The specified user name or password contains invalid characters. [Remedy] Check whether the specified user name or password is correct. [Cause - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 576
Problem Solving Status Code 1)Check whether the NetWare server is accessible by PC. 2)Check the user has the following rights. - Open rights to the file - Create rights the server console on the NetWare server. [Cause] A hard disk error occurred on the NetWare server. [Remedy] 1)Check the status of - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 577
user name • Login password folder or the same server from multiple machines. 2)If the error still is not resolved, contact Customer Support at dell folder of the scan server. Also try moving or deleting the files within the forwarding destination folder. [Cause] Failed to delete a scan lock folder - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 578
] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information. [Cause] An error occurred during LDAP server authentication. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 579
protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "11" (admin limit The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status. [Cause] An LDAP server protocol error occurred as a result of - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 580
Problem Solving Status Code 018-719 018-720 018-721 018-725 018-726 018-728 018-732 018-733 018-734 018-735 Cause and Remedy [Cause] An LDAP server protocol error LDAP server has a name problem. Confirm the user name and password to cancel an incorrect password. If the error still is not resolved, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 581
user name and password. [Remedy] The LDAP server has a security problem. Confirm your authentication user name and password to cancel an incorrect login name. If the error Book query. [Remedy] The service has a problem. Retry after waiting for a while. If the error still is not resolved, consult - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 582
Problem Solving Status Code 018-765 018-766 018-767 018-768 018-769 018-770 018-771 018-780 018-781 Cause and Remedy [Cause] An LDAP server protocol error problem. Have your network administrator confirm the LDAP server status. [Cause] An LDAP server protocol error error has no problem, confirm - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 583
still is not resolved, consult your network administrator. [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "88" (user cancelled operation) for Address Book query. [Remedy] Have your network administrator confirm - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 584
Problem Solving Status Code 018-793 018-794 018-795 018-796 018-797 021-210 021-211 021-212 021-214 021-215 021-360 021-361 021-401 Cause and Remedy [Cause] An LDAP server protocol error operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 585
the EP system is available, you attempted to make color copies when the use of color is restricted. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The EP system is not available. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The EP system is not available - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 586
Problem Solving Status Code and Remedy [Cause] An error occurred in the machine. [Remedy displayed again, contact Customer Support at dell.com/contactdell. [Cause] Service Settings]. [Remedy] Remove the jammed paper, and then try printing again. [Cause] Booklet printing was specified for printer - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 587
Code Status Code to [Auto Assign]. [Cause] Booklet printing was specified for printer properties, but the number of print pages for the job error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] Authentication is canceled when adding documents during faxing or scanning - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 588
scan parameters and execute the operation again. 2)Reduce the number of document pages and then execute the operation again. The maximum size is 2 GB for TIFF, XPS, and PDF. Note • XPS stands for XML Paper Specification. [Cause] An error occurred while operating from Dell Printer Configuration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 589
manually already exists. [Remedy] Change the [Manually user name and password used in the POP3 server are correct on Dell Printer Configuration Web Tool. [Cause] A POP server error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 590
has any problem, check whether the destination server name set in the machine is registered on the DNS server. [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect. When the server is Macintosh, the specified user may not - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 591
Status Code Status Code 027-519 027-520 027-521 027-522 027-523 027-524 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. • The save location or the file name has - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 592
Check whether the save location has free space. [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine. [Remedy] Log into the server from another - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 593
] > [SMB Server Settings]. 2)Select the SMB server to confirm the domain name. If the error occurred during transferring using SMB of the Scan to PC service: Consult your network administrator whether the domain name specified when entering login name is correct. To confirm the domain name on the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 594
Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool. [Cause] SMB protocol error [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] SMB protocol error. The SMB server is in shared security - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 595
Status Code Status Code 027-705 027-706 027-707 027-708 027-709 027-710 027- The received e-mail has been discarded because it may have been altered on its transmission route. [Remedy] Inform this error to the sender, and ask the sender to send the e-mail again. [Cause] The received e-mail has been - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 596
are to be printed or if print processing takes time, a timeout may occur before all the data are received. To resolve this problem, change the time limit value according to the document volume and type. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 596 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 597
Code Status Code trouble • Intentional alteration to the job ticket [Remedy] Execute the print job again. If the error still is not resolved, contact customer support. [Cause] The machine failed to verify the user machine. [Cause] The print job has a problem. [Remedy] Submit the print job again. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 598
Problem Solving Status Code SMTP server. [Remedy] Confirm the login name and password set to SMTP-AUTH. [Cause] The received e- in the [Properties] screen of Dell Printer Configuration Web Tool. [Cause] The again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred during fax - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 599
Code Status Code 033-505 033-506 033-507 033-508 033-509 033-510 033-511 033-512 033-513 033-514 033-516 033-517 033-518 033-519 033-520 Cause and Remedy [Cause] An error has a problem, and passwords Folder feature. [Remedy] Confirm whether the other machine has the Folder feature. [Cause] An error - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 600
. [Remedy] Confirm the other machine has a problem, and then execute the operation again. [Cause] Received a procedure disabled signal. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] Received a command rejection - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 601
Cannot transmit manually because a the Fax service because of total quantity of error lines detected code sent from the other machine contains an instruction for a function not supported by the machine. [Remedy] If necessary, check whether the sender entered an invalid F-code. [Cause] The password - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 602
22 Problem Solving Status Code 033-564 033-565 033-566 033-567 033-568 the fax number, and then send again if sending. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The Fax service is not available from a reason such as insufficient memory. [Remedy] - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 603
that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] Because a report job was instructed while preparing to print a received fax, the printing of the received fax is temporarily suspended - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 604
22 Problem Solving Status Code 033-740 033-741 033-742 033-743 033-744 machine power. Try again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An activity report output occurred during the printer lockout duration. Outputting the activity report was - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 605
Status Code Status Code 060-310 061-340 061-346 062-277 062-311 062-345 Customer Support at dell.com/contactdell. [Cause] A communication error occurred between the document scanning unit and the document feeder. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] An error occurred. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 606
, pull out the drum cartridge [K] and the toner cartridge [C] (cyan), and then insert them again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] Density of Black color is low. Drum cartridge or toner cartridge may not be set properly. [Remedy] Switch - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 607
Status Code Status Code 116-220 116-310 116-311 116-312 116-313 116-342 Cause and Remedy [Cause] Failed to enter the Download mode. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 608
22 Problem Solving Status Code 116-343 116-345 116-346 116-347 116-348 116-349 116-350 116-351 116-352 116- the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 608 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 609
Code Status Code 116-387 116-390 116-391 116-392 116-393 116-394 116-395 116-396 116-397 116-399 116-702 116-703 116-704 116-710 116-713 116-714 116-720 116-738 116-739 116-740 Cause and Remedy [Cause] An error , contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 610
Problem Solving Status Code exist. [Remedy] Install the font, or set the print driver to replace the font. [Cause] Banner sheet tray malfunction PDF or XPS printing job ticket have a problem. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 611
Status Code Status Code 117-326 117-327 117-329 118-310 121-310 121 then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred between the machine and the device connected. [Remedy] Confirm that the device is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 612
22 Problem Solving Status Code 123-310 123-311 123-312 123-325 123-326 123-333 123- 390 123-392 123-393 123-395 123-396 123-397 123-398 123-399 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 613
Status Code Status Code 124-310 124-311 124-312 124-313 124-314 124-315 124-316 -361 124-362 124-363 124-372 124-373 124-374 124-380 124-381 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 614
22 Problem Solving Status Code 124-382 124-383 124-390 124-391 124-392 124- on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] A communication error occurred between the machine and the Print Server. [Remedy] Disconnect the print - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 615
Mode] can be used for printing the received fax documents. If the error still is not resolved, contact Customer Support at dell.com/contactdell. Note • If you cannot resolve an error despite following the instructions described in the table, contact Customer Support at dell.com/contactdell. 615 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 616
[Close]. If the problem persists, call for service. (xxx-yyy) [Cause] An auto-recoverable internal error occurred, and the machine restarted automatically. [Remedy] Select [Close] to use the machine normally. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 616 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 617
Paper Jams Paper Jams When a paper jam occurred, the machine stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 618
22 Problem Solving 3 Use the handle to lift the duplex module. 4 Remove any remaining pieces of paper. 5 Close the of the handle as shown in the illustration, and then press the cover firmly toward the printer. 6 Pull out the tray where the paper jam occurred. 7 Removed the jammed paper. 618 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 619
8 Push the tray in gently until it stops. Paper Jams Paper Jams in Tray 5 (Bypass) The following describes how to clear paper jams occurring in Tray 5. 1 Remove any paper loaded on or jammed in the Tray 5. 2 Close the Tray 5. 3 Raise the latch on the handle of the right hand cover to open the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 620
22 Problem Solving 5 Use the handle to lift the duplex module. 6 Remove any remaining vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Fusing Unit The following describes how to clear paper jams occurring in the fusing unit - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 621
right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Duplex Module The following describes how to clear paper jams occurring in the duplex module. 1 Open the right hand cover. 621 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 622
22 Problem Solving 2 Use the handle to lift the duplex module. 3 Remove any paper the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Finisher-AB1 The following describes how to clear paper jams occurring in the Finisher-AB1 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 623
3 Close the finisher front cover. 4 If the paper jam message remains, repeat step 1 and step 2. 5 Close the finisher front cover. Paper Jams Paper Jams in H Transport Unit The following describes how to clear paper jams occurring in the H Transport Unit (accessory for optional Finisher-AB1). 1 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 624
22 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 625
or folded, and then load the document again following the instructions displayed on the touch screen. Note • After removing the jammed document document including the pages already scanned. The machine will automatically skip the scanned pages and start scanning unscanned pages. • Torn, wrinkled - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 626
This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact Customer Support at dell.com/contactdell if the problem persists after you have tried the following - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 627
Stapler Faults Staple Jams in Staple Cartridge (for Finisher-AB1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher AB1 (optional). 1 Make sure that the machine is not operating, and open the finisher front cover. 2 Take the staple cartridge out of the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 628
22 Problem Solving 6 Push the staple cartridge into the machine until it clicks into place. 7 Close the finisher front cover. Note the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support at dell.com/contactdell. 628 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 629
23 Install Operation for Eco copy/My Forms This chapter describes how to install Eco copy and My Forms to the machine. • Before Installation...630 • Installation Procedures...635 • About License...638 629 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 630
Environment Settings ...630 SSL / TLS Settings in Dell Printer Configuration Web Tool 632 Environment Settings On your administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. Note • The default user ID is "admin". • The default passcode is - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 631
to reflect the settings. In this case, follow the onscreen instructions. Before Installation SOAP Port 1 Select [SOAP] in [Port Settings For [Login to Local Accounts], each user's information must be registered. Select [Create / View User Accounts] in [Authentication] under [Authentication - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 632
settings. In these cases, follow the onscreen instructions. SSL / TLS Settings in Dell Printer Configuration Web Tool Installation and uninstallation of Eco copy a pop-up screen for user ID/passcode entry may appear. In this case, enter the system administrator's user ID/passcode and click [OK]. - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 633
4 Click [Apply]. Before Installation 5 When the settings are updated and the following screen is displayed, refresh the web browser. 6 Select the [Properties] tab to click [Security] > [SSL / TLS Settings], and then select the [Enabled] check box for [HTTP - SSL / TLS Communication]. 7 Click [ - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 634
23 Install Operation for Eco copy/My Forms 8 When the web browser shows the machine reboot message, click [Reboot Machine]. 9 Click [OK] on the confirmation pop-up. The machine reboots and the settings are enabled. 634 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 635
. • During installation process, machine operation is out of service. Follow the installation procedures below. 1 Save the installation tool to your computer. Note • To obtain the installation tool, contact Customer Support at dell.com/contactdell. 2 Decompress the file (.zip) and double - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 636
Forms 4 Enter the IP address or hostname of your machine, and then click [Next]. Example: 192.0.2.1 5 Enter the system administrator's user ID and password, and then click [Next]. 6 Click [Next]. 7 Click [Finish]. Note • Several minutes may take before the installation process completes. • To - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 637
.0.2.1 4 Enter the system administrator's user ID and password, and then click [Next]. 5 Select [Reinstall] for version upgrade, or [Remove] for uninstallation, and then click [Next]. Note • Settings you made for using the My Forms service will not be reset by reinstalling or uninstalling the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 638
following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this with the distribution. 3. The end-user documentation included with the redistribution, if PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 639
Legal Entity exercising permissions granted by this License. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. 639 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 640
, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 641
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 642
Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 643
About L icense 1. Redistributions of source code must retain the above copyright notice, this list of EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 644
.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 645
," "WiZ," "Pocket UnZip," "Pocket Zip," and "MacZip" for its own source and binary releases. zlib THIS FILE is almost entirely based upon code by Jean-loup Gailly and Mark Adler. It has been modified by Lucian Wischik. The modifications were: incorporate the bugfixes of 1.1.4, allow unzipping to - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 646
the latter case, the application must provide more input and/or consume the output (providing more output space) before each call. The library also supports reading and writing files in gzip (.gz) format with an interface similar to that of stdio. The library does not install any signal handler. The - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 647
of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 648
royaltyfree, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 649
This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 650
23 Install Operation for Eco copy/My Forms Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 651
24 Using Eco copy This chapter describes the basic operations and features for the Eco copy service. • About Eco copy ...652 • Eco copy Procedure ...653 • Problem Solving...655 • Notes and Restrictions ...656 651 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 652
24 Using Eco copy About Eco copy Eco copy is a copy service intended to be eco-friendly and user-friendly. The number of sheets of paper can be easily reduced by printing 2 or 4 copies per page, and printing on the reverse side of the - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 653
Eco copy Procedure This section describes the Eco copy procedure. 1 Select [Eco copy]. 2 Select the orientation of the original (portrait or landscape). 3 Place the original as illustrated and select [OK]. 4 Select the number of pages per sheet or select [Next]. Note • Choosing 2 pages per - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 654
24 Using Eco copy 6 Select [Close]. Note • When paper is saved from printing, the number of sheets of paper saved will be displayed. 654 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 655
Problem Solving Problem Solving This section describes troubles that may occur with the machine and its solutions. Follow the troubleshooting described below. Troubleshooting Symptom Text is too small to be readable. The original is printed on both sides but only the front side of the original - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 656
feature. Print Options Some print options (such as stapling and stacking) are not supported in conjunction with Eco copy even when the finisher is installed. Priority on Scratch as A4), and B-series (such as B4). Paper Size Default The default paper size is based on the contents of Tray 1. 656 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 657
25 Using My Forms This chapter describes the basic operations and features for the My Forms service. • About My Forms ...658 • Setup ...659 • Using My Forms ...660 • Problem Solving...661 • Notes and Restrictions ...662 657 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 658
easily at the device using the scanner, or remotely using the print driver. Forms can be organized into eight folders (No. 191 to 198) for easy access. Storing forms in the machine simplifies location and retrieval without the trouble of looking them up on a drive, personal, or shared computer each - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 659
of the print driver. Storing to a folder using the scanner You can store files using the scanner. 1 Select [Store to Folder] on the [Home] screen of the machine. 2 Select a folder from the folders 191 to 198 on the [Store to Folder] tab, and press the button to start scanning the document - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 660
Using My Forms This section describes how to print forms in a folder on the machine. Printing Forms from the Folders on the Machine This section describes how to print a form from a folder on the machine. 1 Select [My Forms]. 2 Select a folder on the [Home] screen of My Forms. 3 Select a file and - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 661
Solving This section describes problems that may occur with the machine and their solutions. Troubleshooting Symptom An authentication popup is shown when a folder is selected. The created folder does not appear on the [Home] screen of My Forms. Remedy Check the following administrator level - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 662
and 2 sided printing) are not supported in conjunction with My Forms even when to [Yes] for a particular folder, and a file is printed from that folder, and the user selects [Close] on the /MM/YYYY HH:MM:SS. Storing a File Using Print Driver When [Receive Control] of [Charge / Private Print Settings - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 663
41 button 41 indicator 40 button 40 Book Copying 87 2 Sided Copying (default value 319 2 Sided Copying ( Add Domain Name to User Name 344 Add Fax color tone 82 adjusting the copy density 75 adjusting the image position 92 Administrator Shared Folder - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 664
Background Suppression (default value 319, List 265 Billing Information 275 Black & White/Color (Simple Copy 62 Block Color Balance 80, 319 Color Effects 79 Color Scanning 353 Color Shift 82, 319 Color Space 353, 357 ColorTrack 403 Combine Original Sets 119 Common Service - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 665
Folder 381 Create Job Flow Sheet 383 Create Job Flow Sheet Keyword 390 Create/View User Colors 323 Customize User Prompts 403 D Data Encryption 311 Data Indicator 314 Daylight Savings 297 Default Language 300 Default Print Paper Size 309 Default 157 Dell Printer Configuration - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 666
Generation of URL Link 358 Given Name 392 Guest User 411 F H F Code 395 Failed Access Log 411 Fault Tone 298 Fax Billing Data 404 Fax Comments List 265 Fax Control 360 Fax Data in Folder Priority 364 Fax Defaults 360 fax kit 32 Fax Number 392, 394 Fax Received Options - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 667
331 J Job Complete Tone 298 Job Completion Notice 444 Job Counter Report 266 Job Flow Error Report 269, 306 Job Flow Scanning 452 Job Flow Service Settings 372 job flow sheet shared by local users 489 job flow sheet types 489 Job Flow Sheets 146, 459 Job History Report 261 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 668
Manual Redial List - Saved Entries 361 Manual Send 362 Manual Send/Receive Default 362 Manually Configured IPv6 Address 330 Manually Configured IPv6 Address Prefix 331 Manually Configured IPv6 Gateway 331 Mask Account ID 404 Mask User Service Settings 373 media print trouble 551 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 669
Mail 369 Print Error Notification E-mail 368 Print Job Confirmation Screen 375 Print Login Name on PDF Files 358 Print Mode 45, 269 Print Order for All Selected Files 375 Print Reports 260, 305 Print Service Settings 345 Print User ID 349 Printer Lockout 296 Printer Reports 262 - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 670
362 Saved Faxes - Auto Delete 362 saving the scanned data 140 Scan Ahead for Copy Job 406 Scan Defaults 353 Scan File Transfer Report 306 Scan Reports 263 Scan Service Settings 352 Scan to PC 452, 455 scanning different size documents simultaneously ....89 Screen After Auto Clear - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 671
357 TIFF/JPEG Logical Printers List 263 Time Server Address 296 Time Zone 297 toner cartridge 30, 219 Tools menu 284 touch screen 40, 245 Track Print Jobs 405 Track Scan/Fax Jobs 405 Track with Cumulative Device 406 Transfer Protocol 355, 393 transfer roller 31 Transmission - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 672
507 User Details Setup 411 User ID 280 User ID for Login 411 User Name 393, 399 User Name for FTP Scan 355 User Role 400 V Verify User Details 403 W waste toner container 30 web Applications 162 Web Applications - Enable File Printing 380 Web Applications Service Setup - Dell C5765DN | Dell Color Laser Multifunction Printer User's Guide - Page 673
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Dell™ C5765dn
Color Laser Multifunction Printer
User’s Guide
Regulatory Model: C5765dn